AITO: The Association of Independent Tour Operators
Vacations to America

Vacations to America Traveller Reviews

Reviews of Vacations to America

Overall Company Rating
97%
Excellent 54
Good 8
Average 0
Poor 0
Terrible 0
Reviews Submitted: 62
Reviews Accepted: 60
Reviews Rejected: 2
60 reviews
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USA Road Trip by The Road Trippers, 3 Dec 2024
Holiday Rating:

A wonderful road trip, again.!

We travelled throughout Florida including MIami, Fort Lauderdale,Naples,Key Largo and Key West. Fabulous scenery, accommodation and plenty of things to do and see in vibrant centres. No issues at all as usual when checking in to new lodgings. A truly memorable time.

We travelled throughout Florida including MIami, Fort Lauderdale,Naples,Key Largo and Key West. Fabulous scenery, accommodation and plenty of things to do and see in vibrant centres. No issues at all as usual when checking in to new lodgings. A truly memorable time.

Rating for tour operator:

We have used Vacations To America for a number of years and we would definitely not use any other tour operator. Faultless in all respects.

National Parks by Zippy, 9 Oct 2024
Holiday Rating:

Ultimate Mid West

Road trip starting in Denver. Visited Rapid City ( Mt Rushmore, Crazy Horse, Badlands. Moved on to Sheridan via Devils Monument and Deadwood before visiting Little Bighorn. Then moved on to Yellowstone. Brilliant scenery. Grant Village accommodation and particularly the restaurants were disappointing. Then moved on to The Grand Tetons and Jackson Hole. Very classy place. Saw Elk, Moose…… Great! Then moved on to Moab to see Arches NP, Canyonlands...

Road trip starting in Denver. Visited Rapid City ( Mt Rushmore, Crazy Horse, Badlands. Moved on to Sheridan via Devils Monument and Deadwood before visiting Little Bighorn. Then moved on to Yellowstone. Brilliant scenery. Grant Village accommodation and particularly the restaurants were disappointing. Then moved on to The Grand Tetons and Jackson Hole. Very classy place. Saw Elk, Moose…… Great! Then moved on to Moab to see Arches NP, Canyonlands. Superb! Then had short overnight stop at Glenwood Springs. Hotels were excellent mainly. (Best Western in Sheridan was a little tired but location was good). We travelled just over 3000 miles in 3weeks. Even a slightly worse for wear Chevy Malibu from Hertz survived the trip. ( I’ve only had cars from Hertz twice and on both occasions they’ve not been in pristine condition -this one had done 50k hard miles)

Rating for tour operator:

Excellent trip with enough time to see the sights. Hotels in the main were very good. Any changes to itinerary were accommodated. Flights were also good.

Florida Villa by Super-Sue, 30 Sep 2024
Holiday Rating:

Florida Villa

Only booked a villa with Vacations to America after being recommended, it saved a lot of stress wondering what we were going to get after seeing horror stories of people turning up to awful villas, but all the photos and video I received prior to our visit were spot on, apart from one twin room being turned into a double bedroom, which was soon over come by putting the two small children in the double bed. Our Villa on Emerald Island Resort ...

Only booked a villa with Vacations to America after being recommended, it saved a lot of stress wondering what we were going to get after seeing horror stories of people turning up to awful villas, but all the photos and video I received prior to our visit were spot on, apart from one twin room being turned into a double bedroom, which was soon over come by putting the two small children in the double bed. Our Villa on Emerald Island Resort was fantastic! Its an amazing resort so family orientated and very relaxing, It had everything we needed, it was very spacious for the 7 of us and we all enjoyed our stay there. I am already weighing up returning there in the next two years and will definitely book though Vacations to America again!

Rating for tour operator:

The whole team kept in contact throughout the run up to our vacation and all the codes were sent to us in time for us to travel.

Vacations to America responded to this review on 07 Oct 2024:

Thanks for your feedback Sue, we look forward to assisting with your travel plans in the future.

Vacations to America by Lou, 2 Jul 2024
Holiday Rating:

Great Florida holiday but had one issue with Disney ticket start date.

Fantastic family holiday to Florida. It was well organised except our 14 day Disney tickets were set to begin on the day we travelled. We didn’t arrive to our hotel until 9pm (1am uk time) so the first day of the 14 day Disney ticket was wasted. It’s a lot of money to lose! The first day of the theme park tickets should not have been set to travel day as with young children, we were never going to a park after a 10 hour flight. We were on an ...

Fantastic family holiday to Florida. It was well organised except our 14 day Disney tickets were set to begin on the day we travelled. We didn’t arrive to our hotel until 9pm (1am uk time) so the first day of the 14 day Disney ticket was wasted. It’s a lot of money to lose! The first day of the theme park tickets should not have been set to travel day as with young children, we were never going to a park after a 10 hour flight. We were on an 18 day holiday so this caused a problem and was disappointing.

Rating for tour operator:

Information was good. Only problem was the Disney 14 day park ticket start date mentioned previously.

Vacations to America responded to this review on 19 Aug 2024:


Vacations to America responded to this review on 19 Aug 2024:

Dear Mrs Solway
Thank you for taking the time to complete our survey on your return from Florida.
We apologise you felt your theme park passes had commenced too early. The 14-Day Magic Tickets included with your hotel package were in fact use-able for any 14 days over an 18 day period, so these were valid for the duration of your stay to be used for any 14 days. Thank you again for your feedback which we have taken on board and we are pleased to see that you had an excellent vacation overall!
Kind regards
The Team at Vacations to America

New England Fly Drive by Nigel, 12 Dec 2023
Holiday Rating:

Excellent. All elements worked perfectly. Where there was a technical hitch Vacations to America sorted immediately.

New England driving holiday from Shenandoah NP in Virginia to Arcadia NP in Maine, via Niagara Falls & across Pennsylvania, New York, Vermont, New Hampshire, Massachussets ending in Boston, including day trips to Newport Rhode Island & Cape Cod. I prepared the outline of the 3 week holiday and Vacations to America sorted the flights, Heathrow to Dulles, Logan to Heathrow, the car hire & the hotel accommodation to suit the itinery.

New England driving holiday from Shenandoah NP in Virginia to Arcadia NP in Maine, via Niagara Falls & across Pennsylvania, New York, Vermont, New Hampshire, Massachussets ending in Boston, including day trips to Newport Rhode Island & Cape Cod. I prepared the outline of the 3 week holiday and Vacations to America sorted the flights, Heathrow to Dulles, Logan to Heathrow, the car hire & the hotel accommodation to suit the itinery.

Rating for tour operator:

As above an itinery was prepared for them to quote & bulk out the itinery. A budget was given & the all inclusive quote was not exceeded. Basically all the costs were included in the quote & where they could not include the cost, these were known about & detailed (e.g. car hire drop off 1 way charge)

Deep South Fly Drive by Naskhville, Memphis & New Orleans, 14 Nov 2023
Holiday Rating:

Fabulous, excedded our expectations!

A fried recommended Vacations to America to help plan and book our bespoke holiday to Nashville, Memphis & New Orleans, along with a seven night trip down the Mississippi on the American Queen. It was a trip of a lifetime from which we return with so many wonderful memories of the music cities, that fabulous paddle steamer, the Grand OleOprey, Graceland, the French Quarter....the list is endless.

A fried recommended Vacations to America to help plan and book our bespoke holiday to Nashville, Memphis & New Orleans, along with a seven night trip down the Mississippi on the American Queen. It was a trip of a lifetime from which we return with so many wonderful memories of the music cities, that fabulous paddle steamer, the Grand OleOprey, Graceland, the French Quarter....the list is endless.

Rating for tour operator:

Thoroughly professional, knowledgeable with an inside knowledge of the cities to ensuire the best located hotels. Planning and attention to detail was meticulous, communications outstanding and all in all, we coule not have asked for more

New England Fly Drive by Chisholm, 13 Nov 2023
Holiday Rating:

Wonderful Trip and Excellent Service

Our holiday for my husband, older daughter and myself was a road trip round the New England states. We knew where we wanted to go and the travel company made the arrangements. We flew from Scotland to Boston, spent time in Boston, collected a hire car and stayed for 3 nights in Maine, New Hampshire and Vermont.

Our holiday for my husband, older daughter and myself was a road trip round the New England states. We knew where we wanted to go and the travel company made the arrangements. We flew from Scotland to Boston, spent time in Boston, collected a hire car and stayed for 3 nights in Maine, New Hampshire and Vermont.

Rating for tour operator:

We had made a similar trip to New England using Vacations to America before so we were happy to use them again. Kerry Sheppard who planned and arranged our vacation was superb and understood exactly what we wanted. She was happy to make suggestions and to work with us to customise our trip. We booked quite late for the Fall which is always a popular time and prices inflated but she was able to keep to our budget by ‘shopping around’ We were kept updated during the process and the maps, directions and information booklet was excellent. Very happy with the service from Vacations to America and would happily recommend the company.

New England Fly Drive by Clarkie’s Road Trip , 26 Oct 2023
Holiday Rating:

🍁New England Fall Road Trip 🍁

We had a fabulous 5week trip and used Vactions to America to book our accommodation and plan a route for us to fullfill our wishes. We loved NewEngland in the Fall 🍁

We had a fabulous 5week trip and used Vactions to America to book our accommodation and plan a route for us to fullfill our wishes. We loved NewEngland in the Fall 🍁

Rating for tour operator:

From the start they listened to what we were looking for on our 5 week trip and provide an amazing tailor made booklet for us to take with us, listing all our hotels and Inn’s booked along with things to do in each city and small towns, this was on unexpected gem. Everything went very smoothly on arrival at our13 accommodations and even during our trip when unexpected changes needed to be made Julia (the agent with VA ) spoke to the accommodation and Kerry emailed to keep us up to speed. Out of the13 accommodations 11 were equal to or better than expected, however 2 did not offer the services expected by this we mean unavailable pool/restaurant/bar. We understand that this is difficult to get of ahead of but some kind of feedback facility mid trip would have be beneficial.

New England Fly Drive by Jane, 12 Oct 2023
Holiday Rating:

Great time in New England

We spent 19 nights in New England, staying in 7 different Inns/Hotels. We had a hire car and drove over 2000 miles and went through 6 New England states, starting and finishing in Boston.

We spent 19 nights in New England, staying in 7 different Inns/Hotels. We had a hire car and drove over 2000 miles and went through 6 New England states, starting and finishing in Boston.

Rating for tour operator:

Great service

Florida Villa by Badger, 29 Sep 2023
Holiday Rating:

Enjoyable, but with some issues

Flight out with Virgin, premium economy class, fell short. They had run out of meals described on the given menu, on all courses. Very poor, even though the premium section was half empty. Customers have to check in 24 hours prior to departure, so numbers must be known. We were even delayed on the plane for 90 minutes prior to take off because of refuelling issues, surely that time could have been put to use for the lack of meals. Felt sorry ...

Flight out with Virgin, premium economy class, fell short. They had run out of meals described on the given menu, on all courses. Very poor, even though the premium section was half empty. Customers have to check in 24 hours prior to departure, so numbers must be known. We were even delayed on the plane for 90 minutes prior to take off because of refuelling issues, surely that time could have been put to use for the lack of meals. Felt sorry for the cabin crew who were trying their best to impart this information to the passengers. Car hire with Hertz was exceptionally good. Collecting and returning vehicle was dealt with efficiently and courteously., one of our best experiences with a car hire firm. On reaching the villa, we were very shocked to find extreme damage to storm shutters which were in a complete mess, with slats ripped. This obviously impacted on the view. Unfortunately it had only been discovered by the rental company that morning, which caused last minute concerns. They had notified our tour operator, who had attempted to email us. This email wasn’t received until we were at the villa and logged on their WiFi. The rental company did all they could to rectify the issue and staff were helpful with offering alternative accommodation. Do have a problem with rental companies not keeping the tour operators up to date with the accommodation. We were expecting the pool to be screened, however that had been damaged and taken down quite a while ago. No instructions for any appliances were found. This was mentioned but was ignored.

Rating for tour operator:

Wonderful, as usual. They go the extra distance in being helpful. Always enjoy booking with them and talking with the staff.