AITO: The Association of Independent Tour Operators
Prestige Travel

Prestige Travel Traveller Reviews

Reviews of Prestige Travel

Overall Company Rating
96%
Excellent 158
Good 17
Average 2
Poor 3
Terrible 2
Reviews Submitted: 182
Reviews Accepted: 182
Reviews Rejected: 0
182 reviews
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Prestige Travel by martin family, 21 Jul 2017
Holiday Rating:

hassle free from the start. Our Travel Counsellor Jo did all the hard work and booked the perfect holiday for us. Polite professional and accessable

JO Baldwin from Travel counsellors booked our holiday to Croatia for July 2017. Booked a beautiful hotel in Pula over looking the Adriatic, food was amazing and the people are so friendly and accommodating. Could not fault the holiday at all, looking forward to booking our next visit to Croatia with Jo next year

JO Baldwin from Travel counsellors booked our holiday to Croatia for July 2017. Booked a beautiful hotel in Pula over looking the Adriatic, food was amazing and the people are so friendly and accommodating. Could not fault the holiday at all, looking forward to booking our next visit to Croatia with Jo next year

Rating for tour operator:

JO Baldwin is a professional travel guide for Travel Counsellors. So helpful and sorted everything out for us quickly and efficiently. Lovely friendly lady

Prestige Travel responded to this review on 21 Jul 2017:

Hello Ms Martin and thank you so much for posting this review.

i am truly delighted you had such a great time on this Prestige Holiday which Jo asked us to book for you.

Best wishes
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 21 Jul 2017:

We at Prestige Holidays look forward to hearing from Jo when you are ready for your next
Croatia holiday experience.

John Dixon

Prestige Travel by Mr M N 17, 20 Jul 2017
Holiday Rating:

Croatia

first time to Croatia and it was as good as all the tales we had heard. Local food and wine was great, the town, Supetar on Brac island was very clean. All in all we had the relaxing break we needed.

first time to Croatia and it was as good as all the tales we had heard. Local food and wine was great, the town, Supetar on Brac island was very clean. All in all we had the relaxing break we needed.

Rating for tour operator:

We booked a fairly late holiday to Brac Island, Croatia and have to say that the whole experience was excellent. We were met at Split airport by a representative taken to our ferry, met again and taken to our hotel. The rep that we met at the hotel was local and able to provide lots of knowledge and recommendations and the organised trip to a national park was faultless. We rarely take part in organised trips or pay much heed to reps as we don't like the full on pushy approach, the staff we dealt with on this holiday we're some of the best ever encountered.

Prestige Travel responded to this review on 21 Jul 2017:

I am delighted you liked Croatia and the island of Brac.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 21 Jul 2017:

Your experiences with us are exactly what I want our travellers to have - efficient service without being pushy in any way. All our overseas staff are local, I feel they will know far more than someone from the UK sent here and there for a season!

it will be our pleasure to have you with us when you are ready for another break, just let Coop Travel in Frome know and we will do the rest.
Best Wishes John Dixon MD Prestige Holidays

Prestige Travel by Fortie, 19 Jul 2017
Holiday Rating:

Loved Croatia

Had a wonderful two centre holiday in Croatia organised by Prestige travel. From tranfers in private luxury vehicles to excellent quality hotels. Ideally situated where we wanted to be. Only downside is the building work still in progress at the Olympia Hotel in Vodice- disappointed as informed this work should have been finished when we arrived. Even tho woke up early in the morning with noisy machinery working, we didn't let it spoil our holiday...

Had a wonderful two centre holiday in Croatia organised by Prestige travel. From tranfers in private luxury vehicles to excellent quality hotels. Ideally situated where we wanted to be. Only downside is the building work still in progress at the Olympia Hotel in Vodice- disappointed as informed this work should have been finished when we arrived. Even tho woke up early in the morning with noisy machinery working, we didn't let it spoil our holiday. Hotel Coronoro in Split was great location and excellent boutique style hotel. Breakfast was amazing, nothing too much trouble. All in all would definitely use Prestige holidays again

Rating for tour operator:

Greeted at both hotels within 24 hours, very informative and helpful and not at all pushy to book tours. Very good

Prestige Travel responded to this review on 19 Jul 2017:

I am delighted to see that you had a really enjoyable holiday with good service from Prestige Holidays, but equally I am so sorry that the work at the Olympia was not completed as promised.

John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 19 Jul 2017:

That is the style of service I want for our guests!
Thank you for travelling with us this time Mr and Mrs Fort. it would be our pleasure to look after you again when you are ready for another break, just let Mike Stuart travel know and we will do the rest.

Best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Happy Traveller, 11 Jul 2017
Holiday Rating:

Smooth

Travelled to Sicily stayed in Taromania, lovely hotel,lovely resort and lovely weather.

Travelled to Sicily stayed in Taromania, lovely hotel,lovely resort and lovely weather.

Rating for tour operator:

We have travelled with Prestige Holidays before they are a great bunch,very friendly nothing is too much trouble.

Prestige Travel responded to this review on 11 Jul 2017:

Very very pleased to see all went well.

Prestige Travel responded to this review on 11 Jul 2017:

We love having you with us!
Please let us know when you are ready for another break.
Best Wishes
John Dixon MD Prestige Holidays

Prestige Travel by Lorna, 11 Jul 2017
Holiday Rating:

Fabulous Croatian sailing experience

Awesome boat with excellent crew and food. Exceptionally well organised

Awesome boat with excellent crew and food. Exceptionally well organised

Rating for tour operator:

Prestige holidays were friendly and efficient without being intrusive.

Prestige Travel responded to this review on 11 Jul 2017:

Delighted you loved the trip!
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 11 Jul 2017:

Thank you for these kind comments.
When you are ready for another break just let Thames Valley Travel know and we will do the rest.
Best Wishes
John Dixon MD Prestige Holidays

Prestige Travel by Bazza, 5 Jul 2017
Holiday Rating:

Stress free holiday

For one reason or another i have not been away on holiday for 14 years. I have had a very stressful last year and wanted to have everything organised for me and decided to book with a person and not rely on an online service. I would highly recommend Prestige Holidays and the service they provided such as the little touches like a cold bottle of water handed to me on arrival in sweltering heat, and escorting me and my wife through the airport ...

For one reason or another i have not been away on holiday for 14 years. I have had a very stressful last year and wanted to have everything organised for me and decided to book with a person and not rely on an online service. I would highly recommend Prestige Holidays and the service they provided such as the little touches like a cold bottle of water handed to me on arrival in sweltering heat, and escorting me and my wife through the airport on my return journey. Well done Jean Flood in Majorca you were superb. Barry O'Dwyer Benenden kent

Rating for tour operator:

see above

Prestige Travel responded to this review on 05 Jul 2017:

Hello Mr O'Dwyer
I am delighted that your long awaited holiday proved such a success.
I do hope you will not leave it so long for the next one, just let Baldwin's Travel in Cranbrook know and we will look after you just as well.
Best wishes
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 05 Jul 2017:

My comments too!

Prestige Travel by Juingram, 28 Jun 2017
Holiday Rating:

Wonderful

Very pretty resort, everything we hoped it would be

Very pretty resort, everything we hoped it would be

Rating for tour operator:

Efficient and well organised

Prestige Travel responded to this review on 28 Jun 2017:

I am delighted you liked Cavtat, i agree, it is very pretty!
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 28 Jun 2017:

Thank you for your kind comments, glad it all went well.
Thank you for travelling with us on this occasion, we hope to be of help when you are ready for another break. just let Thomas Cook know and we will do the rest.
Best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Mrs j s 17, 27 Jun 2017
Holiday Rating:

Beautiful , friendly resort

Very friendly, clean hotel. Town was beautiful. English was not spoken, it would be good to have menus with translation in restaurants.

Very friendly, clean hotel. Town was beautiful. English was not spoken, it would be good to have menus with translation in restaurants.

Rating for tour operator:

We did not see a rep from start to finish of the holiday. We don't usually bother with reps but as locals do not speak English it would have been good to have had some info. We were picked up by a driver with our name on a board, he was rather surly and the car was grubby and smelled. It was up to us to ask the hotelliers about our departure details, gthey hadn't organised the car (this was 2 days before departure) but they did get on to it when we asked them. The hotelliers were lovely and it was lucky that the owners wife had a little English. The room was immaculate and the food was excellent, served by very sweet waiters. On the whole we had a lovely holiday.

Prestige Travel responded to this review on 28 Jun 2017:

Thank you so much for your comments. I am delighted to see that you had an excellent holiday. Puglia is lesser known and unspoilt as you discovered, and I am sorry that you found English not widely spoken.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 28 Jun 2017:

Once more let me say how pleased I am that you liked the Hotel Elisa.
May I refer you to the itinerary we gave you with your travel pack? Amongst a lot of information we provide you will see a note saying 'We do not have a representative who visits your hotel'. We also show the name, address, phone number and the name of the person at our local agency in Puglia who is always on hand to help. This is the company who organise our transfer service, the normal procedure is for the return transfer time to be confirmed to you direct or via the hotel 48 hours in advance.
I am sorry the driver on arrival was not up to our usual standard, i hope the return was comfortable.
Best wishes John Dixon MD Prestige Holidays

Prestige Travel by Cadj, 24 Jun 2017
Holiday Rating:

Relaxing 10 days

10 days at the Westin Dragonara in Malta, third visit, The hotel is wonderful, the staff excellent and the rooms very comfortable and clean.

10 days at the Westin Dragonara in Malta, third visit, The hotel is wonderful, the staff excellent and the rooms very comfortable and clean.

Rating for tour operator:

10 days at the Westin Dragonara in Malta, third visit, 3rd time using Prestige, We have found Prestige to be very professional and their recommendation the first time to use the Westin did not disappoint hence the 3rd visit. We would recommend this company.

Prestige Travel responded to this review on 26 Jun 2017:

Hello Mrs Ireland
thank you so much for your custom! I am delighted that your 3rd visit lived up to expectations.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 26 Jun 2017:

It is our pleasure to have you as clients.
when you are ready for another break just let Hays Travel in Hedge End know and we will do the rest.
Best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Harryl, 23 Jun 2017
Holiday Rating:

A beautiful seaside village in Croatia.

An old village, Bol, on the island of Brac in Croatia. Tastefully preserved, but much money spent to give it all the things holidaymakers old and young might seek. Very clean, friendly, helpful - both the resort, the beaches, and the Hotel Kastil.

An old village, Bol, on the island of Brac in Croatia. Tastefully preserved, but much money spent to give it all the things holidaymakers old and young might seek. Very clean, friendly, helpful - both the resort, the beaches, and the Hotel Kastil.

Rating for tour operator:

Booking easy enough although their website could be improved. In order to check in up to 30 days before departure, you do need the flight reference ! The arrangements to get us from Split airport to the Hotel (taxi - ferry - taxi) were superb. Their local rep. was pleasant but somewhat vague about how we would get back to Split airport. Could be bus from the bus station or from a road way above the village (roadworks were preventing busses reaching the village at that time). The thought of tugging suitcases a mile or two up a hillside did not appeal so we assumed an itinerary would be slipped under our room door. This did not happen and it was hotel reception who finally (abt. 7pm the evening before our 6am departure) who chased Elite (the local rep) for tickets on the fast ferry from Bol to Split. Thereafter, arrangements were very good again.

Prestige Travel responded to this review on 26 Jun 2017:

I am so pleased you enjoyed your stay on Brac. I agree that it is unspoilt, easy going and well preserved. thank you for choosing us for this holiday.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 26 Jun 2017:

I am so pleased that all went well with the exception of the vagueness about the return transfer for which I apologise.
It would be a pleasure to arrange a future holiday for you when you are ready for another break. I would personally do all possible to make sure all goes well
Best Wishes
John Dixon