AITO: The Association of Independent Tour Operators
Prestige Travel

Prestige Travel Traveller Reviews

Reviews of Prestige Travel

Overall Company Rating
96%
Excellent 158
Good 17
Average 2
Poor 3
Terrible 2
Reviews Submitted: 182
Reviews Accepted: 182
Reviews Rejected: 0
182 reviews
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Prestige Travel by ButeoX, 16 Sep 2018
Holiday Rating:

A great introduction to Sicily

We spent ten days at the Excelsior Palace Hotel in Taormina with our friends. The rooms were clean, comfortable and spacious with balconies overlooking Etna. The hotel pool was positioned on a promontory with 300 degree views. It was well equipped with good bar and dining facilities (we lunched there twice) as well as plenty of sunbeds etc. We were pleasantly surprised to receive complementary evening meals in the excellent restaurant. We ate ...

We spent ten days at the Excelsior Palace Hotel in Taormina with our friends. The rooms were clean, comfortable and spacious with balconies overlooking Etna. The hotel pool was positioned on a promontory with 300 degree views. It was well equipped with good bar and dining facilities (we lunched there twice) as well as plenty of sunbeds etc. We were pleasantly surprised to receive complementary evening meals in the excellent restaurant. We ate there six out of ten nights, visiting the best restaurants we could find on the other nights. Eating out in Taormina is expensive but there is an amazing range of bars, bistros and restaurants as well as other shops. The town has roman origins and has and plenty of antiquities to visit. We did two day trips organised through the Tour Manager, to Etna, followed by an excellent wine tasting and to Syracuse.

Rating for tour operator:

The tour operator was Prestige Holidays booked through Prestbury Travel. From start to finish it was a satisfying experience. The travel agent spent time searching out a package for two couples, travelling from opposite ends of the country, which worked very well. Prestige organisation was very good and nicely unobtrusive but delivered when you needed it. The private collection/drop-off at the airport worked well. We booked two private day trips through the local tour manager and were able to request the driver who had collected us as guide. He was a school teacher (history) with excellent English and therefore was the ideal guide. We would certainly recommend Prestige as a tour operator.

Prestige Travel responded to this review on 17 Sep 2018:

Hello Mr Buszard and thank you for this report.

I am delighted you had an enjoyable stay in Taormina and were able to sample the historic and culinary delights of the area.
Best wishes
john Dixon MD Prestige Holidays

Prestige Travel responded to this review on 17 Sep 2018:

We do take great pride in the arrangements we make for our clients!
It would be our pleasure to be of service when you are ready for another break.
Just let the team at Prestbury Travel know how we can help.
John Dixon MD Prestige Holidays

Prestige Travel by JHoss, 30 Aug 2018
Holiday Rating:

Fun family holiday

Week in Croatia, lovely hotel, well located and good service. Lots to see and do, and beautiful scenery. Highlights trip to Trogir old town, Krka National Park and speed boat trip from Baska Voda.

Week in Croatia, lovely hotel, well located and good service. Lots to see and do, and beautiful scenery. Highlights trip to Trogir old town, Krka National Park and speed boat trip from Baska Voda.

Rating for tour operator:

Excellent service very helpful and friendly. Lots of information both before booking and after to support a stress free holiday.

Prestige Travel responded to this review on 30 Aug 2018:

I am delighted that all went well and you had an enjoyable stay in Croatia.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 30 Aug 2018:

We aim to please!
Seriously I am very grateful for these kind comments and I look forward to helping when you are ready for another break.
Best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Freda1st, 11 Aug 2018
Holiday Rating:

Fantastic Gozo Again !

Perfect from start to finish, well apart from Ryanair’s 3 hour flight delay. Accommodation was faultless, Ta Cenc Hotel and Spa - Deluxe Juniour Suite. It was quiet and peaceful with lovely views of the cliffs and Malta and Comino. We have visited Gozo several times in the past but this was by far the best experience. Visited some of the familiar sites of Ta Pinu, Xlendi, Craft Village, Mgarr and Comino. Such a shame the Azure Window collapsed ...

Perfect from start to finish, well apart from Ryanair’s 3 hour flight delay. Accommodation was faultless, Ta Cenc Hotel and Spa - Deluxe Juniour Suite. It was quiet and peaceful with lovely views of the cliffs and Malta and Comino. We have visited Gozo several times in the past but this was by far the best experience. Visited some of the familiar sites of Ta Pinu, Xlendi, Craft Village, Mgarr and Comino. Such a shame the Azure Window collapsed last year and that Comino is being turned into such a commercial enterprise.

Rating for tour operator:

Prestige Holidays were professional, well organised and definitely recommended for their customer service. They organised our onwards transportation, taxi, ferry and taxi with no issues. This made our transfer from East Midlands to Malta and onwards to Gozo a pleasurable experience. Accommodation was faultless, Ta Cenc Hotel and Spa - Deluxe Juniour Suite. Correspondence was easy to understand and full of information and we did not need to query anything.

Prestige Travel responded to this review on 13 Aug 2018:

I am delighted that your return to Gozo was one of the best and that the Ta Cenc hotel lived up to expectation.

John Dixon MD, Prestige Holidays

Prestige Travel responded to this review on 13 Aug 2018:

It will be our pleasure to help when you are ready for another break, just let us know where and when and we will do everything possible to give you another wonderful time.

John Dixon MD, Prestige Holidays

Prestige Travel by John B., 30 Jul 2018
Holiday Rating:

Top Class holiday to Sicily

It was our first visit to Sicily (though not to Italy) and we wanted a good hotel at reasonable cost, and that is what we got with Villa Belvedere. Taormina is a lovely town with spectacular views over the Bay and Mount Etna and plenty to do if you want or just a peaceful place for a restful break which is what we wanted.

It was our first visit to Sicily (though not to Italy) and we wanted a good hotel at reasonable cost, and that is what we got with Villa Belvedere. Taormina is a lovely town with spectacular views over the Bay and Mount Etna and plenty to do if you want or just a peaceful place for a restful break which is what we wanted.

Rating for tour operator:

The holiday and hotel description in the Prestige brochure/website was accurate and truthful and we got the room that we wanted and paid for. All arrangements were made without problem and as we used a local Travel agent they completed all the details for us which is the way we prefer to do it. If "hassle-free" is what you want that's the way to go! We will certainly use them again and would readily recommend to others.

Prestige Travel responded to this review on 30 Jul 2018:

I am delighted you enjoyed the Villa Belvedere and Taormina.
so pleased you were able to relax and re-charge.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 30 Jul 2018:

We aim to please, Mr Blackmore!
It will be our pleasure to help when you are ready for another break. Just let Dreamtime Travel know how we can help.
Best wishes
John Dixon MD Prestige Holidays

Prestige Travel by Bluey, 14 Jul 2018
Holiday Rating:

Excellent

12 day holiday in Taromina Sicily staying at hotel Villa Belvedre hotel was first class adding to enjoyment of holiday they also have us free room upgrade

12 day holiday in Taromina Sicily staying at hotel Villa Belvedre hotel was first class adding to enjoyment of holiday they also have us free room upgrade

Rating for tour operator:

Prestige Holidays On site rep was helpful and booked excursion for us

Prestige Travel responded to this review on 13 Aug 2018:

I am delighted that you enjoyed the Villa Belvedere and had a super holiday in Taormina.

John Dixon MD, Prestige Holidays

Prestige Travel responded to this review on 13 Aug 2018:

Delighted that our rep was able to help with an excursion. I hope that we can assist when you are ready for another break. Just let Travel Quest know how we can help.

John Dixon MD, Prestige Holidays

Prestige Travel by Kec, 14 Jul 2018
Holiday Rating:

Excellent

12 day holiday in Taromina Sicily. Staying at hotel Villa Belverdere this hotel was 5 Star in every aspect adding to the enjoyment of our holiday and they have us a free room upgrade.

12 day holiday in Taromina Sicily. Staying at hotel Villa Belverdere this hotel was 5 Star in every aspect adding to the enjoyment of our holiday and they have us a free room upgrade.

Rating for tour operator:

Prestige Holidays Visit from on-site rep. was spot enough information and help with booking a excursion

Prestige Travel responded to this review on 16 Jul 2018:

I am so pleased you enjoyed the Villa Belvedere. How good to get an upgrade too, this hotel does treat our guests very well.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 16 Jul 2018:

Again I am so pleased that Adelaide looked after you well.
It is a service I am proud of.
Thank you for travelling with us on this occasion, I do hope we may be of service when you are ready for another break.
John Dixon MD Prestige Holidays

Prestige Travel by DaveandJen, 25 Jun 2018
Holiday Rating:

Quite expensive, but worth every penny

Took a fly drive holiday, visiting 5 separate towns in Puglia. The hotels were really good all very different, but all well situated, either on the coast or in the centre of the old city. Mostly B & B, but when we ate in food was really good. The hotel staff were all very good and helpful but some more friendly than others

Took a fly drive holiday, visiting 5 separate towns in Puglia. The hotels were really good all very different, but all well situated, either on the coast or in the centre of the old city. Mostly B & B, but when we ate in food was really good. The hotel staff were all very good and helpful but some more friendly than others

Rating for tour operator:

Supplied just what we asked for.

Prestige Travel responded to this review on 26 Jun 2018:

I am delighted all went well for you and that our planning and booking skills worked so well.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 26 Jun 2018:

Thank you for entrusting your travel arrangements to us.
It would be our pleasure to help when you are ready for another break, just let Peake's Travel know and we will do the rest.
John Dixon MD Prestige Holidays

Prestige Travel by AJB, 24 Jun 2018
Holiday Rating:

Wonderful

We went to Croatia ... a country we haven't been to before. The tour operator suggested that for a 10 day holiday we look at two sites ... Split and Cavtat. This was not something we had considered but I am soooo pleased we did this. Both hotels were absolutley brilliant and everything was better than stated ... all too often it is the other way round.

We went to Croatia ... a country we haven't been to before. The tour operator suggested that for a 10 day holiday we look at two sites ... Split and Cavtat. This was not something we had considered but I am soooo pleased we did this. Both hotels were absolutley brilliant and everything was better than stated ... all too often it is the other way round.

Rating for tour operator:

Prestige were fantastic. The paperwork provided in the lovely wallet, the transfers, the hotels everything was absolutely perfect and I really couldn't fault them.

Prestige Travel responded to this review on 25 Jun 2018:

I am delighted to read these words!
Thank you for travelling with us on this occasion.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 25 Jun 2018:

I am so pleased you had such a good holiday and approved of our high levels of service.
It would be a pleasure to have you with us when you are ready for another break, just let Coop Travel know how we can help.
John Dixon MD Prestige Holidays

Prestige Travel by river girl , 14 Jun 2018
Holiday Rating:

Amazing and exciting holiday showing the real warmth of Croatia

Prestige organised a weeks activity holiday in Croatia, it was amazing, we were well looked after by the hotel and the Croatian people. All the activities were excellent, canoeing, white water rafting, mountain biking, kayaking and canyoning . All the guides were excellent and informative and the area is beautiful. the best family holiday we have had. We definitely want to go back to Croatia.

Prestige organised a weeks activity holiday in Croatia, it was amazing, we were well looked after by the hotel and the Croatian people. All the activities were excellent, canoeing, white water rafting, mountain biking, kayaking and canyoning . All the guides were excellent and informative and the area is beautiful. the best family holiday we have had. We definitely want to go back to Croatia.

Rating for tour operator:

They organised the holiday as it was not in the brochure, very polite and efficient. We will definitely recommend Prestige and use them again.

Prestige Travel responded to this review on 15 Jun 2018:

Really delighted to see how happy you are with our arrangements for your Croatia holiday.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 15 Jun 2018:

We look forward to helping when you look to return to Croatia or to try another of our equally enjoyable destinations1
Thank you for booking with us on this occasion
Best Wishes
John Dixon MD Prestige Holidays

Prestige Travel by wiltshire traveller, 28 May 2018
Holiday Rating:

All the stress was taken away and everything worked perfectly - exceeded our expectations

On the recommendation of a local agent we booked a holiday to Croatia and Montenegro using Prestige, we chose our own flights and hotels and prestige took care of all the detail, arranging transportation from the airport and between countries. Everything worked perfectly.

On the recommendation of a local agent we booked a holiday to Croatia and Montenegro using Prestige, we chose our own flights and hotels and prestige took care of all the detail, arranging transportation from the airport and between countries. Everything worked perfectly.

Rating for tour operator:

Prestige handled all our bookings - flights, accommodation and transfers. A driver met us on arrival, another arrived on time to take us to our next hotel a week later, and then on the final day a driver arrived again as arranged. The company communicated with the hotels, who informed us of the detail, no need for us to worry or make calls. Everything worked like clockwork with high standards

Prestige Travel responded to this review on 29 May 2018:

I cannot stress how delighted I am to read these comments!
We do take great pride in the service we offer and it is always rewarding to see our efforts are appreciated.
John Dixon MD Prestige Holidays

Prestige Travel responded to this review on 29 May 2018:

So pleased.
We would love to help again, just let Alison at Travelwise know and we will do the rest.
John Dixon MD Prestige Holidays