AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 815
Good 36
Average 3
Poor 3
Terrible 0
Reviews Submitted: 857
Reviews Accepted: 856
Reviews Rejected: 1
856 reviews
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Luxury With A Touch of Adventure by Charleyboy, 24 Jan 2025
Holiday Rating:

Sri Lanka Experince

A wonderful mix of the cultural triangle, tea plantations and coast.

A wonderful mix of the cultural triangle, tea plantations and coast.

Rating for tour operator:

Very efficient and spot on with their suggested itinerary. Helpful documents and appreciated the use of the Vamoos app.

Experience Travel Group responded to this review on 27 Jan 2025:

Thank you so much for your kind feedback Charles! We are so glad you had a wonderful time in Sri Lanka with us.

Experience Travel Group by Michelle, 22 Jan 2025
Holiday Rating:

Oman Winter Sun Adventure

10 day trip to Oman mountains, desert, seaside and city of Muscat.

10 day trip to Oman mountains, desert, seaside and city of Muscat.

Rating for tour operator:

ETG was first rate at planning our holiday to ensure it met our requirements. The on-the-ground team were superb - very knowledgeable, friendly and great service. The country was amazing and we'll definitely visit again. ETG opened our eyes to this country which we hadn't considered visiting before. Perfect trip.

Experience Travel Group responded to this review on 30 Jan 2025:

Hey Michelle

What a lovely thing to say - thank you! It sounds like you had the perfect break away with an idyllic mix of exploration and and relaxation. Leaving more to explore the next time you visit!

We can't wait to help again when the time comes

For Holly & Team ETG

Experience Travel Group by Miss C R 25, 21 Jan 2025
Holiday Rating:

Taste of South East Asia

Great to learn so much more about the history of the region by visiting museums and speaking to local people. Seeing how the landscape is changing as new roads are being built. Meeting locals and eating as locals do, street food, was great.

Great to learn so much more about the history of the region by visiting museums and speaking to local people. Seeing how the landscape is changing as new roads are being built. Meeting locals and eating as locals do, street food, was great.

Rating for tour operator:

Listened to what we wanted to achieve and came back with some great options.

Experience Travel Group responded to this review on 23 Jan 2025:

It sounds like you had a great time, I'm so pleased to hear it!

Experience Travel Group responded to this review on 23 Jan 2025:

I had a lot of fun working on this trip with you, so thank you for this lovely feedback.

Experience Travel Group by Lou W, 14 Jan 2025
Holiday Rating:

Family holiday to Thailand

We had a great trip to Thailand which was perfect for an active family including multiple young adults.

We had a great trip to Thailand which was perfect for an active family including multiple young adults.

Rating for tour operator:

ETG (Ella) were great. She understood the brief and coped well with all the comings and goings in the itinerary. With a couple of minor exceptions, the hotels and activities were perfect.

Experience Travel Group responded to this review on 15 Jan 2025:

I'm so pleased you had such a great time!

Experience Travel Group responded to this review on 15 Jan 2025:

Thanks so much for your lovely feedback. I can't wait to see where you look at travelling next!

Essential Laos by Julian A, 11 Jan 2025
Holiday Rating:

Overland Lao and Csmbodia

Excellent multi centre, multiactivity trip to 5 destinations in Lao and Cambodia

Excellent multi centre, multiactivity trip to 5 destinations in Lao and Cambodia

Rating for tour operator:

Efficient and prompt booking. Made good suggestions and responded quickly to requested changes

Experience Travel Group responded to this review on 13 Jan 2025:

Thanks for your feedback, Julian! We're glad you had a great trip to Laos & Cambodia, and looking forward to hopefully organising more trips for you both in the future. Chione & The ETG Team

Experience Travel Group by The High Notes, 9 Jan 2025
Holiday Rating:

Family fun in Thailand

A snapshot of Thailand in 2 weeks. The bustle of Bangkok, the serenity of Sukhothai, the charm of Chang Mai, and the beauty of the beach. Bikes, Kayaks, Elephants, Street food, and sand. Who could want more?

A snapshot of Thailand in 2 weeks. The bustle of Bangkok, the serenity of Sukhothai, the charm of Chang Mai, and the beauty of the beach. Bikes, Kayaks, Elephants, Street food, and sand. Who could want more?

Rating for tour operator:

Experience Travel Group organised a wonderful itinerary to give our family a taste of everything Thailand has to offer. Kind, courteous and generous. Their local guides were wonderful and always ready to help with requests outside our itinerary.

Experience Travel Group responded to this review on 23 Jan 2025:

I am so glad you had such a good time!

Experience Travel Group responded to this review on 23 Jan 2025:

This is lovely feedback, thank you! I will be sure to pass it on to your guides as well.

Essential Cambodia by Ballboy, 7 Jan 2025
Holiday Rating:

Cambodian dream

Travelling with two children under 10, spending time at the temples and then on the beach.

Travelling with two children under 10, spending time at the temples and then on the beach.

Rating for tour operator:

Experience Travel really listen to what you want as a family and do their very best to organise an itinerary that works. This is the second holiday we have booked with them and each one was great.

Experience Travel Group responded to this review on 30 Jan 2025:

Hi Hayley

It was such a pleasure arranging your second family holiday in Asia, and I am delighted that you had such lovely experience once again - this time in Cambodia. What lovely memories you will all share!

Hoping we can help you with more magical holidays again in the future!

From Holly & Team ETG

A Different Side of Rajasthan by Catsylala, 6 Jan 2025
Holiday Rating:

A bespoke adventure that delivered on every interest of our family.

A family adventure through Rajasthan focussing on people and the planet. A bespoke itinerary brought us into close contact with the hospitable people of India away from the overly trodden traveller routes.

A family adventure through Rajasthan focussing on people and the planet. A bespoke itinerary brought us into close contact with the hospitable people of India away from the overly trodden traveller routes.

Rating for tour operator:

We travelled with Experience Travel Group (Sara Wells). Sara took the time to understand the interests of each family member and helped to put together a unique itinerary that really reflected that.

Experience Travel Group responded to this review on 06 Jan 2025:

Thank you for your feedback Cat, I am delighted that all the family enjoyed India and its people!
Best wishes
Sara and Team ETG

Experience Travel Group by NH, 14 Dec 2024
Holiday Rating:

Luxury and Adventure in Cambodia & Vietnam

An amazing month touring Cambodia & Vietnam covering the major cities and attractions - done in style!

An amazing month touring Cambodia & Vietnam covering the major cities and attractions - done in style!

Rating for tour operator:

A really well researched itinerary that was tailored to our specific requirements that did include planes, trains and automobiles (plus a boat!)

Experience Travel Group responded to this review on 16 Dec 2024:

Thanks so much for the super review Neil! It was so lovely to hear that you had such a fun time, especially as you had so many great reasosn to celebrate whilst out there!
Looking forward to helping with India in 2027...

From Holly & Team ETG

Classic Family Sri Lanka by Satisfied customer, 11 Dec 2024
Holiday Rating:

Sri Lanka - Paradise Found!

We booked a 2 week trip to Sri Lanka with ETG who were so incredibly efficient and helpful every step of the way. The country is absolutely beautiful! We went on safari in Udawalawae and saw so many elephants; truly a wonderful experience! The local agent, guides and all the drivers couldn’t have been more accommodating. We stayed in fabulous hotels (recommended by ETG), ate delicious food and swam in crystal clear and comfortably warm waters ...

We booked a 2 week trip to Sri Lanka with ETG who were so incredibly efficient and helpful every step of the way. The country is absolutely beautiful! We went on safari in Udawalawae and saw so many elephants; truly a wonderful experience! The local agent, guides and all the drivers couldn’t have been more accommodating. We stayed in fabulous hotels (recommended by ETG), ate delicious food and swam in crystal clear and comfortably warm waters with huge waves; it’s so lovely to be in a sea that isn’t freezing!!

Rating for tour operator:

Experience Travel Group are professional, helpful and efficient. The staff really care about organising a bespoke holiday that will give you the best possible experience and I am so pleased that I booked our trip through them.

Experience Travel Group responded to this review on 16 Dec 2024:

Thanks for your lovely feedback, Sam! I'm so glad you had a great time, and how amazing that you saw so many elephants! Looking forward to speaking to you in the future and hopefully planning another Sri Lanka trip for you both :)

Chione & The ETG Team