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Journey Latin America / Journeyscape

Journey Latin America / Journeyscape Traveller Reviews

Reviews of Journey Latin America / Journeyscape

Overall Company Rating
97%
Excellent 572
Good 33
Average 8
Poor 6
Terrible 3
Reviews Submitted: 622
Reviews Accepted: 622
Reviews Rejected: 0
622 reviews
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Journey Latin America / Journeyscape by Mrs m e 15, 8 Nov 2015
Holiday Rating:

great experience with the people of Uraquay and Brazil

Buenos Aries Montevideo Iguaza Falls Rio de Janiero and numerous beach and countryside locations. Great mix good fun but too early in the year. Need more time in some place less in others

Buenos Aries Montevideo Iguaza Falls Rio de Janiero and numerous beach and countryside locations. Great mix good fun but too early in the year. Need more time in some place less in others

Rating for tour operator:

My first trip with them would go again

Journey Latin America / Journeyscape by Happy couple, 19 Oct 2015
Holiday Rating:

much better than what we expected, everything incredibly organized even going to cuba! where everything is very slow

Our Honey Moon to Cuba. Flight to Habana delayed so very nicely the agency delayed to normal time of the tour next day from 9 am to 10:30 gave us extra time in the morning, very good tour guide of the city. Next day private transfer to Cayo las Brujas(2 nights), quite old state run hotel but in very good condition, beautiful beach and very friendly staff. Transfer to Trinidad (3 nights)best city of Cuba very lively and interesting, beautiful ...

Our Honey Moon to Cuba. Flight to Habana delayed so very nicely the agency delayed to normal time of the tour next day from 9 am to 10:30 gave us extra time in the morning, very good tour guide of the city. Next day private transfer to Cayo las Brujas(2 nights), quite old state run hotel but in very good condition, beautiful beach and very friendly staff. Transfer to Trinidad (3 nights)best city of Cuba very lively and interesting, beautiful home stay, great guide tour. Bus transfer to Habana "interesting to travel on a bus in Cuba" (30 min late and a flat tyre)but we got to Vinales (2 nights), little bit to touristic for our liking but we choose to go there for the cigars and the views, just incredible! After a short boat trip to Cayo Levisa (2 nights)found a beautiful beach and incredible completely secluded room 10 metres from the beach! what else do you want on holidays? shame it rain the last day still is beautiful and hot all day long, we travelled back to Habana for the last night. Honestly I hardly recommend to go to Cuba, is incredibly beautiful, prepare yourself with mosquito repellent (use citronella) and sun cream, and to see some very happy poor people, they really make the difference to the country the Amazing Cubans!

Rating for tour operator:

Journey Latin America. they were very good, we had a little minor problems with private transfer's that they solved in 5 minutes! very friendly Yordi our host was brilliant!

Essential Peru by LTS, 12 Oct 2015
Holiday Rating:

Excellent small group luxury tour to Peru

Longstanding bucket list holiday destination that certainly didn't disappoint. Peru and especially Machu Pichu is not to be missed

Longstanding bucket list holiday destination that certainly didn't disappoint. Peru and especially Machu Pichu is not to be missed

Rating for tour operator:

Longstanding bucket list holiday destination that certainly didn't disappoint Journey Latin America should be congratulated for excellent customer service and keeping the group tour size small

Jaguars of the Pantanal by CazCR, 24 Sep 2015
Holiday Rating:

Jaguar spotting in the Pantanal.

We spent the first 5 nights in the Pantanal, including 2 at Porto Joffre dedicated to jaguar spotting. We then flew to Rio de Janeiro, spending 3 nights in a hotel overlooking Copacabana Beach (JLA's excellent recommendation). We finally drove up into the mountains surrounding Rio to Petropolis, where we had a half-day tour with an extremely knowledgeable guide, before being taken to a very beautiful and remote mountain lodge (found by me ...

We spent the first 5 nights in the Pantanal, including 2 at Porto Joffre dedicated to jaguar spotting. We then flew to Rio de Janeiro, spending 3 nights in a hotel overlooking Copacabana Beach (JLA's excellent recommendation). We finally drove up into the mountains surrounding Rio to Petropolis, where we had a half-day tour with an extremely knowledgeable guide, before being taken to a very beautiful and remote mountain lodge (found by me but arranged by JLA even thought they do not usually offer either the tour or the accommodation).

Rating for tour operator:

They are one of the most efficient companies I have ever dealt with. Their knowledge of their subject is highly impressive, and they provide good and helpful advice (such as steering us towards the Pantanal rather than the Amazon for greater opportunities to see and photograph wildlife). They provide excellent recommendations as to accommodation, but are always happy to arrange any alternatives we suggest. They are also willing to adapt itineraries to include locations they do not normally include. The best example I can provide of their level of service, was when I telephoned their emergency helpline at 5.30am, having been told by our airline that they had cancelled the flight to Europe to pick up our connection to Central America. The phone was answered almost immediately, and within 1/2 hour they had arranged alternative flights that would get us to our destination only slightly later than planned.

Self Drive Cuba: West by Sully, 16 Sep 2015
Holiday Rating:

Marvellous

Trip to Cuba starting in Havana and then hiring a car and travelling to Playa Largo, Trinidad, Varadero and returning to Havana to fly home.

Trip to Cuba starting in Havana and then hiring a car and travelling to Playa Largo, Trinidad, Varadero and returning to Havana to fly home.

Rating for tour operator:

Knowledgeable, informative and helpful. Components of the trip and the charges involved were clear and easy to follow.

Journey Latin America / Journeyscape by Latin America, 9 Sep 2015
Holiday Rating:

Peru, Argentina and Brazil

Two couples spending a 3 week trip. Not cheap, but we had no serious problems and a fantastic trip. Any negatives need to be viewed in this context.

Two couples spending a 3 week trip. Not cheap, but we had no serious problems and a fantastic trip. Any negatives need to be viewed in this context.

Rating for tour operator:

Journey Latin America - no significant negative issues. The private tours were significantly better that when we joined a larger group.

Luxury Brazil by bubble, 8 Sep 2015
Holiday Rating:

A perfect holiday in Brazil

We went to Rio de Janeiro, the Iguazu falls, The Amazon, Salvador and Praia do Forte.

We went to Rio de Janeiro, the Iguazu falls, The Amazon, Salvador and Praia do Forte.

Rating for tour operator:

We couldn't have been happier with Journey Latin America. From the moment I contacted them, they were very quick and very accomodating with all our desires. Very good advice also. The organisation was perfect, we had no worries at all apart from enjoying our holiday. It was in one word, fantastic from beginning to end and this is absolutely attributed to the perfect organisation of Journey Latin America.

Essential Peru by DaveL, 3 Sep 2015
Holiday Rating:

A wonderful trip to Peru

Our two week tour of Southern Peru with JLA was a wonderful highlight-packed experience. While top spot went to Mach Picchu, which more than lived up to expectations, the tour provided a series of other great visits, from the colonial splendour of Cusco and Arequipa, to the wonderful scenery of the Colca Canyon and the Sacred Valley, through to the other-worldly feel of the Uros Islands the tranquillity of Lake Titicaca. Our tour guide Lucho ...

Our two week tour of Southern Peru with JLA was a wonderful highlight-packed experience. While top spot went to Mach Picchu, which more than lived up to expectations, the tour provided a series of other great visits, from the colonial splendour of Cusco and Arequipa, to the wonderful scenery of the Colca Canyon and the Sacred Valley, through to the other-worldly feel of the Uros Islands the tranquillity of Lake Titicaca. Our tour guide Lucho was a wonderful ambassador for Peru, leading us through the tour with great charm and personality, as well as having a wealth of knowledge of everywhere we enter. The organisation of the tour was excellent and took all the hassle out of our hands. A great trip.

Rating for tour operator:

JLA know about Latin America and their specialist knowledge and enthusiasm helped us plan a truly great holiday. JLA's customer service and personal attention was second to none.

Essential Peru by happybun, 2 Sep 2015
Holiday Rating:

Journey to Peru

This was a wonderful experience with Journeys Latin America. Hotels were excellent and where food was included the standard was very high. Everything ran smoothly, no waiting for luggage or transport. We had a tremendous guide and it was the most amazing journey. Highlights were the Andean Explorer train journey, Lake Titicaca and of course Machu Picchu.

This was a wonderful experience with Journeys Latin America. Hotels were excellent and where food was included the standard was very high. Everything ran smoothly, no waiting for luggage or transport. We had a tremendous guide and it was the most amazing journey. Highlights were the Andean Explorer train journey, Lake Titicaca and of course Machu Picchu.

Rating for tour operator:

It is the first time we have travelled with this company and we would have no hesitation in booking again to this part of the world. Documentation was received on time, concise details of the trip and detailed itinerary. They also provided two very good guides to our destination. I would thoroughly recommend them for anyone wishing to travel to SOuth America.

Journey Latin America / Journeyscape by Elaine, 20 Aug 2015
Holiday Rating:

Hard work but rewarding.

Trip to Northern Peru which included visiting friends & new archeological discoveries.

Trip to Northern Peru which included visiting friends & new archeological discoveries.

Rating for tour operator:

JLA organised the itinerary to meet our needs, most arrangements worked very well. The few hiccups that occurred were due to the agencies on the ground, not JLA.