AITO: The Association of Independent Tour Operators
Tangney Tours

Tangney Tours Traveller Reviews

Reviews of Tangney Tours

Overall Company Rating
94%
Excellent 691
Good 141
Average 40
Poor 12
Terrible 5
Reviews Submitted: 889
Reviews Accepted: 881
Reviews Rejected: 8
881 reviews
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Tangney Tours by Ledgie, 13 Jun 2023
Holiday Rating:

Spiritual

Time spent in the presence of beautiful people. We laughed, we cried, we sang and we prayed! A wonderful pilgrimage!

Time spent in the presence of beautiful people. We laughed, we cried, we sang and we prayed! A wonderful pilgrimage!

Rating for tour operator:

Tangney Tours we’re excellent, everything was organised and went smoothly.

Tangney Tours by Theo, 13 Jun 2023
Holiday Rating:

Peaceful and enjoyable

It was a pilgrimage,so we had to do a lot of walking. Overall it was peaceful.

It was a pilgrimage,so we had to do a lot of walking. Overall it was peaceful.

Rating for tour operator:

The two of them were helpfull and informative

Tangney Tours by Pilgrim, 13 Jun 2023
Holiday Rating:

A brilliant pilgrimage to the Holy Land.

Much of the pilgrimage was actually planned by the Priest in charge and his assistants. They specified the locations and the hotels. However, the local tour operator who provided the guide and drivers was excellent. The guide was really superb, and the driver who accompanied us also was extremely good.

Much of the pilgrimage was actually planned by the Priest in charge and his assistants. They specified the locations and the hotels. However, the local tour operator who provided the guide and drivers was excellent. The guide was really superb, and the driver who accompanied us also was extremely good.

Rating for tour operator:

The one sour point (not for me personally) was caused by the fact that unavoidable illness meant that three members of our group joined late, and so did not catch the BA flight from London to Tel Aviv. Their return tickets were therefore cancelled, and they not only had the expense of making their own way to join us, but also had to make their own arrangements to return. This is in spite of having told Tangney Tours in advance that this would be the case. It is not certain what, if any refund will be given. This is sharp practice, and indefensible.

Tangney Tours responded to this review on 13 Jun 2023:

Thank you for your response. The passengers in question had checked in for their flights, and then simply advised us they were not travelling, but they would like their return flights held for them. Unfortunately as they had checked in, British Airways has a policy that if a passenger does not take the outbound flight, the return is automatically cancelled. There is nothing that can be done about this. This was advised to the passengers. We are sorry that this happened, however it was beyond our control! We would advise the passengers contact us for further assistance and suggest they make a claim on their travel insurance.

Tangney Tours by Wini, 13 Jun 2023
Holiday Rating:

Ok

Poor distribution of daily information. Other hotels had a system to inform pilgrims about updates and meeting points which I did not receive, making it stressful.

Poor distribution of daily information. Other hotels had a system to inform pilgrims about updates and meeting points which I did not receive, making it stressful.

Rating for tour operator:

Word of mouth only to know of certain facts. They relied on previous experiences to maintain knowledge of daily events. Many from other hotels in the Tangney group were given personal information from a representative of tangney. Tours. I was in a hotel with little known details and a form apparently in the foyer by a lift! For updates.

Tangney Tours responded to this review on 13 Jun 2023:

Thank you for your feedback, we visited your hotel each day to advise what the planning was for the following day. This was also in your handbook. thank you.

Tangney Tours by Shan, 13 Jun 2023
Holiday Rating:

Everything I could of hoped

This was my first trip to Lourdes and I had the best time! I went with Mac’s group and they were so accommodating!! I felt like it was a big family that I was definitely apart of!

This was my first trip to Lourdes and I had the best time! I went with Mac’s group and they were so accommodating!! I felt like it was a big family that I was definitely apart of!

Rating for tour operator:

Tagney was great. I stayed at beau site and they were there and very helpful

Tangney Tours by Sthomas, 13 Jun 2023
Holiday Rating:

Enjoyed

Good

Good

Rating for tour operator:

Excellent

Tangney Tours by Charles., 13 Jun 2023
Holiday Rating:

Holy Land Pilgrimage for 30 people.

10 days in Israel visiting most of the important religious sites plus a day in Acre and Caesarea. We had 5 days based in Tiberias and 5 days in Jerusalem.

10 days in Israel visiting most of the important religious sites plus a day in Acre and Caesarea. We had 5 days based in Tiberias and 5 days in Jerusalem.

Rating for tour operator:

Apart from the morning of outward travel when the representative of Tangney Tours at Heathrow disappeared and could not be found, all went well. The guide we had in Israel was excellent and the bus was very comfortable. The hotels in Tiberias and Jerusalem were both comfortable and well located.

Tangney Tours by Rev. Dwayne, 13 Jun 2023
Holiday Rating:

Pilgrimage to Lourdes

It was a week pilgrimage to Lourdes with Birmingham archdiocese.

It was a week pilgrimage to Lourdes with Birmingham archdiocese.

Rating for tour operator:

Alice was very helpful and friendly to all the pilgrims

Tangney Tours by Momma linn, 13 Jun 2023
Holiday Rating:

Lourdes

Guide Graham was extremely knowledgeable of the area dates and events. Graham was a very pleasant gentleman, polite and courteous at all times, which helped to make our experience of Lewis. All the better.

Guide Graham was extremely knowledgeable of the area dates and events. Graham was a very pleasant gentleman, polite and courteous at all times, which helped to make our experience of Lewis. All the better.

Rating for tour operator:

Tangney Tours was excellent. They kept us well informed from start to finish. I would most definitely recommend this company.

Tangney Tours by Liv, 13 Jun 2023
Holiday Rating:

Beautiful Pilgrimage

We had such a lovely time in Lourdes, not only with learners from the school where I work but also members of my family. This is the first time coming back to Lourdes since Covid and it was just brilliant!

We had such a lovely time in Lourdes, not only with learners from the school where I work but also members of my family. This is the first time coming back to Lourdes since Covid and it was just brilliant!

Rating for tour operator:

Very good service, answered all questions and was on hand to help wherever they were needed