AITO: The Association of Independent Tour Operators
Journey Latin America / Journeyscape

Journey Latin America / Journeyscape Traveller Reviews

Reviews of Journey Latin America / Journeyscape

Overall Company Rating
97%
Excellent 572
Good 33
Average 8
Poor 6
Terrible 3
Reviews Submitted: 622
Reviews Accepted: 622
Reviews Rejected: 0
622 reviews
Sort by:
Essential Peru by Margaret from Reading, 24 Apr 2017
Holiday Rating:

Every support to enjoy the diversity of Peru to the max!

We visited the southern half of Peru with Journey Latin America in April 2017. We felt so safe and free to enjoy everything this marvellous country offers: scenery, wildlife, cuisine, art, culture, religion, history...and, of course, Machu Picchu. However, I'm pleased to say that we quickly learnt that Peru is much more than Machu Picchu. The knowledgeable, passionate tour leader accompanying us throughout and the enthusiastic local guides ...

We visited the southern half of Peru with Journey Latin America in April 2017. We felt so safe and free to enjoy everything this marvellous country offers: scenery, wildlife, cuisine, art, culture, religion, history...and, of course, Machu Picchu. However, I'm pleased to say that we quickly learnt that Peru is much more than Machu Picchu. The knowledgeable, passionate tour leader accompanying us throughout and the enthusiastic local guides together helped us to make the most of every opportunity to enjoy what each region offers, without overloading us with information. They are great ambassadors for their country.

Rating for tour operator:

Journey Latin America's organisation is faultless from start to finish, from knowledgeable staff in the London office to excellent tour leaders and guides when in country. Accommodation, transport and travel arrangments were trouble-free and comfortable. This is the second time we have travelled with JLA and it won't be the last. I strongly recommend them to all my friends.

Rum and Revolution by L&M, 23 Apr 2017
Holiday Rating:

Our first trip to Cuba, and definitely not our last!

A 12-day group tour of the Western end of Cuba, followed by a 3-night extension on a beautiful coral reef island

A 12-day group tour of the Western end of Cuba, followed by a 3-night extension on a beautiful coral reef island

Rating for tour operator:

This was our second trip with Journey Latin America, and again we were very pleased with everything: they are experts in this part of the world, everything was handled efficiently and professionally, the tour was well-planned and our tour guide could not have been better. We will definitely travel with them again.

Signature Mexico by Ms J C 17, 12 Apr 2017
Holiday Rating:

Fabulous

Fabulous country, friendly and helpful people, stunning hotels...Great bespoke itinerary.

Fabulous country, friendly and helpful people, stunning hotels...Great bespoke itinerary.

Rating for tour operator:

Efficient and responsive

Vintage Argentina by IM, 7 Apr 2017
Holiday Rating:

A Wonderful Trip

I went on an organised tour but added on days and locations at both ends. I had a wonderful time and all the bits worked well.

I went on an organised tour but added on days and locations at both ends. I had a wonderful time and all the bits worked well.

Rating for tour operator:

As said, everything was well planned and worked well. When a problem arose it was dealt with rapidly and efficiently.

Luxury Chile & Argentina by MarkH, 30 Mar 2017
Holiday Rating:

Fabulous trip to Chile

Very well organised trip to Atacama and Patagonia staying in Awasi properties . Everything about Awasi was first class.

Very well organised trip to Atacama and Patagonia staying in Awasi properties . Everything about Awasi was first class.

Rating for tour operator:

Very helpful and efficient. Everything worked well.

Journey Latin America / Journeyscape by Mr H B 17, 28 Mar 2017
Holiday Rating:

The best holiday we've had for many years

A carefully and imaginatively planned itinerary in Chile, Argentina and Colombia, where our wishes were taken full account of and knowledgeable and creative thought was added to give us a very special experience.

A carefully and imaginatively planned itinerary in Chile, Argentina and Colombia, where our wishes were taken full account of and knowledgeable and creative thought was added to give us a very special experience.

Rating for tour operator:

Very careful and creative, proactive and responsive

Extremes of Chile by Stevros, 26 Mar 2017
Holiday Rating:

Chile Penguin Tour

Brilliant guided tour, of Chile north to south with a wonderful guide. Well organised, tremendous scenery ,everywhere we visited was different.The local people were wonderful. Good food,wine and accommodation.

Brilliant guided tour, of Chile north to south with a wonderful guide. Well organised, tremendous scenery ,everywhere we visited was different.The local people were wonderful. Good food,wine and accommodation.

Rating for tour operator:

JLA.....just brilliant organisation and excellent value for money. All staff extremely knowledgeable and very good communication, sorting queries out and getting back to the customer. Everything ran like clockwork. This is my third holiday with them.

Cuba beyond the beach by angusrobbo, 25 Mar 2017
Holiday Rating:

Wonderful trip to Cuba

We travelled to Havana, Vinales, Trinidad and Varadero

We travelled to Havana, Vinales, Trinidad and Varadero

Rating for tour operator:

Journey Latin America helped us plan our holiday from scratch and made all the arrangements very easy.

Peaks and Plains of Patagonia by Happy Traveller, 22 Mar 2017
Holiday Rating:

Tour of Patagonia

Quite a fast paced tour visiting several destinations in Chlie and Argentina. We saw stunning scenery including volcanoes and glaciers. We enjoyed some amazing treks led by very professional and brilliant guides.

Quite a fast paced tour visiting several destinations in Chlie and Argentina. We saw stunning scenery including volcanoes and glaciers. We enjoyed some amazing treks led by very professional and brilliant guides.

Rating for tour operator:

Everything went to plan and it was a perfect tour.

Journey Latin America / Journeyscape by Robbo44, 19 Mar 2017
Holiday Rating:

Amazing Colombia

We opted for the Weaverbird holiday to Colombia with JLA, having used this company twice before. All the booking arrangements went smoothly and we set off confident that JLA would ensure our trip was enjoyable and memorable. We were not disappointed. We have also used Explore on a number of occasions. If we are being nitpicky, we would critiicse the trip on two fronts. Firstly, there were three long road trips which were rather long and tedious, ...

We opted for the Weaverbird holiday to Colombia with JLA, having used this company twice before. All the booking arrangements went smoothly and we set off confident that JLA would ensure our trip was enjoyable and memorable. We were not disappointed. We have also used Explore on a number of occasions. If we are being nitpicky, we would critiicse the trip on two fronts. Firstly, there were three long road trips which were rather long and tedious, and not always in very comfortable transport. Secondly, the tour guide had very limited local knowledge, although it would be unfair to blame her, she being otherwise excellent. Rather it would be due to JLA's policy of giving their tour guides the whole continent, whereas if they allocated a specific tour guide for each country the customer would be much more enlightened. Our experience with Explore would bear this out So, on balance a great trip and extremely well organised. Good value, too. So we would therefore dock a star for the niggles, but it was well worth a four star rating.

Rating for tour operator:

An excellent company providing holidays to all parts of Central and South America. The tour leader was friendly and very helpful, and amazingly tolerant of our diverse group. We would definitely use them again as they are probably th foremost authority on Latin America.