Vacations to America Traveller Reviews

Flight out with Virgin, premium economy class, fell short. They had run out of meals described on the given menu, on all courses. Very poor, even though the premium section was half empty. Customers have to check in 24 hours prior to departure, so numbers must be known. We were even delayed on the plane for 90 minutes prior to take off because of refuelling issues, surely that time could have been put to use for the lack of meals. Felt sorry for the cabin crew who were trying their best to impart this information to the passengers. Car hire with Hertz was exceptionally good. Collecting and returning vehicle was dealt with efficiently and courteously., one of our best experiences with a car hire firm. On reaching the villa, we were very shocked to find extreme damage to storm shutters which were in a complete mess, with slats ripped. This obviously impacted on the view. Unfortunately it had only been discovered by the rental company that morning, which caused last minute concerns. They had notified our tour operator, who had attempted to email us. This email wasn’t received until we were at the villa and logged on their WiFi. The rental company did all they could to rectify the issue and staff were helpful with offering alternative accommodation. Do have a problem with rental companies not keeping the tour operators up to date with the accommodation. We were expecting the pool to be screened, however that had been damaged and taken down quite a while ago. No instructions for any appliances were found. This was mentioned but was ignored.

Wonderful, as usual. They go the extra distance in being helpful. Always enjoy booking with them and talking with the staff.

Fabulous holiday to Marco Island Florida. The booking process is always easy. I generally give the member of staff my holiday dates, where I want to go and any other details ( sea view etc) and leave it with them. Within a few days they get back to me with a few options to choose from. If this are not what I want or like they will search again. I cannot fault their Customer service, they are always helpful, polite and informative. How villa on Marco was beautiful. It was situated in a very good place with easy reach to the local beach and near the restaurants for evening meals. We had a wonderful 14 nights. Vacations to America dealt with our flights and car hire as well. It was and always has been a very smooth booking process. I highly recommend this company.

They go above and beyond to make sure you are have with your booking.

Fantastic road trip taking in Yosemite national park, Death Valley , San Francisco and Las Vegas..

The information in the booklet and maps were excellent, although we could have done with revised instructions for the journey from Yosemite to Death Valley as the summer road was still closed.

We had a fantastic time in the Orlando area doing the theme parks during the first week and a fantastic but more relaxed second week in Manasota Island on the Gulf Coast.

Very knowledgeable and happy to listen to our exact requirements.

Mainly a driving tour from SF to AL via Yosemitre, made extra special by the excellent support advice and knowledge of Vacations to America.

The whole team is fantastic. Nothing is too much trouble. They know the whys and the wherefores, the must dos and donts and the little bits of detail that we would not have found out by just browsing the internet. Cannot recommend this company more highly, thank you to everyone at VTA.

All Hotels and travel except where stated planned by Vacations to America. We wanted to see my son in Dallas after 4yrs (Covid preventing travel) but also see other areas. So we flew into Boston and stayed in The Whitney Hotel, brilliant, greeted with a glass of bubbles. Then flew on to Dallas stayed with my son who a few days later drove us to New Orleans. we stayed at the Bienville House where my son managed to get a room too. Domestic flight to Charleston with one change, perfectly linked, stayed at Charleston Harbour Resort. Two trains and a coach all connections went perfectly to Norfolk as we like train travel. Stayed at The Sheraton Norfolk waterside. Train to Washington stayed one night at Darcy Hotel train. Took the newly direct Silverline (cheap) all the way to the airport and home. Brilliant organisation. All went to plan the only instructions we gave the travel company were about going to Dallas and on to New Orleans. A few hints such as we like train travel being near water/sailing and my husband very interested in Naval history. The company came up with suggestions of places and itinerary, just perfect. Already told loads of friends about the trip and the planning by others.

Our local tour operator are very friendly caring and helpful going above and beyond to make our trip memorable.

Very well organised holiday, great accommodation in inns, all very good. I definitely recommend Vacations to America.

Very well and efficiently organised.

Wonderful leaf colours. Fantastic scenery. "Real" USA. All the Inns and hotels were excellent as were the places we stayed. We went 1st to 22nd October 2019 and hit the Fall spot on. Our trip took us from Boston to Jamaica then Stowe in Vermont. Next was Jackson in New Hampshire then Kennebunkport in Maine followed by Chatham, Cape Cod. We then took train to New York and from there train to Niagara (train delayed by an hour 1/2 way because of software fault!) All excellent.

Easy to discuss with knowledgeable Nan who matched our needs perfectly. All went smoothly.

Sheraton Boston Hotel and Hampton Inn and Suites, Springfield provided a good start to our vacation with excellent service by all staff. In the Springfield, Mass. area a visit to The Porter Phelps-Huntington House Museum in Hadley is strongly recommended. Colonial Inn in Concord, Mass. was superb and an excellent location to end a very relaxing vacation with very courteous, friendly and helpful staff.

As usual Vacations to America arranged our vacation as we intended including rearranging the whole schedule after cancellation of flights by Virgin Atlantic. We have used Vacations to America for many years and have always received excellent service including ensuring suitability of bed heights and bathing facilities due to slight mobility problems.

It as very good accommodation and good areas. The only thing that wasn't great was the journey planner, we would have liked help with options for scenic roads to our destinations as sat navigation just took us on motorways and the signs in New England were not good.

Extremely helpful.