AITO: The Association of Independent Tour Operators
Prestige Travel

Prestige Travel Traveller Reviews

Reviews of Prestige Travel

Overall Company Rating
96%
Excellent 158
Good 17
Average 2
Poor 3
Terrible 2
Reviews Submitted: 182
Reviews Accepted: 182
Reviews Rejected: 0
182 reviews
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Prestige Travel by Harry, 5 Oct 2017
Holiday Rating:

Always a good holiday with Prestige

On this occasion we went to Malta. Prestige always make the experience very pleasant. We were met at the airport by a large limo that made us feel very special! It always so much nicer having an individual transfer to the hotel and being met and cossetted. We stayed at the Westin Dragonara Resort hotel in St Julians. A very nice hotel where the staff were absolutely lovely and nothing was too much trouble. Very nice comfortable room with ...

On this occasion we went to Malta. Prestige always make the experience very pleasant. We were met at the airport by a large limo that made us feel very special! It always so much nicer having an individual transfer to the hotel and being met and cossetted. We stayed at the Westin Dragonara Resort hotel in St Julians. A very nice hotel where the staff were absolutely lovely and nothing was too much trouble. Very nice comfortable room with a lovely view on 7th floor. Sleep quality was good and the room was well soundproofed. There is a dive centre on site which is just what we wanted as we both dive, but in truth the diving in Malta isn't that wonderful although the dive centre itself was first class. We went B&B as there are loads of good eating places all around and very nearby. The only minor criticism of the hotel was that it also catered for a lot of business events and the entertainment was rather non existent, nor were there any decent film channels on the TV. Other than that Prestige did us proud - as usual.

Rating for tour operator:

See above. In addition even mall details are looked after. The nice travel wallet comes with several smart luggage labels and a very thoughtful touch is a key ring with a luggage trolley token. They really do try to think of everything. Although on this occasion a representative at the hotel was not in evidence.

Prestige Travel responded to this review on 05 Oct 2017:

Thank you Mr Katz. I am so pleased all went well.

Prestige Travel responded to this review on 05 Oct 2017:

I really do appreciate your loyal custom Mr Katz.
I will take our rep to task for his non-appearance for which i apologise.

Do let Off Broadway Travel how we can help when you are ready for another break.

Best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Samsie, 4 Oct 2017
Holiday Rating:

Madeira at Quinta Casa Branca

Our fourth visit to Quinta Casa Branca arranged through Wexas Travel and Prestige Holidays,all have been excellent and we will be returning next year. This one was a little different with the airport closing on our return day due to high winds but the service provided by Isabel Faria and Moises was outstanding. Isabel was immediately on the phone to me saying keep in touch and any help needed just ask. When the flight was cancelled after four ...

Our fourth visit to Quinta Casa Branca arranged through Wexas Travel and Prestige Holidays,all have been excellent and we will be returning next year. This one was a little different with the airport closing on our return day due to high winds but the service provided by Isabel Faria and Moises was outstanding. Isabel was immediately on the phone to me saying keep in touch and any help needed just ask. When the flight was cancelled after four hours at the airport she arranged for transfer with the wonderful Moises back to the Quinta Casa Branca where we enjoyed another wonderful day while Isabel keeping in touch and following up with the airport and carrier then transferring us back with a guaranteed time and return flight home. Thank you Isabel and Moises and we look forward to seeing you again next year Ray & Jennifer Sams

Rating for tour operator:

Wexas Travel arrange all our holidays and in the past business travel with outstanding service and the link with Prestige is also first class with all-round excellent service

Prestige Travel responded to this review on 05 Oct 2017:

I am so pleased we were helpful at a difficult time. As you know both Isabel and Moises have been with us for many years and pride themselves on going above and beyond.
I share you affection for the Quinta!
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 05 Oct 2017:

Thank you for the compliments! Thank you too for being such loyal clients, we enjoy the link with Wexas too.
Best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Granddad, 2 Oct 2017
Holiday Rating:

Wonderfull, Peacefull, Magic scenes

Hotel site was perfect right on the lake with wonderful views of the lake and area, could not ask for better location. Staff, food and service could be better, expected more from a 5 star hotel.

Hotel site was perfect right on the lake with wonderful views of the lake and area, could not ask for better location. Staff, food and service could be better, expected more from a 5 star hotel.

Rating for tour operator:

Every thing ran to time, flights, transfers, tours etc and the tour rep was wonderful told us every thing we needed to know.

Prestige Travel responded to this review on 02 Oct 2017:

Hello Mr Le Cras
thank you for this review. I am delighted that you had an excellent holiday but equally I am sorry that some areas of the hotel were not up to scratch.

Prestige Travel responded to this review on 02 Oct 2017:

I am so pleased we looked after you well.
When you are ready for another break just let Lucy at Thomas Cook know and we will do the rest.
Best wishes
John Dixon MD Prestige Holidays

Prestige Travel by EsJay, 2 Oct 2017
Holiday Rating:

A splendid rest with much variety.

A well needed rest for two, superb support and transfers, beautiful grounds at grand family home resort with splendid well-run facilities and great cuisine.

A well needed rest for two, superb support and transfers, beautiful grounds at grand family home resort with splendid well-run facilities and great cuisine.

Rating for tour operator:

Professional, great communicators, well informed, alert and exceedingly helpful with matters great and small.

Prestige Travel responded to this review on 02 Oct 2017:

I am so pleased you enjoyed the Bon Sol.
John Dixon

Prestige Travel responded to this review on 02 Oct 2017:

Delighted you enjoyed our high levels of service.
We would love to be of service when you are ready for another break, just let Twirl Tours know and we will do the rest.
John Dixon MD Prestige Holidays

Prestige Travel by Sally, 30 Sep 2017
Holiday Rating:

Historical Sicily

We have just returned from a week in Taormina Sicily with Prestige Holidays booked through our local travel agent Freedom Travel. We were picked up at the airport by a driver & taken to our hotel Capotaormina. The look of the outside of the hotel is outdated, however the position of this hotel is excellent. To reach the beach you walk through an opening in the rock face. To access the pool you walk through a cave under the hotel. The terraces ...

We have just returned from a week in Taormina Sicily with Prestige Holidays booked through our local travel agent Freedom Travel. We were picked up at the airport by a driver & taken to our hotel Capotaormina. The look of the outside of the hotel is outdated, however the position of this hotel is excellent. To reach the beach you walk through an opening in the rock face. To access the pool you walk through a cave under the hotel. The terraces have amazing views out towards Mount Etna & Gardini Naxos. Our room was comfortable with both a sea & garden view. There was adequate entertainment laid on most evenings. The staff were attentive & extremely professional at all times. The choice of food at breakfast was superb, the restaurant food was of a high standard. There is plenty to do in Taormina itself, a trip to the amphitheatre was very enjoyable. The trip organised for us through the rep to Mount Etna was very good, we saw a lot more of the surrounding areas. I would highly recommend Prestige Holidays.

Rating for tour operator:

High standards, courteous & attentive

Prestige Travel responded to this review on 02 Oct 2017:

Thank you for these very kind comments. We are all delighted that you had a great holiday.
best wishes
John Dixon

Prestige Travel responded to this review on 02 Oct 2017:

it is our pleasure to have you as clients.
We look forward to being of service when you are ready for another break. Just tell Freedom Travel know how we can help and we will do the rest.
best wishes
John Dixon MD prestige Holidays

Prestige Travel by Sunlover, 28 Sep 2017
Holiday Rating:

Great Company To Travel With

10 Days in the Royal Princess Hotel in Dubrovnik, Croatia. Friendly greeting and layout of the Hotel explained and shown into a seaview suite. Everywhere kept spotlessly clean and uncluttered.Breakfasts were excellent with a variety of cereals, fruits and hot dishes as well as cold meats and cheeses etc. The saunas, steam room, pool area and gym were all well maintained and again kept very clean and tidy. Entry to the nearest beach was a ...

10 Days in the Royal Princess Hotel in Dubrovnik, Croatia. Friendly greeting and layout of the Hotel explained and shown into a seaview suite. Everywhere kept spotlessly clean and uncluttered.Breakfasts were excellent with a variety of cereals, fruits and hot dishes as well as cold meats and cheeses etc. The saunas, steam room, pool area and gym were all well maintained and again kept very clean and tidy. Entry to the nearest beach was a bit precarious as part of what was presumably a concrete platform had broken up, but there were other steps down into the sea in the shared facility with other hotels in the resort. Plenty of sunbeds and umbrellas on the terraces leading down to the local beach.

Rating for tour operator:

All arrangements went smoothly. Met at the airport even through the flight was delayed. Friendly and informative drivers both ways. Good local information provided with town and resort maps. Organised trips were good with comfortable transport and good choices of places to visit.

Prestige Travel responded to this review on 29 Sep 2017:

I am delighted you had a really enjoyable holiday.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 29 Sep 2017:

It is very rewarding to see that the holidays we organise for a discerning clientele go well. It has been our pleasure to create this trip for you. We would love to have the opportunity to be of service when you are ready for another break, just let Holsworthy Travel know and we will do the rest.
Best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Somerset Moonraker, 27 Sep 2017
Holiday Rating:

Very well organised holiday to Sicily.

Easyjet flights from Bristol to Catania, car hire with hotels at three separate destinations in Sicily.

Easyjet flights from Bristol to Catania, car hire with hotels at three separate destinations in Sicily.

Rating for tour operator:

Everything was organised including fllght check-ins, comprehensive car insurance and hotel bookings. A map was provided with directions to each destination and there was local representative support if needed. Booking handled very well by Fred Olsen Travel Agents.

Prestige Travel responded to this review on 28 Sep 2017:

Hello Mr Long
i am delighted that the arrangements we made for you in Sicily went so well.
It was our pleasure to look after your trip and we hope to be of service again when you are ready for another break.
Just let Fred Olsen Travel know and we will take of the rest.
best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Alien, 25 Sep 2017
Holiday Rating:

Stress free

The location and hotel were as the description in the brochure. Beautiful location which we will certainly be re-visiting in the near future. Shame about the weather though. Would recommend this destination and holiday company to friends.

The location and hotel were as the description in the brochure. Beautiful location which we will certainly be re-visiting in the near future. Shame about the weather though. Would recommend this destination and holiday company to friends.

Rating for tour operator:

Provided all the information we required at the appropriate times. Never met the rep on site as there was no need to.

Prestige Travel responded to this review on 26 Sep 2017:

Good morning!
I am delighted you had an enjoyable stay in Cavtat.
John Dixon

Prestige Travel responded to this review on 26 Sep 2017:

It has been our pleasure to be of service on this occasion and we look forward to helping when you are ready for another break, maybe in Cavtat or another of our very wide range of super holiday spots.
John Dixon MD Prestige Holidays

Prestige Travel by Laurels, 24 Sep 2017
Holiday Rating:

Great choice of location

We sought advice from our local travel agent and having decided on Croatia they helped us with deciding on the tour operator, resort and the hotel. Flew with EasyJet which was fine, private transfer was on time and very friendly. Good choice of hotel, The Lone, which we have to say was really good. All in all a good holiday with everything organised well.

We sought advice from our local travel agent and having decided on Croatia they helped us with deciding on the tour operator, resort and the hotel. Flew with EasyJet which was fine, private transfer was on time and very friendly. Good choice of hotel, The Lone, which we have to say was really good. All in all a good holiday with everything organised well.

Rating for tour operator:

Recommended by our travel agent Prestige provided all we needed for our hoilday from advice, information and all paperwork/tickets on time. We have used the company before and again had no problems.

Prestige Travel responded to this review on 25 Sep 2017:

I am so pleased you had an enjoyable time in Croatia at the Lone, I love this hotel too.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 25 Sep 2017:

It is our pleasure to have you with us again, welcome back!
When you are ready for another break we would love to help. Just let Hays Travel know and we will do the rest.
best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Ron, 24 Sep 2017
Holiday Rating:

Malta first class

Our second trip to Malta included our first visit to Gozo. Hotels on both islands were very good indeed and the range of first class restaurants in Valletta was impressive. We enjoyed the excellent blend of relaxation, history and culture and there is plenty left to to experience on our next trip.

Our second trip to Malta included our first visit to Gozo. Hotels on both islands were very good indeed and the range of first class restaurants in Valletta was impressive. We enjoyed the excellent blend of relaxation, history and culture and there is plenty left to to experience on our next trip.

Rating for tour operator:

Prestige delivered everything we required and, despite a 4 hour flight delay, the local agents performed very well.

Prestige Travel responded to this review on 25 Sep 2017:

I am so pleased you enjoyed Malta and Gozo. I agree the dining in Valletta is now very impressive.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 25 Sep 2017:

Delighted we looked after you well, that is exactly what I love to hear.
Thank you for travelling with us again. It would be our pleasure to help for your next visit to Malta or any other country in our portfolio. Just let Baldwins Travel know and we will do the rest.
Best wishes
John Dixon MD Prestige Holidays