AITO: The Association of Independent Tour Operators
Veloso Tours

Veloso Tours Traveller Reviews

Reviews of Veloso Tours

Overall Company Rating
99%
Excellent 111
Good 2
Average 0
Poor 0
Terrible 0
Reviews Submitted: 113
Reviews Accepted: 113
Reviews Rejected: 0
113 reviews
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Veloso Tours by jq, 2 Jun 2019
Holiday Rating:

totally amazing

We had such high expectation for this holiday, which included numbers 1 and 2 on our bucket list. Galapagos Islands and Machu Picchu. Everything out did our expectations. The Galapagos cruise on MY Letty was just wonderful, everyday we thought it couldnt get better - but it did. All the staff on Letty were amazing, our two guides were so knowledgeable, their love and respect for their islands and its wildlife was infectious. We were sad when ...

We had such high expectation for this holiday, which included numbers 1 and 2 on our bucket list. Galapagos Islands and Machu Picchu. Everything out did our expectations. The Galapagos cruise on MY Letty was just wonderful, everyday we thought it couldnt get better - but it did. All the staff on Letty were amazing, our two guides were so knowledgeable, their love and respect for their islands and its wildlife was infectious. We were sad when we had to leave. Then on to Peru, culminating in a 2 day visit to Machu Picchu, What an experience, again out did our expectations. On the second day we had tickets for WaynaPicchu, it was lovely to see Machu Picchu from a different angle, even though it was quite a climb!

Rating for tour operator:

A huge thank you goes to VELOSO travel for making out holiday such a success. They were excellent from start to finish. The organization was exceptional, the whole holiday ran like clockwork. We were very impressed with the pack that came with our tickets etc. The presentation was excellent and included lots of helpful additional information. We were certainly highly recommend Veloso to anyone travelling to South America.

Veloso Tours responded to this review on 03 Jun 2019:

Thank you for your kind comments and it was a real pleasure preparing such a wonderful trip for you, we are glad it was everything you hoped it would be. Combining Galapagos Islands & Peru is one of our favourite trip in South America! Looking forward to helping you for your future holiday to Latin America.

Veloso Tours by Musical family, 20 May 2019
Holiday Rating:

Brilliant Brazil

We had an amazing 2 week /4 centre holiday to Brazil organised by Veloso Tours. We met our daughter in Rio, where she is currently studying and had a fabulous guide for our first of four days in the city. We then flew to the beautiful Iguasso Falls for 2 days. We flew on to Manaus and spent half a day exploring the city before sailing down the Amazon to lodge for 2 days. Our final visit of the trip was to Salvador - an amazing city with a ...

We had an amazing 2 week /4 centre holiday to Brazil organised by Veloso Tours. We met our daughter in Rio, where she is currently studying and had a fabulous guide for our first of four days in the city. We then flew to the beautiful Iguasso Falls for 2 days. We flew on to Manaus and spent half a day exploring the city before sailing down the Amazon to lodge for 2 days. Our final visit of the trip was to Salvador - an amazing city with a very different vibe to Rio. Highlights of the trip for me were watching the sunset over Ipanema Beach and swimming in the Amazon. We would have loved to have stayed longer in each venue but work constraints meant this had to be a whistle-stop tour. We packed a great deal in, saw such incredibly beautiful and diverse places and made lots of special memories.

Rating for tour operator:

We had such a wonderful time the organisation was flawless - in a holiday that relied on excellent planning there was not one single glitch. Our accommodation was fabulous, every flight connected (in spite of a massive storm as we left Iguasso) and our guides we great. Veloso helped us plan this trip of a lifetime with just one month’s notice and much changing of plans along the way. Nothing was too much trouble for them - they even organised an escort to take our daughter safely back to her flat in Rio as we flew home. I very much hope to go back to South America and I will most definitely be booking any further trips with Veloso.

Veloso Tours responded to this review on 21 May 2019:

We are glad to hear that you had an amazing time in Brazil! We put a lot of emphasis on making sure that everything runs smoothly and that you have an amazing holiday, so thank you for your excellent feedback. We will be happy to help you organizing your next trip in Latin America!

Veloso Tours by Horse, 25 Apr 2019
Holiday Rating:

Outstanding

Two-week holiday in Costa Rica primarily with an interest in wildlife, in all its forms, and of conservation ideas, policies and practical application. All objectives met within a very caring and polite people, with high standards of travel, refreshment and accommodation. It was also a very humbling experience to be in the natural world where all forms of wildlife - birds and animals - had no fear of human beings; we were, truly, entering ...

Two-week holiday in Costa Rica primarily with an interest in wildlife, in all its forms, and of conservation ideas, policies and practical application. All objectives met within a very caring and polite people, with high standards of travel, refreshment and accommodation. It was also a very humbling experience to be in the natural world where all forms of wildlife - birds and animals - had no fear of human beings; we were, truly, entering their world and on their terms, but that is what we wanted to achieve.

Rating for tour operator:

Veloso could not have been more informative and helpful from the very beginning in helping to shape our ideas and of developing the associated itinerary, through to the end of the holiday when we found ourselves in some difficulty in arranging and booking my wife's seat on the plane back to Gatwick. Having contacted Veloso to explain our predicament, Veloso arranged for us to be collected slightly earlier from our hotel on departure day, and of arranging for an operator to meet us at the airport to help resolve the mini-crisis, which he was able to do in very quick time. We therefore have the highest praise for the Veloso staff.

Veloso Tours responded to this review on 25 Apr 2019:

Thank you for your lovely feedback - We are so pleased to hear everything lived up to your expectations and you had such a great time in Costa Rica!

Veloso Tours responded to this review on 25 Apr 2019:

Many thanks for your kind words, we are delighted to hear that you had such a good holiday in Costa Rica and such a good experience with our team. We certainly look forward to helping you arrange further trips in the future!

Veloso Tours by JanS, 11 Apr 2019
Holiday Rating:

Central America with the birds!

We had a great time visiting Guatemala - for the Mayan ruins, the culture and the wildlife - and then Belize for the birds and wildlife.

We had a great time visiting Guatemala - for the Mayan ruins, the culture and the wildlife - and then Belize for the birds and wildlife.

Rating for tour operator:

our local tour operator was Sin Fronteras in Guatemala - all went well except that the driver was not there to meet us in Flores until later. In Belize, we were with Chaa Creek or Lamanai Lodge, where we had the same wildlife guide throughout. This was all put together by Veloso Tours.

Veloso Tours responded to this review on 24 Apr 2019:

We are so pleased that you enjoyed your trip to Guatemala and Belize. They are two very special countries - so similar and yet so different - and they make a perfect combination.

Veloso Tours responded to this review on 24 Apr 2019:

I am glad that you found everything ran smoothly, apart from your driver arriving later than expected at Flores. Chaa Creek and Lamanai are both excellent lodges with experienced guides, so I am delighted you got on so well with them.

Veloso Tours by Andros , 19 Mar 2019
Holiday Rating:

Fantastic

The perfect holiday to Brazil for great variety with the vibrancy of Rio ,the sights ,culture and so much to experience.then . Then the breathtaking Igassu falls staying at the wonderful Belmond then finally relaxing in Búzios ,

The perfect holiday to Brazil for great variety with the vibrancy of Rio ,the sights ,culture and so much to experience.then . Then the breathtaking Igassu falls staying at the wonderful Belmond then finally relaxing in Búzios ,

Rating for tour operator:

Return customer for the third time because Veloso really know how to put a package together for South America! Well recommended,well organised,excellent hotels and guides and great value considering the package .

Veloso Tours responded to this review on 21 Mar 2019:

We are delighted to hear how much you enjoyed your trip to Brazil and thank you for your kind words. We look forward to hearing from you again in the future for some more adventures in Latin America!

Veloso Tours by Costa Rica, 17 Mar 2019
Holiday Rating:

Visiting Costa Rica with Veloso was an excellent experience

Captivated throughout the whole trip.

Captivated throughout the whole trip.

Rating for tour operator:

Well organised with lots of useful information.

Veloso Tours responded to this review on 18 Mar 2019:

Thank you for your kind words, it was a pleasure to arrange your trip for you!

Veloso Tours by Ron, 15 Mar 2019
Holiday Rating:

A wonderful holiday in Mexico

A holiday in two parts. Firstly a 5 day train trip through the spectacular Copper Canyon staying in hotels overnight. And then a flight to Cancun from Mexico City, to stay at Playa del Carmen, visiting a few more sites and chilling out on the beach. The Mexican people were really friendly, the food and hotels good and, the weather just great.

A holiday in two parts. Firstly a 5 day train trip through the spectacular Copper Canyon staying in hotels overnight. And then a flight to Cancun from Mexico City, to stay at Playa del Carmen, visiting a few more sites and chilling out on the beach. The Mexican people were really friendly, the food and hotels good and, the weather just great.

Rating for tour operator:

A complicated itinerary involving trains, flights and road travel was planned and executed by Veloso exceptionally well. Travelling around was never an issue. English speaking Guides ensured everything ran really smoothly.

Veloso Tours responded to this review on 18 Mar 2019:

Thank you for your feedback! It was our pleasure to plan your trip with you to Mexico and are delighted to hear how much you enjoyed it.

Veloso Tours by Bonnie, 14 Mar 2019
Holiday Rating:

Wonderfull

First visit to south America but not our last great experience, well organised trip great guides, scenery food and country

First visit to south America but not our last great experience, well organised trip great guides, scenery food and country

Rating for tour operator:

Sign of a good tour operator is when everything goes without a hitch, we had a great insight into a new continent

Veloso Tours responded to this review on 18 Mar 2019:

We put a lot of emphasis on making sure that everything runs smoothly and that you have an enjoyable holiday, so thank you for your feedback. We look forward to arranging your next adventure!

Veloso Tours by Annie, 12 Mar 2019
Holiday Rating:

Chile Road Trip

We went on a three week trip to Chile, covering the middle of Chile, Patagonia and the Atacama desert. Wee started off in Santiago for a couple of nights, drove to Valparaíso in a hire car via the Casablanca wine region. We thenheaded south to Santa Cruz, Chillán, Pucón and Puerto Varas. We flew down to Patagonia for five days then finished off with four days in the Atacama desert.

We went on a three week trip to Chile, covering the middle of Chile, Patagonia and the Atacama desert. Wee started off in Santiago for a couple of nights, drove to Valparaíso in a hire car via the Casablanca wine region. We thenheaded south to Santa Cruz, Chillán, Pucón and Puerto Varas. We flew down to Patagonia for five days then finished off with four days in the Atacama desert.

Rating for tour operator:

Excellent organisation of the itinerary and logistics with plenty of time allocated to each place. Hotels were chosen for quality and location. Everything worked well.

Veloso Tours responded to this review on 13 Mar 2019:

We put a lot of emphasis on making sure that everything runs smoothly and that you have an enjoyable holiday, so thank you for your lovely feedback.

Veloso Tours by Sarah, 12 Mar 2019
Holiday Rating:

Last minute Guatemala holiday!

We booked our Guatemala holiday on the back of our Mexico holiday last year with Veloso. We travelled through various places in Guatemala and then on to Belize. We were met at every place and escorted around. The guides were brilliant and Very well informed on everything we were interested in. Guatemala was interesting and I had no idea that it was so mountainous with 3 active volcanos! It would have been helpful to have seen the relief map ...

We booked our Guatemala holiday on the back of our Mexico holiday last year with Veloso. We travelled through various places in Guatemala and then on to Belize. We were met at every place and escorted around. The guides were brilliant and Very well informed on everything we were interested in. Guatemala was interesting and I had no idea that it was so mountainous with 3 active volcanos! It would have been helpful to have seen the relief map of the country in Guatemala City on the way into the country...we sorted a city trip out on our return to the city before an early morning flight.

Rating for tour operator:

Veloso did a brilliant job of sorting our holiday which we booked fairly last minute! They managed to get us booked into the hotels they recommended. We also used the operator in Guatemala to add a few extra things and sort out an issue with a hotel!

Veloso Tours responded to this review on 13 Mar 2019:

Thank you for taking the time to share your feedback on your adventures in Guatemala and Belize. It was our pleasure to plan your trip with you and are delighted to hear how well you were looked after!