Ffestiniog Travel Traveller Reviews

Our holiday was by air to Luzern. Apart from the inevitable flight delays, travel was as planned. The Hotel Monopol suited us very well. It is very central, next door to rail, bus and boat services. We had a large room with plenty of storage space for our belongings. The room was well presented and included a settee, two chairs and a table as well as the bed. The bathroom was a good size with two washbasins, and a bath with shower over. Ffestiniog Travel arranged Swiss Passes for us, which gave free travel on almost all public transport and admission to many museums. We had some enjoyable days out, including to Pilatus and the Rigi. Luzern is a good centre for many attractions, and has a wide range of restaurants for evening meals.

We sent our initial enquiry to Ffestiniog Travel and they responded with a quotation within 24 hours. This suited us so we booked straightaway, which was promptly acknowledged. The travel documents came 10 days before the holiday, and were all in order. They had already booked to aircraft seats for us, which meant all we had to do was check in online. The hotel was expecting us and, although this was not arranged by Ffestiniog Travel, our bags which were sent in advance were waiting for us at the hotel. It all worked very well - the holiday "did what it said on the tin"!

We went by train from London via Paris to Chur Zermatt Interlaken and Luzern and return to London

Clear excellent knowledge and experience in arranging this sort of trip

We used Ffestiniog Travel to book trains and hotel rooms for an independent journey via London, Amsterdam, Austria, Italy, Switzerland and France.

Kate was very helpful in suggesting the best routes, and selecting good seats for us too. The hotels suggested were all within an easy walk of the train stations, comfortable and within budget. The package of information that arrived with the tickets was excellent, with useful hints on everything to make the journeys stress-free. Highly recommended for taking the hassle out of booking a multi-leg journey.

we just wanted train tickets and hotels before and after a boat bike holiday from Bruges to Amsterdam

Clearly understood what we were looking for and provided good service

ffestiniog arranged the flights, rail links and hotel for us. The hotel was of good quality and well placed in the city. Ffestiniog also arranged some of the excursions which again worked very well.

Ffestiniog always respond promptly to requests and provide an excellent service.

Visiting the places I wanted to go to (Berlin, Wittenberg, Leipzig, Weimar, Erfurt, Eisenach and Bonn) on a 10-day interrail pass

Efficient, well-prepared rail travel arrangements and appropriate hotel bookings all smoothly arranged.

Stays in the major coastal cities using local transport to get around. Plenty of free time to explore personal interests in visiting the tourist sights available.

Efficient administration, good tour leaders and can adapt tours to accomodate individual preferences.

Everything ran like clockwork and we definitely will be returning! Plenty of time allowed between train connections so there was never any concern. And negotiating the RER in Paris was easy (bragging!!) The hotel was excellent, both in position for excursions and in quality.

Booked unescorted tour with Ffestiniog Travel and from the first point of contact everything was easy. Good explanations over a transport question, and full and comprehensive details sent two weeks before the holiday departure, so plenty of time to digest the details.

The tour used local trains to travel the northern coast of Spain. The hotels were excellent and the cities fascinating. The trains were often very infrequent and very slow, but they enabled journeys through impressive mountain and coastal scenery.

Ffestiniog Travel successfully organised a tour that was challenging in terms of frequent onward travel and infrequent trains. Good documentation was provided and an accompanying coach carried luggage and was available as back-up if trains were cancelled.

A rail holiday with a planned itinerary, that became a 'rail replacement bus" holiday that was less organised.

They are polite and responsive. Lack the quality of organisations that charge similar levels for tours.