AITO: The Association of Independent Tour Operators
Tangney Tours

Tangney Tours Traveller Reviews

Reviews of Tangney Tours

Overall Company Rating
94%
Excellent 691
Good 141
Average 40
Poor 12
Terrible 5
Reviews Submitted: 889
Reviews Accepted: 881
Reviews Rejected: 8
881 reviews
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Tangney Tours by Joy, 6 Jun 2024
Holiday Rating:

Amazing

Very well organised pilgrimage . From start to finish it was enjoyable and value for money

Very well organised pilgrimage . From start to finish it was enjoyable and value for money

Rating for tour operator:

Always prompt and efficient

Tangney Tours by MG, 6 Jun 2024
Holiday Rating:

Happy and holy BASMOM pilgrimage

As always we shared a very special week together

As always we shared a very special week together

Rating for tour operator:

Noreen always looks after us super efficiently

Tangney Tours by Misia, 6 Jun 2024
Holiday Rating:

Perfect

We used Tagney Tours to book our travel & hitel, but had our own itinerary pkanned. Apart from having to collect our Boarding Passes from one specific ‚check-in desk’ - very inconvenient, all was very good

We used Tagney Tours to book our travel & hitel, but had our own itinerary pkanned. Apart from having to collect our Boarding Passes from one specific ‚check-in desk’ - very inconvenient, all was very good

Rating for tour operator:

In France, the Tour operator agent - LISA was absolutely perfect. Meeting us daily to see if all was ok, and bending over backwords, to ensure that we were happy. Nothing was too much trouble for her! Well done Lisa! Thank you very much, Gwenne & Marysia

Tangney Tours by Pat79, 6 Jun 2024
Holiday Rating:

A very mixed blessing

I would like to say that Tangney Tours and our excellent guide were working under difficult conditions as there was so much packed into this trip. So sometimes we were rushed: 10 minutes in a church that we had taken 20 minutes to reach on foot. Once kept waiting on a busy corner as our guide did not know how to get to the coach and then we went one way and had to backtrack. Having said that our guide was excellent and tried very hard to fit ...

I would like to say that Tangney Tours and our excellent guide were working under difficult conditions as there was so much packed into this trip. So sometimes we were rushed: 10 minutes in a church that we had taken 20 minutes to reach on foot. Once kept waiting on a busy corner as our guide did not know how to get to the coach and then we went one way and had to backtrack. Having said that our guide was excellent and tried very hard to fit the brief. Travel was faultless, hotels were mixed. Steyler Fatima hotel excellent. Clean, comfortable, food first class. Porta Nova Collection House - good dinner at Hotel Villa Garden but had coach and walk to Porta Nova. Room small. There was a pull-down table where we would have had to sit on the bed to use and would not have been able to walk around if down. There was a gulley beneath both windows. This could have been very dangerous getting up at night. Dust in corner. Breakfast OK. Congresso Hotel Santiago very good 10/10. Miramar Loredo were not able to cope with so many guests. Same plates used for first and second courses. Food not very good. 10 minutes after starting meal plastic water bottles were plonked on the table. Guide had to chase up the wine. Hotel Tibur, Zaragossa. Good room, professional staff, excellent food. Hotel Palacio de los Velada, Avila. Confortable hotel, excellent food, fantastic breakfast.

Rating for tour operator:

I think everything would have gone smoothly with a brief which was less tight. I imagine there was not much choice of hotel in some of the venues. But I would not recommend using the Miramar, Loredo or Porta Nova Collection House again.

Tangney Tours responded to this review on 06 Jun 2024:

Thank you for your feedback. This particular tour, organised by one of our customers contained too much and was very busy. We normally plan them a little more carefully.

Tangney Tours by Wilkie, 6 Jun 2024
Holiday Rating:

Custom built pilgrimage to Lourdes

Another very happy week spent in Lourdes

Another very happy week spent in Lourdes

Rating for tour operator:

I have travelled with Tangney Tours twice a year for 50 years. That speaks all!

Tangney Tours by ness, 6 Jun 2024
Holiday Rating:

fantastic pilgrimage

wonderful supportive check in at birmingham/ fantastic hotel as always at the Beausite who accommodated our requests and staff greeted us warmly as always . The check in and travel from Birmingham airport was over seeN by John Tangney and his son Nickolas. So travel tooo and from Lourdes was smooth. As pilgrims we that we were in great hands with Tangney tours

wonderful supportive check in at birmingham/ fantastic hotel as always at the Beausite who accommodated our requests and staff greeted us warmly as always . The check in and travel from Birmingham airport was over seeN by John Tangney and his son Nickolas. So travel tooo and from Lourdes was smooth. As pilgrims we that we were in great hands with Tangney tours

Rating for tour operator:

Ckeck in both for outgoing and return were over seen by John Tangney and his son Nickolas so we felt in great hands . The pilgrimage ran smoothly

Tangney Tours by Alison Martha Ann , 6 Jun 2024
Holiday Rating:

A great holiday

The pilgrimage was great as usual, food was good and great weather

The pilgrimage was great as usual, food was good and great weather

Rating for tour operator:

It's tangney tour's thay always do the pilgrimage

Tangney Tours by Aggie , 6 Jun 2024
Holiday Rating:

Spiritual fulfilling which is why i am giving it a good rating .

The Tour Guide was not up to par. Two of the hotels we stayed should not be called hotel and i wonder if and when they were last visited by the tour operator or their representatives

The Tour Guide was not up to par. Two of the hotels we stayed should not be called hotel and i wonder if and when they were last visited by the tour operator or their representatives

Rating for tour operator:

They got the details wrong on two of the Pilgrims and we had to get them another tickets . The pilgrimage itself was a blessing and i can't put a price on that.. I have travel with them before and has a lot of my relatives, friends and parishioners and the trip were excellent so i am not sure what happened this time .; Maybe they took their eye off the ball on this one.. I will try with them again as this might be a one off.

Tangney Tours responded to this review on 06 Jun 2024:

Thank you for your comments. We are aware of the people you are talking about and they did not give us their passport names, only their religious names, and therefore had to book tickets again. This was a shame, however it is policy to book travel under your passport name.

Tangney Tours by Metalguru, 6 Jun 2024
Holiday Rating:

Wonderful spiritual experience

Very emotional, uplifting, however the hotel let it down. Food was poor, bedrooms were basic without tea and coffee.

Very emotional, uplifting, however the hotel let it down. Food was poor, bedrooms were basic without tea and coffee.

Rating for tour operator:

Didn't see anyone from Tangney except at the airport, no representation at the hotel.

Tangney Tours responded to this review on 06 Jun 2024:

Thank you for your comments, however for this particular pilgrimage, the organisers requested that we do not visit the hotels and that we liaise with the pilgrimage directly. They were sending their own reps into the hotels.

Tangney Tours by Peter, 6 Jun 2024
Holiday Rating:

A great pilgrimage

It was the Birmingham Diocesan pilgrimage to Lourdes.

It was the Birmingham Diocesan pilgrimage to Lourdes.

Rating for tour operator:

Tangney Tours is a tour operator specialising in religious pilgrimages.