AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 768
Good 34
Average 2
Poor 3
Terrible 0
Reviews Submitted: 807
Reviews Accepted: 806
Reviews Rejected: 1
806 reviews
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Experience Travel Group by Big A, 14 Oct 2014
Holiday Rating:

Sri Lanka the superb

We have just returned from a wonderful holiday in Sri Lanka arranged by and through Experience travel. It was impeccably organised,matching our requirements and expectations and wonderfully guided by our local driver/guide. The recommended hotels came up to scratch in all respects and the entire experience demonstrated Experience's savoir faire (to avoid a third use of experience in nearly as many words!)

We have just returned from a wonderful holiday in Sri Lanka arranged by and through Experience travel. It was impeccably organised,matching our requirements and expectations and wonderfully guided by our local driver/guide. The recommended hotels came up to scratch in all respects and the entire experience demonstrated Experience's savoir faire (to avoid a third use of experience in nearly as many words!)

Rating for tour operator:

Experience Travel - well organised, knowledgeable, friendly informal and well supported on the ground in country - quality in action

Experience Travel Group responded to this review on 14 Oct 2014:

Dear Alan,
Great to hear you enjoyed your holiday with us again and we look forward to seeing you again at one of our events!
Regards,
Sam
P.S. You can never use the word 'experience' to much...

Experience Travel Group by yeah yeah yeah, 24 Sep 2014
Holiday Rating:

Exellent/Amazing

We had our thoughts on what we wanted to do and it exceeded our expections thankyou for a truly magnifcent holiday.

We had our thoughts on what we wanted to do and it exceeded our expections thankyou for a truly magnifcent holiday.

Rating for tour operator:

Provided us with everything we wanted and more.

Experience Travel Group responded to this review on 24 Sep 2014:

Hi Steven,
Thank you for taking the time to post this and we're delighted you had such a good time.
Regards,
The Experience Travel Group Team.

Experience Travel Group by Oliverw3000, 23 Sep 2014
Holiday Rating:

A Great Experience of Sri Lanka

Together with Experience travel we put together a very varied itinerary to tour some of the less visited areas of Sri Lanka. It was a great success all round.

Together with Experience travel we put together a very varied itinerary to tour some of the less visited areas of Sri Lanka. It was a great success all round.

Rating for tour operator:

Experience Travel were very knowledgeable about Sri Lanka and the individual hotels we chose

Experience Travel Group responded to this review on 23 Sep 2014:

Thanks very much Oliver - great to hear! Please do tell others about us!

Experience Travel Group by Sheepdog, 20 Sep 2014
Holiday Rating:

Family holiday to Sri Lanka

We are a family of 6 (4 teenagers) and spent two weeks in Sri Lanka touring some of the cultural sites and wildlife parks north of Colombo, then travelling south through Kandy and the tea country and then spent a final few days on a beach near Galle. We had a full time driver and stayed in mainly family run high quality boutique hotels.

We are a family of 6 (4 teenagers) and spent two weeks in Sri Lanka touring some of the cultural sites and wildlife parks north of Colombo, then travelling south through Kandy and the tea country and then spent a final few days on a beach near Galle. We had a full time driver and stayed in mainly family run high quality boutique hotels.

Rating for tour operator:

The agent at Experience Travel, Nick Clarke, clearly knew Sri Lanka very well. He understood the dynamics of our family and the needs of teenagers and designed an excellent itinerary for us that mixed plenty of interesting activity, relaxation with not too much driving. we had to make a number of changes to the holiday die to family circumstances and Nick was very efficient and calm in reorganising everything.

Experience Travel Group responded to this review on 22 Sep 2014:

Hi Philip,

Thank you so much for taking the time to post this review and we're really pleased you had such a successful family holiday.

Regards,

Sam

Experience Travel Group by Pete, 11 Sep 2014
Holiday Rating:

Excellent Holiday

We had a fantastic holiday in Sri Lanka with Experience Travel and their local partner. We were looked after the whole way (and a big thanks to the driver, Capilla)and the itinerary arranged by Experience Travel was perfect. Only on one occasion did we have a misunderstanding with one of the hotels about what was included and Experience Travel sorted it out and stood the difference in cost. Not a single bad comment. Thank you Experience Travel...

We had a fantastic holiday in Sri Lanka with Experience Travel and their local partner. We were looked after the whole way (and a big thanks to the driver, Capilla)and the itinerary arranged by Experience Travel was perfect. Only on one occasion did we have a misunderstanding with one of the hotels about what was included and Experience Travel sorted it out and stood the difference in cost. Not a single bad comment. Thank you Experience Travel.

Rating for tour operator:

We had a fantastic holiday in Sri Lanka with Experience Travel and their local partner. We were looked after the whole way (and a big thanks to the driver, Capilla)and the itinerary arranged by Experience Travel was perfect. Only on one occasion did we have a misunderstanding with one of the hotels about what was included and Experience Travel sorted it out and stood the difference in cost. Not a single bad comment. Thank you Experience Travel.

Experience Travel Group responded to this review on 17 Sep 2014:

Hi Peter,
Thank you so much for taking the time to post this review. We'[re really pleased you had such a good holiday and experience.
Many thanks,
Sam

Experience Travel Group by Darren Coop, 7 Sep 2014
Holiday Rating:

Amazing two week family tour of Vietnam

We spent an amazing two weeks touring Vietnam this summer with our two children. Starting in Hanoi and covering Halong Bay, Mai Chau, Hoi An and finishing in Saigon. We had a wonderful diversity of experiences from cruising and exploring Halong Bay, visiting and meeting many different tribes and villages in Mai Chau, relaxing by the beach in Hoi An and loving the busy cities of Hanoi and Saigon. Our guides were all fantastic and very knowle...

We spent an amazing two weeks touring Vietnam this summer with our two children. Starting in Hanoi and covering Halong Bay, Mai Chau, Hoi An and finishing in Saigon. We had a wonderful diversity of experiences from cruising and exploring Halong Bay, visiting and meeting many different tribes and villages in Mai Chau, relaxing by the beach in Hoi An and loving the busy cities of Hanoi and Saigon. Our guides were all fantastic and very knowledgeable, accomodation and food were all excellent and the activities allowed a mix of relaxation, experiencing local cultures and understanding the history of Vietnam. The chidrens holiday favourite was the vespa tour of Saigon. One of our best ever holidays - we would definately recommend experience travel

Rating for tour operator:

This is the second time we have used experience travel to arrange our holiday - we have visited Sri Lanka and Vietnam Our travel consultant Nick really listens to what we want and like to do and builds a holiday to suit us and both of our children. He has always been happy to make amendments and change the itinerary to build our perfect holiday When we arrived on both holidays everything has run smoothly, we have always been very well looked after and there have never been any problems. It has really made it a relaxed and enjoyable tour having everything arranged in advance. The guides we have had in both Sri Lanka and Vietnam have all been excellent and really made a difference to our holidays

Experience Travel Group responded to this review on 07 Sep 2014:

Hi Darren,
So great to hear. Thank you for taking the time to write such a fantastic review and also entrusting us with a second family holiday. Hope you make it a third one day!

All the best,

Sam

Experience Travel Group by JMC33, 21 Aug 2014
Holiday Rating:

Trip to Cambodia, Vietnam and Thailand.

Travelled round Cambodia and Vietnam ending with 4 days on a beach in Thailand.

Travelled round Cambodia and Vietnam ending with 4 days on a beach in Thailand.

Rating for tour operator:

They were very good in organising the holiday and whilst we were away they were very responsive and helpful in dealing with several issues we had.

Experience Travel Group responded to this review on 21 Aug 2014:

Thanks Julia. I know that delayed bags to the start of a holiday is not ideal, and was glad that all worked out at the beach in the end, and that you had a great holiday!

Experience Travel Group by Mrs K L 14, 21 Aug 2014
Holiday Rating:

Amazing Borneo family adventure

We had a wonderful 10 days exploring Borneo: Gaya Island, Mulu and the Kinabatangan River. Each place was beautiful in its own unique way and was made special by the people who drove and guided us.

We had a wonderful 10 days exploring Borneo: Gaya Island, Mulu and the Kinabatangan River. Each place was beautiful in its own unique way and was made special by the people who drove and guided us.

Rating for tour operator:

Experience Travel Group are knowledgable and helpful. Our agent planned a 10 day itinerary for a group of 9 with 3 destinations flawlessly. Our holiday was a great adventure and we were well looked after every step of the way by the tour company in Borneo. Wold highly recommend!

Experience Travel Group responded to this review on 21 Aug 2014:

Thanks so much for your feedback Kay. So happy to hear you had such a great time in Borneo and it was a pleasure to put the trip together for you! Hope to send you on another adventure soon. Matt

Sri Lankan Family Adventure by Riley, 18 Aug 2014
Holiday Rating:

A fascinating trip

We had a great time, the itinerary worked out very well and we had the services of an excellent guide. Kelburne Estates. Polonawarra and Sigirya were the highlights of the trip.

We had a great time, the itinerary worked out very well and we had the services of an excellent guide. Kelburne Estates. Polonawarra and Sigirya were the highlights of the trip.

Rating for tour operator:

Experience Travel were very professional and helpful and their organisation on the ground was excellent.

Experience Travel Group responded to this review on 18 Aug 2014:

Thank you for your kind words Stuart, i am very glad that you enjoyed your holiday.

i hope to speak to you again soon so we can plan your next family adventure!

Thanks

Nick

Experience Travel Group by JC, 17 Aug 2014
Holiday Rating:

A variety of great expereinces, all superbly planned and expertly supported

Superbly planned and supported, with luxuary and value where expected.

Superbly planned and supported, with luxuary and value where expected.

Rating for tour operator:

Knowledgable and helpful travel consultant

Experience Travel Group responded to this review on 18 Aug 2014:

Hi Jonathan,

I am so glad you enjoyed your trip! Thank you for the great feedback,we really appreciate it.

Becky