AITO: The Association of Independent Tour Operators
Discover Adventure Ltd

Discover Adventure Ltd Traveller Reviews

Reviews of Discover Adventure Ltd

Overall Company Rating
96%
Excellent 133
Good 9
Average 4
Poor 2
Terrible 2
Reviews Submitted: 150
Reviews Accepted: 150
Reviews Rejected: 0
150 reviews
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Discover Adventure Ltd by Cornish lady , 2 May 2017
Holiday Rating:

China great wall true with Xian extension

Well organised . Local guides excellent . UK guide excellent . Accommodation better than expected clean with good hot showers . Wonderful team spirit in group . Food great. I ate too much. Drivers great . Good clean transport with air con Communication before trek with Discover Adventure was very good . Organisation throughout trip excellent . Support fro Local guides and UK guides excellent . Few hitches and any that occurred dealt with ...

Well organised . Local guides excellent . UK guide excellent . Accommodation better than expected clean with good hot showers . Wonderful team spirit in group . Food great. I ate too much. Drivers great . Good clean transport with air con Communication before trek with Discover Adventure was very good . Organisation throughout trip excellent . Support fro Local guides and UK guides excellent . Few hitches and any that occurred dealt with promptly and effectively Great to trek some less populated area of great wall . Trek is as graded . Great wall awe inspiring ; Scenery in rural areas beautiful , Cities crowded and hectic but vibrant and full of energy Forbidden city beautiful . Leave plenty of time to explore . Summer Palace amazing . Temple of Heaven Park a real oasis of calm. If visit Xian ride a bike on wall and see musical fountains , Visit history museum ( Go early big queue)Terracotta Warriors are as amazing as you think . Exceeded expectations

Rating for tour operator:

Discover Adventure : see comments above

Discover Adventure Ltd responded to this review on 03 May 2017:

Thanks very much for sharing your feedback Margot! We so pleased to hear that you loved your Great Wall of China Challenge experience and we'll share you review with our team.
We look forward to you joining us for another Discover Adventure Challenge soon!

Discover Adventure Ltd responded to this review on 03 May 2017:

Thanks again Margot!

Discover Adventure Ltd by Mrs D N 17, 28 Apr 2017
Holiday Rating:

OK

Trekking along the Great Wall is a reasonably tough challenge but comes with its own rewards in terms of the sense of achievement at the end and the amazing scenery along the way. Terracotta Warriors well worth seeing. It may or may not be the 8th wonder of the world but it's a real wow experience.

Trekking along the Great Wall is a reasonably tough challenge but comes with its own rewards in terms of the sense of achievement at the end and the amazing scenery along the way. Terracotta Warriors well worth seeing. It may or may not be the 8th wonder of the world but it's a real wow experience.

Rating for tour operator:

Good enough at organising a trip for people who wish to undertake a challenge to raise money for charity but it's not the same for participants who are simply on holiday. Cutting costs so that the headline cost of the holiday is reduced is fine but I will avoid booking a holiday with the same operator in the future.

Discover Adventure Ltd responded to this review on 01 Jun 2017:

Hi Deborah,
Thank you very much for sharing your feedback, We are pleased to hear that you felt a great sense of achievement from completing the challenge and that you came away with a once in a lifetime wow experience!

Discover Adventure Ltd responded to this review on 01 Jun 2017:

Thank you for providing a rating for us Deborah. We are disappointed to see that you have rated us average given you said you had such a great experience on our Great Wall of China Trek. We specialise in operating fundraising challenge events and our trips are in no-way promoted as holidays - and, due to their fundraising element, are not intended to be.
We are sorry that you had expected a holiday but all our trips are challenges, designed to provide an amazing experience for individuals but to enable them to push their boundaries in order to achieve something special by way of fundraising for a cause close to their heart and therefore are not easy, luxurious or relaxing!
Our mission is to continue to provide opportunities worldwide for people to achieve such things, and to date we have helped over £85 million to be raised for charity and were voted Best Small Escorted Adventure company by our clients in 2016.
Should you wish to embark on a fundraising challenge event in the future, we hope you will consider Discover Adventure.

Trek Kilimanjaro by nakster, 3 Mar 2017
Holiday Rating:

Great local agent support, itinerary change needed

The itinerary and group size made what could be a really top trip, much more arduous, uncomfortable and, on summit day, dangerous than is necessary. As a result many people experienced unnecessary difficulties and illness. The local crew were extremely slick and professional and took care of the group and their needs very well. The Western leader also did a good job in keeping moral high and the group contained

The itinerary and group size made what could be a really top trip, much more arduous, uncomfortable and, on summit day, dangerous than is necessary. As a result many people experienced unnecessary difficulties and illness. The local crew were extremely slick and professional and took care of the group and their needs very well. The Western leader also did a good job in keeping moral high and the group contained

Rating for tour operator:

The trip is on the limits of what is safe in terms of rate of ascent. Group size of 28 per leader is well over the international guidance. It seems clear that the operator is putting profit above quality and safety.

Discover Adventure Ltd responded to this review on 15 Mar 2017:

Hi Joanna,

Thank you for sharing your feedback, however, we are sorry to hear that you did not enjoy your experience. We have addressed the points you have raised below:

The guide to client ratios are regulated by the Kilimanjaro National Park and so vary only very slightly depending on group size.
Discover Adventure’s safety management system is based on the whole team (local guides and UK-based guides/medics), not just the UK crew that we send to accompany the group. Unfortunately it is a misconception that if only 1 UK-based guide accompanies the group then that is the ratio. Many operators only use local guides.

Discover Adventure Ltd responded to this review on 15 Mar 2017:

Further to our comments above, we provide a UK leader and doctor in addition to employing a local guide directly, which provides greater support than the ratio required locally. We work with a highly professional and experienced local operator; there are cheaper partners we could work with, but this is a safety and quality choice on our part. We always put client safety before profit and there are significant costs involved in providing the additional guides and medics.
The trip is very tough regardless of group size, but we are confident that the support we provide gives our customers the best chance of achieving the summit, altitude factors notwithstanding.

Ho Chi Minh to Angkor Wat Cycle by Hallsy, 17 Feb 2017
Holiday Rating:

Cycle ride from Ho Chi Mihn to Ankor wat

The trip was extremely well organised and the crew were excellent. The journey was well planned taking in all major sights along the way. Highly recommended

The trip was extremely well organised and the crew were excellent. The journey was well planned taking in all major sights along the way. Highly recommended

Rating for tour operator:

they did exactly what was required. Fast responses when needed and answered questions in full

Discover Adventure Ltd responded to this review on 17 Feb 2017:

Hi Jeff,

Thank you very much for your feedback, we are so pleased to here that you enjoyed the challenge. The Ho Chi Minh to Angkor Wat cycle is one of our most popular challenges due to the cultural experience it provides - as well as the adventure!

We hope to see you on another challenge soon,

Team DA

Discover Adventure Ltd responded to this review on 17 Feb 2017:

Brilliant, thanks very much for your feedback Jeff, we'll make sure this gets passed on to our crew and office team.

Trek Costa Rica by Kim, 14 Feb 2017
Holiday Rating:

DA Costa Rica Rainforest Trek

This was an amazing, once-in-a-lifetime, adventure into the tropical rain and cloud forests of Costa Rica topped off by a day of exciting white water rafting! Much of the time was spent with local families who welcomed us into their homes, or camping - even the cowshed was an experience! Local guide, Randall, provided a wonderful insight into the wildlife of Costa Rica, and the local support team of Memo and Sonia managed to produce ...

This was an amazing, once-in-a-lifetime, adventure into the tropical rain and cloud forests of Costa Rica topped off by a day of exciting white water rafting! Much of the time was spent with local families who welcomed us into their homes, or camping - even the cowshed was an experience! Local guide, Randall, provided a wonderful insight into the wildlife of Costa Rica, and the local support team of Memo and Sonia managed to produce amazing lunches in the middle of nowhere!

Rating for tour operator:

The DA crew were fantastic, they engaged with the group with good humour whilst offering professional advice and support. Cannot recommend Alan, Duncan and Doc Lucy highly enough. The whole challenge was well organised and managed from the start of booking to final night.

Discover Adventure Ltd responded to this review on 14 Feb 2017:

Thanks very much for you feedback Kim! Part of why our trips provide such a profound experience is the immersive element of living and eating with the local people.

We hope you'll join us for another challenge soon!

Discover Adventure Ltd responded to this review on 14 Feb 2017:

Thanks very much Kim, we are really proud of our Discover Adventure team and will pass your feedback on to our crew!

Trek Costa Rica by Miss C S 17, 14 Feb 2017
Holiday Rating:

Discover Adventure Ltd review

The support given from Discover Adventure was great, and the team of leaders on the trek were faultless. They were knowledgeable, professional, friendly and approachable.

The support given from Discover Adventure was great, and the team of leaders on the trek were faultless. They were knowledgeable, professional, friendly and approachable.

Discover Adventure Ltd responded to this review on 14 Feb 2017:

We're really pleased to hear that Catherine. We are very proud of our team, both in the office and out on our challenges. Congratulations on completing the Coast to Coast Rainforest Trek!

Discover Adventure Ltd by Shep, 26 Nov 2016
Holiday Rating:

Amazing temples & colourful countryside in Burma

Surprising scenery from coloured patchwork fields of yellow sesame, white mustard, red chile's and yellow wild sunflowers to elaborately decorated temples. Maroon robed monks on motorbikes is a sight to behold.

Surprising scenery from coloured patchwork fields of yellow sesame, white mustard, red chile's and yellow wild sunflowers to elaborately decorated temples. Maroon robed monks on motorbikes is a sight to behold.

Rating for tour operator:

A very well organised company with nothing being too much trouble. The staff are very friendly and take the trouble to make you feel well supported.

Discover Adventure Ltd responded to this review on 28 Nov 2016:

Such a beautiful comment Valerie! We are glad you enjoyed discovering the sights and sounds of Burma.

Discover Adventure Ltd responded to this review on 28 Nov 2016:

Thank you very much for your feedback Valerie! We hope that you'll join us on another challenge soon!

Trek Costa Rica by PT, 23 Nov 2016
Holiday Rating:

Coast to Coast Costa Rica

trekking and white water rafting across Costa Rica on a challenging but highly rewarding itinary

trekking and white water rafting across Costa Rica on a challenging but highly rewarding itinary

Rating for tour operator:

Good, excellent local crew

Discover Adventure Ltd responded to this review on 28 Nov 2016:

We are glad you found the trip rewarding Paul and enjoyed the challenge of the trek and the rafting!

Discover Adventure Ltd responded to this review on 28 Nov 2016:

Fantastic, thank you for sharing your feedback Paul and look forward to you joining us again!

Inca Trail to Machu Picchu by Ling Fold, 15 Nov 2016
Holiday Rating:

A great adventure

Although the flights didn't connect as there were technical issues, once there and I'm our way it's was an awesome experience that I will never forget! The holiday was well organised, the agents in Cuscoe were always on hand, they made sure we were in the right places at the right times. On the trail itself, the porters were ready to receive everyone at lunchtimes and when going into camps that they had gone ahead and set up. The food was excellent ...

Although the flights didn't connect as there were technical issues, once there and I'm our way it's was an awesome experience that I will never forget! The holiday was well organised, the agents in Cuscoe were always on hand, they made sure we were in the right places at the right times. On the trail itself, the porters were ready to receive everyone at lunchtimes and when going into camps that they had gone ahead and set up. The food was excellent - - three course meal in he middle of nowhere is quite an achievement, that is all down to all the porters and staff that accompany the trek. Wow awesome

Rating for tour operator:

The information that is in the brochure is accurate in what to expect. They do stress a fitness required and not being fully prepared is not the best way to tackle such a trek. In this trek the altitude is a challenge and that is not an easy one to train for. All the information, where to meet the time was always handled efficiently. There is many varied treks across the world on offer and they are all graded so depending on your ability you can choose accordingl. That was my second trek with them, I'm looking to book my third!

Discover Adventure Ltd responded to this review on 28 Nov 2016:

Thank you for your fantastic feedback Heather. This will of course be shared with our crew and in-country operators. We are so pleased to hear that the Inca Trail Trek was a great adventure for you!

Discover Adventure Ltd responded to this review on 28 Nov 2016:

Thank you for taking the time to share your feedback Valerie, it is much appreciated. We can't wait to have you join us for your next trek challenge!

Cycle Rajasthan by Shirley S, 15 Nov 2016
Holiday Rating:

Rajasthan cycle

A wonderful mix of cycling and cultural events. Great guides

A wonderful mix of cycling and cultural events. Great guides

Rating for tour operator:

Very well organised responsive to feedback Supports ethical sustainable tourism Coped well with a diverse large group

Discover Adventure Ltd responded to this review on 16 Nov 2016:

Thanks very much for your feedback Shirley, we're pleased you enjoyed the Rajasthan Cycle challenge!

Discover Adventure Ltd responded to this review on 16 Nov 2016:

Thank you Shirley we'll pass your feedback on to our team and crew and hope to welcome you on another challenge soon!