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Prestige Travel Traveller Reviews
Reviews of Prestige Travel
Great hotel shame about Prestige Holidays.
Flights through jet2 good,reception at airport efficient and speedy,Hotel very attractive and hotel staff superb.Sadly all let down by Prestige staff who clearly do not check the housekeeping of the hotel rooms they recommend to their clients who lets be straight pay a premium to Prestige for just such a service.We had a number of minor problems with the room such as broken tiles,blocked sink, telephone not working,hair dryer burning,all dealt ...
Flights through jet2 good,reception at airport efficient and speedy,Hotel very attractive and hotel staff superb.Sadly all let down by Prestige staff who clearly do not check the housekeeping of the hotel rooms they recommend to their clients who lets be straight pay a premium to Prestige for just such a service.We had a number of minor problems with the room such as broken tiles,blocked sink, telephone not working,hair dryer burning,all dealt with quickly by the hotel but had prestige ground staff occasionally checked the rooms then probably would not have been experienced by clients.When we reported the above to Mr Dixon we initially did Not get a response then one arrived which skimmed over the problems and basically showed his abject disinterest in anything other than compliments . We would not recommend this tour company Prestige Holidays ( only in name!) HotelBahia Del Duque
Rating for tour operator:See above
hello Mr Leighton
I am so sorry that my initial response to your comments were not to your liking.
Our obligations to you included providing flights with Jet2, greeting you on arrival in Tenerife, getting you to the hotel quickly and comfortably, and reserving an hotel for you. In your above review these are all services which you are kind enough to compliment us on and I am very pleased that they all met your expectations. I did apologise for the shortcomings in your room which are of course all outside our control and are the hotel's responsibility to get right. John Dixon
See above
Lovely hotel - great service
Picked Hacienda de Abajo in La Palma as a quiet relaxing destination for one week's warmth. It did just that in a lovely setting. Not much to do in Tazacorte but one week was perfect. Hotel offered great food, super service and lovely room.Shame there wasn't enough room or loungers around the pool so unable to take the sun at times.
Picked Hacienda de Abajo in La Palma as a quiet relaxing destination for one week's warmth. It did just that in a lovely setting. Not much to do in Tazacorte but one week was perfect. Hotel offered great food, super service and lovely room.Shame there wasn't enough room or loungers around the pool so unable to take the sun at times.
Rating for tour operator:Got our requirements right and informed us of flight time changes promptly.
Hello Mr Turner and thank you for these comments. I am delighted that you enjoyed your stay at the Hacienda with good food, service and room.
What a shame there was not enough space by the pool at times.
John Dixon MD Prestige Holidays
Thank you for this accolade for our services!
It has been our pleasure to have you with us on this occasion. I do hope we may be of help when you are ready for another break.
Our website www.prestigeholidays.co.uk has lots of very different ideas for interesting and /or relaxing holidays to tempt.
Best Wishes
John Dixon MD Prestige Holidays
Attentive Service
My wife and I travelled to La Gomera, with Prestige Holidays, the first time we had used this operator. Specific comment must be made on Nicki Gormley, their Representative, who, although not specifically required for any issues, was extremely courteous, attentive, and supportive, throughout the holiday. La Gomera was a quite wonderful experience, thanks to Prestige Holidays.
My wife and I travelled to La Gomera, with Prestige Holidays, the first time we had used this operator. Specific comment must be made on Nicki Gormley, their Representative, who, although not specifically required for any issues, was extremely courteous, attentive, and supportive, throughout the holiday. La Gomera was a quite wonderful experience, thanks to Prestige Holidays.
Rating for tour operator:As above.
Hello Mr Smith
Thank you so much for your kind comments, especially about Nicki Gormley our local rep. We are very proud that she is part of our team on Tenerife/La Gomera. We are delighted that your first holiday with us was a great success and we hope you will return to La Gomera before too long.
Best wishes
John Dixon, Managing Director Prestige Holidays
We hope that we can be of help when you are ready for another break. Just ask Stewart Travel to get in touch and we will do the rest.
Kind regards.
John Dixon, Managing Director Prestige Holidays
Well looked after by Prestige in a great hotel in Tenerife
Staff in all departments were excellent and contacts at the airport made for a superb holiday
Staff in all departments were excellent and contacts at the airport made for a superb holiday
Rating for tour operator:Everything went extremely well, no hitches at all. Maxine and Jean looked after us at the airport and we were soon on our way to the hotel and led through check in very quickly and efficiently. Wonderful staff.
Hello Mr Crowder
Thank you so much for your kind comments.
We are delighted that all went well.
John Dixon MD Prestige Holidays
We would be delighted to be of help when you are ready for another break. Just let the team at Norseman Travel know and we will do the rest!
Best Wishes
John Dixon MD Prestige Holidays
perfection from start to finish
Head office answered queries promptly and in detail. Although outward flight was delayed (4 hours) due to fog the reps in Morroco were waiting for us with a smile Nothing was too much trouble either for the hotel or the local rep. Came back feeling pamperred
Head office answered queries promptly and in detail. Although outward flight was delayed (4 hours) due to fog the reps in Morroco were waiting for us with a smile Nothing was too much trouble either for the hotel or the local rep. Came back feeling pamperred
Rating for tour operator:Every detail taken care of qickly and efficiently
This is exactly the level of service I want all our clients to enjoy! Thank you for choosing Prestige Holidays this time.
John Dixon MD
It would be our pleasure to have you as our guests again when you are ready for another break.
Our website is full of a great variety of different travel experiences, just go to
www.prestigeholidays.co.uk for inspiration.
best wishes
John Dixon MD Prestige Holidays
Surpassed our expectations
For us, perfect. After a short flight from our local airport, we were welcomed at Palma by Jean, the company rep, who couldn't have been more friendly and helpful. A short private transfer took us to our hotel which was wonderful - no complaints at all. The location, with a small beach just across a quiet road, was ideal for us as we are an elderly couple and not keen on walking too far in the heat! We were so pleased with the whole experience ...
For us, perfect. After a short flight from our local airport, we were welcomed at Palma by Jean, the company rep, who couldn't have been more friendly and helpful. A short private transfer took us to our hotel which was wonderful - no complaints at all. The location, with a small beach just across a quiet road, was ideal for us as we are an elderly couple and not keen on walking too far in the heat! We were so pleased with the whole experience that we have already booked to repeat it in 2017.
Rating for tour operator:Prestige Holidays are smooth operators! Friendly, efficient and they made us feel that we mattered!
I am delighted to see that you had a great time and we will ensure you enjoy your return visit next year.
Best wishes
John Dixon MD Prestige Holidays
I love to see us described as 'smooth operators'! We do try our best for each and every client.
John Dixon MD Prestige Holidays
October sunshine in Sicily
We booked a two centre holiday based on hotels selected from the Prestige brochure. We were also advised to hire a car. We had never been to Sicily before, and everything worked very well. We had 3 nights in Scicli, with great westher, and superb sightseeing, especially Syracusa. We then had 4 nights in Giardini Naxos. Here the hotel was good, but the resort not to our taste. However, we travelled to Taormina and Mount Etna, and had a good time.
We booked a two centre holiday based on hotels selected from the Prestige brochure. We were also advised to hire a car. We had never been to Sicily before, and everything worked very well. We had 3 nights in Scicli, with great westher, and superb sightseeing, especially Syracusa. We then had 4 nights in Giardini Naxos. Here the hotel was good, but the resort not to our taste. However, we travelled to Taormina and Mount Etna, and had a good time.
Rating for tour operator:We had a tour rep in both Scicli and Giardini Naxos, who were both very helpful. The booking advice for hotel, flights and car hire was spot on in conjunction with Coop Travel). No complaints.
Hello Mr Thom
i was delighted to see that your Sicily visit went well but sorry to see that Giardini Naxos was not to your liking.It was good to see that you got around a lot and had a good time
John Dixon MD Prestige Holidays
We love working with Coop Travel and would be very happy to help you again when you are ready for another break, just let Coop know and we will do the rest!
John Dixon MD Prestige Holidays
Fab Hotel great food very nice people
every thing was great from landing in Portugal the limo to the hotel,reception the room was so big clean and a great bed the grounds were very well maintained also the beach was super we had a super time many thx to all
every thing was great from landing in Portugal the limo to the hotel,reception the room was so big clean and a great bed the grounds were very well maintained also the beach was super we had a super time many thx to all
Rating for tour operator:The tour operator was very helpful and thoughtful looking after us very well
I am delighted you had a great time!
John Dixon Prestige Holidays MD
It would be our pleasure to help with another holiday when you are ready for another break. Just let Premier Travel know and we will do the rest.
Best wishes
John Dixon MD Prestige Holidays
SUNNY SICILIA
A wonderful island, perfect for a late autumn break. Sunny days, Unesco World Heritage Sites, Mount Etna, beautiful coastline and heavenly food and wine. A well organised holiday that took us to South East Sicily, all transfers, car hire and hotel bookings worked like clockwork. Great hotels, The Ashbee in Taormina and the Novecento in Scicli, made us so welcome and comfortable. To start the day sitting in the sunshine on the hotel terrace ...
A wonderful island, perfect for a late autumn break. Sunny days, Unesco World Heritage Sites, Mount Etna, beautiful coastline and heavenly food and wine. A well organised holiday that took us to South East Sicily, all transfers, car hire and hotel bookings worked like clockwork. Great hotels, The Ashbee in Taormina and the Novecento in Scicli, made us so welcome and comfortable. To start the day sitting in the sunshine on the hotel terrace eating breakfast whilst overlooking the bay, who could want more? We were so happy there we began to look in estate agent windows! If you love Italy, if you love beauty and good food and wine and fabulous shoes and fashion and charming towns and friendly people, then this is the place for you.
Rating for tour operator:Prestige holidays put a holiday together and recommended hotels and locations it would have taken us a long time to put together ourselves. The whole experience was utterly stress free from our initial phone call to the travel agent, to considering our options and the holiday itself. Very well chosen and well organised, but of course you do pay for it, it certainly wasn't cheap.
Hello Mrs Jones
Thank you so much for getting in touch. I am really delighted you had such a good stay in Sicily. We did a similar trip in May and loved it just as much!
John Dixon MD Prestige Holidays
It is very rewarding to see that you enjoyed all the tailor made arrangements we put together for you and I hope you found it good value.
We do have quite an interesting Loyalty Scheme for regular guests! I would welcome the opportunity to help with a future holiday when you are ready for another break and I will do my best to give you even better value!
best wishes
John Dixon MD Prestige Holidays
Lovely relaxing holiday
We spent a week in Madeira, at the Porto Santa Maria. Hotel was lovely, food very good, airport taxi - organised by Prestige - on time and very efficient, friendly driver. Flew with Jet 2, good flights in both directions. Can't fault this trip, and the weather was good too!
We spent a week in Madeira, at the Porto Santa Maria. Hotel was lovely, food very good, airport taxi - organised by Prestige - on time and very efficient, friendly driver. Flew with Jet 2, good flights in both directions. Can't fault this trip, and the weather was good too!
Rating for tour operator:Very efficient- nothing went wrong!
Hello Mrs Duff
Thank you for your kind comments here and in your email to me. It's great to be able to be in touch twice!
John Dixon
Pleased to see we are maintaining our normal standards.
best wishes
John Dixon MD Prestige Holidays