AITO: The Association of Independent Tour Operators
Ffestiniog Travel

Ffestiniog Travel Traveller Reviews

Reviews of Ffestiniog Travel

Overall Company Rating
97%
Excellent 425
Good 51
Average 11
Poor 2
Terrible 0
Reviews Submitted: 489
Reviews Accepted: 489
Reviews Rejected: 0
489 reviews
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The Very Best of New Zealand by Mike, 28 Mar 2025
Holiday Rating:

Very Best of New Zealand

A well organised tour which ticked all the boxes for me with regard to places to see in New Zealand. We were made very welcome at all the heritage rail sites we visited, although I'm not a true rail enthusiast I found all the visits very enjoyable and interesting. One or two minor hitches during the tour were dealt with at the time by our tour group leader.

A well organised tour which ticked all the boxes for me with regard to places to see in New Zealand. We were made very welcome at all the heritage rail sites we visited, although I'm not a true rail enthusiast I found all the visits very enjoyable and interesting. One or two minor hitches during the tour were dealt with at the time by our tour group leader.

Rating for tour operator:

My first experience of using Ffestiniog Travel, I was very impressed at the level of organisation for a such a long tour.

Ffestiniog Travel by Waggy, 26 Mar 2025
Holiday Rating:

Northern lights

Escorted tour, very good.

Escorted tour, very good.

Rating for tour operator:

Ffestiniog travel,

The Very Best of New Zealand by steam trains forever, 26 Mar 2025
Holiday Rating:

new zealand railway travel

From Christchurch to Auckland and all in between, the journey by rail and coach was satisfying. There were several items that needed to be fixed, but the group managed to get through them. Hotels were very good and large, but I could NOT recommend Rydges Hotel in Auckland. All the preserved railways we visited went out of their way to entertain us and provided an excellent atmosphere.

From Christchurch to Auckland and all in between, the journey by rail and coach was satisfying. There were several items that needed to be fixed, but the group managed to get through them. Hotels were very good and large, but I could NOT recommend Rydges Hotel in Auckland. All the preserved railways we visited went out of their way to entertain us and provided an excellent atmosphere.

Rating for tour operator:

Ffestiniog Travel did a great job, but the company they rely on in New Zealand, could be much better in its accuracy for bookings.

The Very Best of New Zealand by Mr R C 25, 23 Mar 2025
Holiday Rating:

The Very Best of New Zealand

See previous feedback form

See previous feedback form

Rating for tour operator:

Very efficient and met our expectations

The Very Best of New Zealand by Phil, 21 Mar 2025
Holiday Rating:

Very Best of New Zealand

Very well organised holiday

Very well organised holiday

Rating for tour operator:

Everything went to plan

The Very Best of New Zealand by DaveP, 19 Mar 2025
Holiday Rating:

Comprehensive tour covering all the main highlights of New Zealand

A very well organised tour. High quality hotels. A low-key but effective guide.

A very well organised tour. High quality hotels. A low-key but effective guide.

Rating for tour operator:

A well-run and experienced operator.

Snow on the Alps by TerryL, 4 Mar 2025
Holiday Rating:

A wonderful and memorable way to enjoy the week of my 75th birthday!

"Snow on the Alps" was a 10-day rail-based holiday startgin at London St Pancras, with overnight stays in Cologne, several days each in Chur and Lucenre, and including trips on the Bernina Express and Glacier Express. It was extyremely well organised and the tour leader was excellent.

"Snow on the Alps" was a 10-day rail-based holiday startgin at London St Pancras, with overnight stays in Cologne, several days each in Chur and Lucenre, and including trips on the Bernina Express and Glacier Express. It was extyremely well organised and the tour leader was excellent.

Rating for tour operator:

What I like about Ffestiniog travel is that they combine three things: 1. great efficiency in admin. 2. considerable flexilibyt for each indididual traveller, partly because they give everyone a rail pass - in this case a first class pass valid throughout Switzerland. 3. they have very friendly and knowledgeable tour leaders

Northern Lights by PatP, 1 Mar 2025
Holiday Rating:

Great opportunity to explore Norway and to see the Northern Lights

We had a good group leader, and had the opportunity of exploring Norway by train, ship and coach. Good excursions added value.

We had a good group leader, and had the opportunity of exploring Norway by train, ship and coach. Good excursions added value.

Rating for tour operator:

Good pre-holiday admin, good holiday briefing documents, and well planned admin arrangements.

Snow on the Alps by Trainman, 25 Feb 2025
Holiday Rating:

Snow on the Alps

10 day escorted railway based holiday in Switzerland. Brilliant experience led by an experienced, knowledgeable and supportive escort who went out of his way to ensure we had a fulfilling experience.

10 day escorted railway based holiday in Switzerland. Brilliant experience led by an experienced, knowledgeable and supportive escort who went out of his way to ensure we had a fulfilling experience.

Rating for tour operator:

Tour arrangements were faultless

Snow on the Alps by Nice cup of tea and a slice of cake , 24 Feb 2025
Holiday Rating:

Snow on the Alps 2025

We had a fantastic time during the Snow on the Alps tour, every aspect of the trip from London St. Pancras via Cologne to Chur and then Lucerne was well planned and organised. The highlight of the trip for us was the Bernina Express - near perfect conditions for such a beautiful journey with its bridges, spirals and fresh, crisp snow. David, our tour leader, was very friendly and knowledgeable, his interest in the Swiss railways and region ...

We had a fantastic time during the Snow on the Alps tour, every aspect of the trip from London St. Pancras via Cologne to Chur and then Lucerne was well planned and organised. The highlight of the trip for us was the Bernina Express - near perfect conditions for such a beautiful journey with its bridges, spirals and fresh, crisp snow. David, our tour leader, was very friendly and knowledgeable, his interest in the Swiss railways and region was clear to see and we definitely enjoyed and appreciated his enthusiasm. Throughout the tour David made suggestions and recommendations as to things to do and see, really helping us make the most of our rail tour.

Rating for tour operator:

The tour organised by Ffestiniog Travel surpassed our expectations, every aspect of the tour was well planned and organised, with excellent communication from Awel; from the initial enquiry, subsequent booking, receiving the itinerary documents and the holiday itself. We will definitely be recommending Ffestiniog Travel to our friends and family and hope to book another trip soon.