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Tangney Tours Traveller Reviews
Reviews of Tangney Tours
Fulfilling
CA Pilgrimage to Lourdes in August. Have done it for the last 29 years. Company always helpul and efficient.
CA Pilgrimage to Lourdes in August. Have done it for the last 29 years. Company always helpul and efficient.
Rating for tour operator:See box above
Slightly disappointed
I'd never been to Lourdes. I was looking forward to everything about it, especially staying in a 4* hotel with full board. The food was quite disappointing, along with the dining service. The first 3 days, our English speaking group was provided with a waiter who spoke NO English whatsoever. The food itself was very ordinary, with no other choices if one couldn't eat what was on offer for whatever reason. The waiting staff also ignored our area ...
I'd never been to Lourdes. I was looking forward to everything about it, especially staying in a 4* hotel with full board. The food was quite disappointing, along with the dining service. The first 3 days, our English speaking group was provided with a waiter who spoke NO English whatsoever. The food itself was very ordinary, with no other choices if one couldn't eat what was on offer for whatever reason. The waiting staff also ignored our area of the restaurant at times, leaving us waiting far too long for our meals or other needs. A few of us were caring for the sick, so had a limited time due to shifts, and one of us is diabetic, so needed food as soon as she arrived. These things were not considered at all, and staff were impatient when they finally did attend. The location of the hotel Solitude was great. The layout of the hotel was great. People often smoked cigarettes right outside the front door, so the smoke went straight in the front door, and also filled the air right outside, which was distressing for me, as I am quite allergic to the smoke. I suggest that they be encouraged to go elsewhere, perhaps a designated area further from the front door. The excursions that were offered sounded lovely, but I couldn't believe that there was a further cost for them, as I had already paid an extortionate amount for my holiday, and felt that they should have been included for the price.
Rating for tour operator:Not around enough. Should bring things with him/her to show us what is on offer. Didn't seem very interested in what she was there to do, was there and gone as quickly as possible.
Many thanks for your comments. We would be pleased to welcome you back and recommend an alternative hotel. Some of which have received excellent reviews.
We will feed this back to the team in resort. Apologies if it felt like this.
First class travel with brilliant Itinery in Avignon including the Wine of the papes
Tangney Tours organised a tour of the lower Rhone region with the outward journey by Eurostar first class we travelled back to Lourdes where we visited another winery before boarding another first class private jet to Stansted
Tangney Tours organised a tour of the lower Rhone region with the outward journey by Eurostar first class we travelled back to Lourdes where we visited another winery before boarding another first class private jet to Stansted
Rating for tour operator:Tangney Tours is a small independent operator that gives first class travel to its customers and always strives to improve on its excellent record.
Stress free
I have taken a number of AITO holidays and they are always enjoyable, everything is taken care of even for large groups which takes all the stress out of organising it.
I have taken a number of AITO holidays and they are always enjoyable, everything is taken care of even for large groups which takes all the stress out of organising it.
Rating for tour operator:I always use Tangney Tours for group bookings. The pre trip planning and information is always excellent. Their local knowledge and guides are exceptional and in the event of an emergency their response is second to none. I have always received absolutely invaluable support throughout any trip I have planned with them and the personal service is an additional luxury. Wouldn't book a group trip without them.
Lourdes 2016
Lourdes 2016, brilliant, beautiful and an opportunity to see the Catholic church at its best. Every aspect of the pilgrimage from travel to hotel to standard of accommodation and last but not least the welcome and patient care given to all by Tagney Tours staff was first class.
Lourdes 2016, brilliant, beautiful and an opportunity to see the Catholic church at its best. Every aspect of the pilgrimage from travel to hotel to standard of accommodation and last but not least the welcome and patient care given to all by Tagney Tours staff was first class.
Rating for tour operator:We were accompanied throughout with a knowledgeable and helpful rep.
fantastic stay and outstanding customer care form tangney tour staff
every year for last 10 years we have pilgrimaged to lourdes. We have had excellent customer care from franciis in the uk office and all the lourdes reps. They have gone that extra mile for us as . Last time my husband hired a bike to ride up the col du tormalait and the team helped my husband book the bike . Sylvie and lisa were fantastic. When we return each year the team are almost like an extended family . the hotels are brilliant
every year for last 10 years we have pilgrimaged to lourdes. We have had excellent customer care from franciis in the uk office and all the lourdes reps. They have gone that extra mile for us as . Last time my husband hired a bike to ride up the col du tormalait and the team helped my husband book the bike . Sylvie and lisa were fantastic. When we return each year the team are almost like an extended family . the hotels are brilliant
Rating for tour operator:see above
Pilgrimage to Lourdes with my father and sister
7 day pilgrimage with a group of sick pilgrims..Flights were very good and the hotel which was the Alba was first class.eEverything went well and everyone was so helpful.
7 day pilgrimage with a group of sick pilgrims..Flights were very good and the hotel which was the Alba was first class.eEverything went well and everyone was so helpful.
Rating for tour operator:Excellent trip and I would go with Tangney tours again.
Exhilarating
Smoothly run with uncomplicated drop off & lick up reliability
Smoothly run with uncomplicated drop off & lick up reliability
Rating for tour operator:On hand & all instructions given at appropriate times
it was a pilgrimage to Rome, taking in the various basilicas, St Peter's Square and other historic sites. My mother being in a wheelchair it was a challenge in some areas, particularly the Cistern Chapel, which was an absolute must for her. This was not on our itinerary, but our guide arranged with another for us to join her group to the Vatican Museum, and ensure that we were correctly guided to the Chapel. We were attending the Audience with ...
it was a pilgrimage to Rome, taking in the various basilicas, St Peter's Square and other historic sites. My mother being in a wheelchair it was a challenge in some areas, particularly the Cistern Chapel, which was an absolute must for her. This was not on our itinerary, but our guide arranged with another for us to join her group to the Vatican Museum, and ensure that we were correctly guided to the Chapel. We were attending the Audience with the Pope, being in a wheelchair, we were to be sited in the 'roadways' that the Papal vehicle passed along, the attendants directed us to the wrong area, our guide was keeping an eye open, and immediately came over and rearranged our position, because of this Mum not only had a ringside view, but received a smile and a blessing from the Pope, a very happy person left that audience. The hotel was very comfortable and friendly, altogether a lovely holiday.
Rating for tour operator:This is the second time we have travelled with Tangney Tours, the first time to Lourdes. On each occasion from booking to returning home, arrangements have been excellent. We were kept well informed, arrangements could not have been better, and everything possible was done to ensure our holidays were a success.
We Joined the family of Lourdes
We enjoyed a spiritually uplifting experience on our first visit to Lourdes. All our worries re airport queues. our baggage porterage etc. were dispelled. Everything possible was done to help us. Tangney Tours did us proud. Thank you
We enjoyed a spiritually uplifting experience on our first visit to Lourdes. All our worries re airport queues. our baggage porterage etc. were dispelled. Everything possible was done to help us. Tangney Tours did us proud. Thank you
Rating for tour operator:We could not have been given any better service