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Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group










FANTASTIC - HONEYMOON!
Experience Travel Group was fantastic from start to end the trip was as described and at times better! Laos is a magical country and Thailand beaches were beautiful!
Experience Travel Group was fantastic from start to end the trip was as described and at times better! Laos is a magical country and Thailand beaches were beautiful!
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Experience Travel group was excellent always reliable and friendly. Matt and the team where attentive to us through out our trip!
Dear Simon,
Thank you so much for taking the time to write this review and for your kind words. Delighted to hear you both had such a great honeymoon. All the best for your future life together!
The Experience Travel Group Team.





Poor
We used this company for a trip to Sri Lanka and we were very satisfied with the service and itinerary provided. This prompted us to come back to them for our annual Christmas Holiday. We feel they did not consider our requirements seriously and before we booked we asked for clarification after reviewing comments on Trip Advisor about the mosquito activity at the resort. We were assured it was the dry season and the mosquitoes would be minimal...
We used this company for a trip to Sri Lanka and we were very satisfied with the service and itinerary provided. This prompted us to come back to them for our annual Christmas Holiday. We feel they did not consider our requirements seriously and before we booked we asked for clarification after reviewing comments on Trip Advisor about the mosquito activity at the resort. We were assured it was the dry season and the mosquitoes would be minimal. The mosquitoes were out of control at this resort. Their partners at the destination recommended a tour that we went on which was both distressing and unethical.
Rating for tour operator:




Please see above. We can provide a copy of email sent to them.
Dear Mark,
We were so sorry to hear about this and, as you know, we are looking into this matter at the moment. We want every holiday to fully live up to expectations and were so disappointed to hear that yours had not. Although you did not book that tour with us directly, it is unacceptable for our local partners to be offering an unethical tour and we shall of course refund you the cost of that. I'd also like to thank you very much for bringing it to our attention.
Kind regards,
Sam Clark
Managing Director





A trip of a lifetime to Cambodia, Vietnam and Laos
The trip was well paced allowing for sightseeing and relaxing, covering all the important sites and culture of the countries. You could immerse yourself into the cuisine and the welcoming attitude of the people and appreciate the struggles that they had lived through in recent memory as well as recall the magnificent historical architecture.
The trip was well paced allowing for sightseeing and relaxing, covering all the important sites and culture of the countries. You could immerse yourself into the cuisine and the welcoming attitude of the people and appreciate the struggles that they had lived through in recent memory as well as recall the magnificent historical architecture.
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Excellent advice and information from the outset and all the ground arrangements were spot on. Would definitely travel with them again.
Thank's so much Hitesh - we look forward to arranging another holiday for you in the future.
Best,
The Experience Travel Group Team





Magical Myanmar
Two weeks in Myanmar flew by too quickly. Pagodas, bamboo forest, mountain passes, floating gardens, fiery chilis, beautiful smiles...a mosaic of memorable experiences!
Two weeks in Myanmar flew by too quickly. Pagodas, bamboo forest, mountain passes, floating gardens, fiery chilis, beautiful smiles...a mosaic of memorable experiences!
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Experience Travel has treated us so well. This was our second tour and they proved that the first wonderful trip (Sri Lanka) wasn't just luck - they are extremely good at what they do. Flexible itineraries, amazing experiences and accommodations. They're our secret to coming home from our travels with incredible stories to share.
Delighted to hear it Susan - that's a great write up. Have a great Christmas!





Fantastic cultural experience in IndoChina
An amazing 24 days using 22 forms of transport, witnessing the history, culture, food, lifestyle, peoples and diverse scenery of 2 very beautiful countries - Cambodia and Vietnam. Unforgettable with a rich variety of activities and experiences from museums and palaces to motorbikes, river gorges, markets - rural, floating, russian.... schools, villages, tea plantations, the Chinese border, sunsets, sunrises......
An amazing 24 days using 22 forms of transport, witnessing the history, culture, food, lifestyle, peoples and diverse scenery of 2 very beautiful countries - Cambodia and Vietnam. Unforgettable with a rich variety of activities and experiences from museums and palaces to motorbikes, river gorges, markets - rural, floating, russian.... schools, villages, tea plantations, the Chinese border, sunsets, sunrises......
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Excellent from start to finish. We met them at a travel fair, started talking. They listened to what we liked doing, made some suggestions and after a little discussion we fixed on our ideal itinerary. So ideal that our trip for 2 grew. 2 friends came with us and our friends sister and 3 friends did the trip in the opposite direction at the same time and they organised us meeting up in the middle
Dear Susie,
Just the kind of trip we really enjoy putting together! Thank you for your ind words, glad you enjoyed it!
The Experience Travel Group Team





Fantastic holiday, great organisation and service
Visiting temples in Cambodia, a cruise down the Mekong, visiting the Cities of Hanoi and H.C.M. City with excellent local tours and 3 day Junk cruise on the Halang Bay
Visiting temples in Cambodia, a cruise down the Mekong, visiting the Cities of Hanoi and H.C.M. City with excellent local tours and 3 day Junk cruise on the Halang Bay
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Promptly dealt with all queries and put together all our requests in an efficient manner making their own recommendations as appropriate.
Hi Jim,
Great to hear and your feedback is much appreciated. We hope to hear from you again.
Regards,
The Experience Travel Group Team.





Whistle-stop tour to Laos
We had only a long weekend but really, really wanted to visit Laos so asked whether we could cram some "Indochine" atmosphere into a long weekend?
We had only a long weekend but really, really wanted to visit Laos so asked whether we could cram some "Indochine" atmosphere into a long weekend?
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Experience Travel put together a package with wonderful old colonial hotels, interesting sights, local guides, a perfect mix of frenetic rushing to see as much as possible and relaxing under the frangipani trees.... When we wanted to take the slow boat down the Mekong they gently suggested that we'd be disappointed if we found we had almost no time in Luang Prabang because we had taken so long getting there, and of course they were right.... We were so glad that we followed their advice! Perfect mini-holiday.





A real mix of styles giving a fabulous all round experience
This was our 3rd main trip to Sri Lanka, so we'd seen the main sites and wanted to look at some of the less visited areas, and maybe see more of the wildlife. Nick recommended a real mix of accommodation - feet in the sand boho, tented safari, our own tree house in the jungle, luxury beachside and laid back house party style. Once on the island our local guide was enthusiastic, patient, knowledgeable, reliable ...everything you could want. ...
This was our 3rd main trip to Sri Lanka, so we'd seen the main sites and wanted to look at some of the less visited areas, and maybe see more of the wildlife. Nick recommended a real mix of accommodation - feet in the sand boho, tented safari, our own tree house in the jungle, luxury beachside and laid back house party style. Once on the island our local guide was enthusiastic, patient, knowledgeable, reliable ...everything you could want. Most of the animals seemed to have gone on holiday from Wilpattu when we visited - maybe they'd gone for a long weekend to Yala - but that didn't matter as the experience with Leopard Safaris was something special in itself. It was a simply wonderful trip
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Experience Travel certainly know Sri Lanka, and take time to talk through what sort of things you like and don't like, so they can build a truly memorable trip for you. Booking this holiday was so simple for me, yet it can't have been easy to pull everything together - which is testament to the service from Nick and the team.
Hi Rachel
Thank you for the very kind words, i am so glad that you enjoyed your holiday and everything went to plan.
I will pass on the particular praise to Leopard Safaris and the wonderful service that they give.
Thanks
Nick





A heady mix of Thailand and Laos
From the tumultuous streets of Bangkok, to the charm of Luang Prabang and the remote serenity of hill-top villages near Chiang Rai, this was another trip to be treasured. A real mix of places to stay as well - the top-class Ariyosam Villa, an eccentric tent eco-lodge in Laos, the centrally-located Tamarind Village in Chiang Mai and a chilled (if expensive) beach resort on Koh Samet to end the three weeks in style. This was a properly "bespoke" ...
From the tumultuous streets of Bangkok, to the charm of Luang Prabang and the remote serenity of hill-top villages near Chiang Rai, this was another trip to be treasured. A real mix of places to stay as well - the top-class Ariyosam Villa, an eccentric tent eco-lodge in Laos, the centrally-located Tamarind Village in Chiang Mai and a chilled (if expensive) beach resort on Koh Samet to end the three weeks in style. This was a properly "bespoke" arrangement and could so easily have failed to "gel." However, the contrast between energetic bike rides, local cooking classes, leisurely boat journeys, hill-treks and lots of time to explore, based on what local guides suggested, proved to be a magical blend. ]
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Laos and northern Thailand were the pieces missing from our S E Asia jigsaw so we asked Experience Travel to propose a tailored package linking both countries. We couldn't fit in everything we wanted, but their consultant came up with a compelling highlights-with-extras package by reversing the normal direction of travel from Chiang Mai to Laos. Instead, we travelled up the Mekong into Thailand, stopping overnight at two very different lodges. Despite the potential risks of using more than half-a-dozen local companies (overseen by two larger local firms), everything worked seamlessly and we always felt secure and safe despite wandering more than a few yards off the beaten track.
It sounds like you had such a great trip Phil and thanks so much for the fantastic feedback! It was a pleasure putting it together for you and really am happy you will have a lot of memories to treasure from it, all the best for now, Matt





HOILDAY TO REMEMBER SO MANY GOOD POINTS
WENT TO SAIGON HOI AN AND HANOI AND STAYED ON A JUNK BOAT IN HALONG BAY 3 DAYS IN EACH. HAD STREET FOOD ATE THE LOCAL FOOD ALL THE TIME JUST THE BEST FOOD YOU WILL EVER EAT.
WENT TO SAIGON HOI AN AND HANOI AND STAYED ON A JUNK BOAT IN HALONG BAY 3 DAYS IN EACH. HAD STREET FOOD ATE THE LOCAL FOOD ALL THE TIME JUST THE BEST FOOD YOU WILL EVER EAT.
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REALLY WELL PLANED OUT TOUR FOR SOMEONE LIKE ME WHO HAS LITTLE EXPERIENCE OF ASIA
Thank you very much Stephen, for posting this review. Glad to hear you loved the street food. Not getting any argument from us there!
All the best,
Sam