AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 814
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 856
Reviews Accepted: 855
Reviews Rejected: 1
855 reviews
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Experience Travel Group by Bol, 15 Feb 2025
Holiday Rating:

Tailor made rest after a two week birding holiday

We visited quiet lodges in 3 different areas and enjoyed the peace and tranquility and the variety of locations

We visited quiet lodges in 3 different areas and enjoyed the peace and tranquility and the variety of locations

Rating for tour operator:

Efficient, mindful of our needs and thorough

Experience Travel Group responded to this review on 04 Mar 2025:

Thank you for your kind words! I'm so glad you enjoyed the peace and tranquillity of the lodges and the variety of locations. It was a pleasure planning your trip, and I’d love to help with your next adventure to Asia whenever the time is right!

Boutique Sri Lanka & Maldives by Granty66, 11 Feb 2025
Holiday Rating:

Another wonderful holiday organised by ETG

Just returned from a brilliant 18 day holiday in Sri Lanka. Every day was special with different experiences. With 6 different hotels and areas we really got to see some of the best sights in Sri Lanka.

Just returned from a brilliant 18 day holiday in Sri Lanka. Every day was special with different experiences. With 6 different hotels and areas we really got to see some of the best sights in Sri Lanka.

Rating for tour operator:

We have used ETG previously for holidays and this was another excellent trip. They really know how to put a memorable bespoke holiday together.

Experience Travel Group responded to this review on 11 Feb 2025:

Thank you so much for your lovely comments, it's always a pleasure. We look forward to planning the next one soon...! Lola & Team ETG

Experience Travel Group by Steve and Jo, 11 Feb 2025
Holiday Rating:

A great journey exploring Odisha

Our trip to Odisha was a treasure trove of cultural, religious, art, craft and wild life experiences.

Our trip to Odisha was a treasure trove of cultural, religious, art, craft and wild life experiences.

Rating for tour operator:

Experience Travel listen carefully to our interests and provide a tailor-made itinerary. Their extensive knowledge on the ground is invaluable for putting together truly memorable holidays. This was our twelfth holiday with Experience Travel so we think they are getting it right.

Experience Travel Group responded to this review on 14 Feb 2025:

Thank you Steven, I am delighted you enjoyed Odisha and your twelfth holiday with us was a success! Ready to start planning your thirteenth trip?
best wishes from Sara and Team ETG

Essential Sri Lanka - Deluxe by Claire the tourist, 10 Feb 2025
Holiday Rating:

Sri Lanka exploration

We travelled in a big loop, seeing natural, historical and cultural sites. We had many amazing experiences.

We travelled in a big loop, seeing natural, historical and cultural sites. We had many amazing experiences.

Rating for tour operator:

From start to finish, they helped plan and customise an amazing trip. Throughout the booking and actual holiday, they listened to our requests and developed our trip to be unique to us.

Experience Travel Group responded to this review on 13 Feb 2025:

Thanks so much for your lovely comments Claire! I'm so pleased you had a great time - it's always a pleasure to help arrange your exciting holidays :) In fact, I'm looking forward to our next conversation very soon to find out where's next on your list...!
From Holly & Team ETG x

Essential Laos by The Mayhems, 9 Feb 2025
Holiday Rating:

Experience Travel live up to their name, a holiday away from "normal"Life that comes with many experiences.

A three week combined rest and adventure discovering different areas of Laos. Starting in the North and working our gradually South. Never far away from the fascinating Mekong River, we felt privileged to spend time with the beautiful people of Laos, (even if they did eat everything!). A wonderful holiday.

A three week combined rest and adventure discovering different areas of Laos. Starting in the North and working our gradually South. Never far away from the fascinating Mekong River, we felt privileged to spend time with the beautiful people of Laos, (even if they did eat everything!). A wonderful holiday.

Rating for tour operator:

Our second trip with Experience Travel. We were concerned that going back to them might not be as good as the first time but we were not disappointed. Every fine detail is catered for and the guides and logistical arrangements made on our behalf were faultless.

Experience Travel Group responded to this review on 10 Feb 2025:

Hi Claire

I am so pleased to hear that you and Richard had such a lovely time exploring Laos. It was a pleasure to help arrange (and it's great know your experience was just as good as your first trip to Sri lanka!)

Thank you also for your kind donation to the local school, which has made a lot of students very happy :)

From Holly & Team ETG

Experience Travel Group by Globe-trotter, 7 Feb 2025
Holiday Rating:

Stunning scenery and great locations

Muscat , désert and mountains left us wanting more. A great mix, but difficult to do it all justice in the available time.

Muscat , désert and mountains left us wanting more. A great mix, but difficult to do it all justice in the available time.

Rating for tour operator:

An excellent guide in the later stages of the holiday gave us good insights and looked after us. We normally self tour but the terrain made local knowledge really beneficial

Experience Travel Group responded to this review on 19 Feb 2025:

Thank you for your feedback Pam, I am delighted you had a good taster of Oman and it's left you wanting more!
Best wishes
Sara and the ETG Team

Boutique Sri Lanka & Maldives by AG, 3 Feb 2025
Holiday Rating:

Excellence in Sri Lanka

Wonderful holiday touring south of Sri Lanka

Wonderful holiday touring south of Sri Lanka

Rating for tour operator:

Very informative, proactive and helpful

Experience Travel Group responded to this review on 03 Feb 2025:

Thank you so much Amanda, I am delighted you had a good time! We look forward to working together again soon!

Classic Vietnam Explorer by Mandy L, 31 Jan 2025
Holiday Rating:

Trip of a Lifetime with Experience Travel Group

This was our first time using ETG and it was everything we had hoped for and more. ETG really listened and discovered not just exactly the type of holiday we wanted, but also what our particular interests and preferences were, so the holiday was completely bespoke. Additionally, changing the initial itinerary was no trouble - especially when we were staying in multiple locations. Once in Vietnam, absolutely everything ran so perfectly and ...

This was our first time using ETG and it was everything we had hoped for and more. ETG really listened and discovered not just exactly the type of holiday we wanted, but also what our particular interests and preferences were, so the holiday was completely bespoke. Additionally, changing the initial itinerary was no trouble - especially when we were staying in multiple locations. Once in Vietnam, absolutely everything ran so perfectly and completely exceeded our expectations. We combined beautiful hotels with real life Vietnamese experiences. Our brilliant guide took us to meet the real people where we saw and heard first hand how they lived and worked. We cycled around the rice paddies, we practiced Tai Chi during sunrise aboard a traditional Vietnamese junk boat whilst sailing through the amazing limestone mountains of Halong Bay, we visited Vietnamese people in their homes seeing and learning about their cottage businesses and their lives and savoured the best street food in cafes we never would have found ourselves. There are too many high points to mention. To know all tipping was taken care of eased our minds as did the very ethical approach ETG take. We would love to plan another trip soon.

Rating for tour operator:

ETG were professional and still friendly and approachable. Communication and overall organisation were excellent. Trip and experience suggestions were unending and totally suited to our interests. Overall ETG were excellent from start to finish!

Experience Travel Group responded to this review on 31 Jan 2025:

Thank you for your lovely feedback, Mandy! We're so pleased you had a great time in Vietnam, and we're looking forward to hopefully helping you arrange more trips in the future! Chione & The ETG Team

Experience Travel Group by Karen H, 29 Jan 2025
Holiday Rating:

Fabulous Vietnam & Cambodia holiday

We spent two wonderful weeks exploring areas we have never been before. The trip began in Hanoi where we explored many local & traditional foods while on a Vespa tour, visiting the Temple of Literature at night when the ambiance & experience is very special & beautiful, walked part of the bridge over the river, explored the prison and railway. Next was a trip to the mountain area of Mai Chu to explore rural villages, meet locals, and relax ...

We spent two wonderful weeks exploring areas we have never been before. The trip began in Hanoi where we explored many local & traditional foods while on a Vespa tour, visiting the Temple of Literature at night when the ambiance & experience is very special & beautiful, walked part of the bridge over the river, explored the prison and railway. Next was a trip to the mountain area of Mai Chu to explore rural villages, meet locals, and relax in nature’s beauty. Then on to Hue for a very up close view of temples, tombs, and garden houses. Traveled from there by train along a majestic coastline to Hoi A where the opportunity to have custom clothes and shoes made was fun. Last stop was Siem Reap which was amazing. The workings of the different local villages was fascinating. From sunrise to dark the area’s beauty was remarkable. We wandered those fields, fishing villages, markets, handmade craft school, and several temples in varying sizes with unique histories.

Rating for tour operator:

Holly of Experience Travel Group worked diligently to get to know our interests and then planned an ideal customized itinerary for us. She continually offered to handle any details we preferred or might need help with. Holly asks great questions, listens to the answers, and gets to work to produce a very special package. The local guides were terrific and the timing of the activities perfectly orchestrated. We always felt comfortable that we would be safe, well guided, and hidden gems would be shared with us thanks to the careful partnership with those in the area. Every place we stayed was even better than Holly described!

Experience Travel Group responded to this review on 30 Jan 2025:

Hi Karen

It's so lovely to ready your feedback and thank you so much for your kind comments. It was a real pleasure helping to plan such an exiciitng trip with you. I'm particularly pleased you enjoyed your time in lesser visited Hue - it's so eye-opening isn't it?

I am already excited about helping to plan your next big adventure in the Far East..!

From Holly & Team ETG

Luxury With A Touch of Adventure by Charleyboy, 24 Jan 2025
Holiday Rating:

Sri Lanka Experince

A wonderful mix of the cultural triangle, tea plantations and coast.

A wonderful mix of the cultural triangle, tea plantations and coast.

Rating for tour operator:

Very efficient and spot on with their suggested itinerary. Helpful documents and appreciated the use of the Vamoos app.

Experience Travel Group responded to this review on 27 Jan 2025:

Thank you so much for your kind feedback Charles! We are so glad you had a wonderful time in Sri Lanka with us.