AITO: The Association of Independent Tour Operators
Inside Travel Group

Inside Travel Group Traveller Reviews

Reviews of Inside Travel Group

Overall Company Rating
99%
Excellent 497
Good 15
Average 4
Poor 1
Terrible 0
Reviews Submitted: 517
Reviews Accepted: 517
Reviews Rejected: 0
517 reviews
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Tailor-made Holidays in Japan by David, 23 Apr 2023
Holiday Rating:

Japan Cherry Blossoms 2023

Japan is an incredibly unique and fascinating travel destination, with a blend of ancient traditions and modern technology that create an unforgettable experience for visitors. From the bustling streets of Tokyo to the serene temples of Kyoto, there is no shortage of sights and experiences to enjoy in this beautiful country. One of the highlights of my trip to Japan was experiencing the famous cherry blossom season. Seeing the delicate pink ...

Japan is an incredibly unique and fascinating travel destination, with a blend of ancient traditions and modern technology that create an unforgettable experience for visitors. From the bustling streets of Tokyo to the serene temples of Kyoto, there is no shortage of sights and experiences to enjoy in this beautiful country. One of the highlights of my trip to Japan was experiencing the famous cherry blossom season. Seeing the delicate pink blooms lining the streets and parks of Tokyo was an absolute dream come true, and the festive atmosphere during this time of year was infectious. Another memorable experience was taking a day trip to the picturesque town of Nikko, where I explored the stunning Toshogu Shrine and enjoyed a scenic hike through the surrounding mountains. The natural beauty of Japan is truly breathtaking, and I found myself constantly in awe of the landscapes around me. Of course, no trip to Japan would be complete without indulging in the delicious cuisine. From sushi and ramen to street food and traditional tea ceremonies, the variety and quality of food in Japan is unparalleled. Overall, my vacation to Japan was a once-in-a-lifetime experience that I will never forget. The welcoming people, rich culture, and stunning landscapes make it a must-visit destination for any traveler.

Rating for tour operator:

I recently went on a trip organized by InsideJapan and I have to say, it was an absolutely fantastic experience. They truly went above and beyond to make sure that every aspect of the trip was well-planned and enjoyable. From the moment we arrived at our destination, we were greeted by friendly and knowledgeable guides who were passionate about sharing their love for the local culture and history with us. The tour itinerary was thoughtfully designed to include a mix of must-see sights and off-the-beaten-path experiences, allowing us to truly immerse ourselves in the destination. The accommodations were top-notch, with comfortable and well-appointed rooms that provided a much-needed respite after long days of exploring. The transportation arrangements were also seamless, with comfortable and reliable vehicles and drivers who made sure we were always on time and never felt rushed. One of the standout aspects of this tour operator was the attention to detail. From ensuring that all of our dietary needs were accommodated to providing us with personalized recommendations for local restaurants and activities, every aspect of the trip was carefully considered and planned out. Overall, I would highly recommend this tour operator to anyone looking for a well-organized and enjoyable travel experience. Their commitment to customer satisfaction and attention to detail truly sets them apart from other tour operators, and I can't wait to book another trip with them in the future.

Tailor-made Holidays in Japan by Baz, 20 Apr 2023
Holiday Rating:

Wonderful Japan experience with Inside Japan

We had a fantastic holiday in Japan. All the arrangements worked really well . Right amount of time in each centre , travel arrangements were straightforward. Our organised tours were very interesting with first class guides providing local insights into the cities visited. We made full use of the Inside Japan info-pack , it became our daily 'bible' reading , keeping us on track. We also loved the baggage forwarding system and made full use ...

We had a fantastic holiday in Japan. All the arrangements worked really well . Right amount of time in each centre , travel arrangements were straightforward. Our organised tours were very interesting with first class guides providing local insights into the cities visited. We made full use of the Inside Japan info-pack , it became our daily 'bible' reading , keeping us on track. We also loved the baggage forwarding system and made full use of it during the trip.

Rating for tour operator:

Inside Japan have been an amazing partner throughout the 3 years in took from originally booking the trip to actually visiting Japan. Trip lived up to all our expectations. Not surprisingly there was a change of travel consultant during the 3 years of planning the trip ( Covid delays ) but the replacement consultant took over arrangements and was very proactive.

Tailor-made Holidays in Japan by Gardi, 19 Apr 2023
Holiday Rating:

Cherry Blossom Fever

My husband and I are 62 years old and have just completed an amazing 3 weeks in Japan filled with Cherry Blossom, castles & great food. Our Itinerary was tailor made to our preferences. The detail that Inside Japan provided was outstanding. They made train travel a breeze with pre purchased rail passes and local transport tap card. They also informed us of a luggage forward company that transports your cases from one hotel to the next. This ...

My husband and I are 62 years old and have just completed an amazing 3 weeks in Japan filled with Cherry Blossom, castles & great food. Our Itinerary was tailor made to our preferences. The detail that Inside Japan provided was outstanding. They made train travel a breeze with pre purchased rail passes and local transport tap card. They also informed us of a luggage forward company that transports your cases from one hotel to the next. This makes travelling on trains really easy. They provided options for accommodation from staying in Gassho’s traditional grass huts in the Japanese Alps to 5 star luxury. Our choice of accommodation was always in great locations with railway stations and attractions nearby. There was peace of mind knowing there is an English speaking back up service on the in ground Japan. We were provided with private guides in the large cities this made for an enjoyable informative experience.. I would highly recommend using this company if are wanting to travel in Asia. They also run small group tours.

Rating for tour operator:

Attention to detail was outstanding. The travel agents are interested in providing a holiday built for your own interests and preferences in mind.

Spring Elegance by cathy, 17 Apr 2023
Holiday Rating:

Very varied and beautiful tour of Japan at cherry blossom time

A wonderful tour, which was very well organised, taking all the stress out of travelling, and leaving us free to enjoy the fascinating culture of Japan

A wonderful tour, which was very well organised, taking all the stress out of travelling, and leaving us free to enjoy the fascinating culture of Japan

Rating for tour operator:

Inside Japan clearly know the country very well, and set up up a very well thought out and varied itinerary. The tour guide was exceptional.

Tailor-made Holidays in Japan by Geor, 11 Apr 2023
Holiday Rating:

Inside Japan tour of Japan

2.5 week trip touring major cities of Honshu in Japan including Tokyo, Kyoto and Osaka

2.5 week trip touring major cities of Honshu in Japan including Tokyo, Kyoto and Osaka

Rating for tour operator:

Well balanced iteniary, lovely local experiences, friendly service and provided a handy guide book for the tour and all the locations - a great way of exploring Japan for the first time

Tailor-made Holidays in Japan by stgm, 11 Apr 2023
Holiday Rating:

No idea what I paid so much money for

We loved Japan, but our trip was organized very poorly and the accommodations and tours were very mediocre

We loved Japan, but our trip was organized very poorly and the accommodations and tours were very mediocre

Rating for tour operator:

The person I worked with was hardly available and put together a very expensive trip that actually cost a fraction of the price. She was late confirming our materials and didn't actually book a driver to pick us up from the airport after she said she would. There were a few rushed travel days, which were stressful and unpleasant and we missed a tour because it wasn't though out well.

Inside Travel Group responded to this review on 20 Apr 2023:

Dear Sarah, thank you for your feedback and I am sorry about the dissapointing experience. I understand that you have been able to talk this through with one of our Sales Team Leaders in the US branch and that we have refunded the accidental overpayment along with the missed transfer and food tour. We strive to provide an excellent experience for all our clients and this time we have not done so - I am sorry about that. Thank you for taking the time for talking with us and I wish you the very best for future travels. Kind regards. Simon King, Director.

Tailor-made Holidays in Japan by SueC, 11 Apr 2023
Holiday Rating:

Wonderful Trip to Japan

We spent almost 3 weeks exploring Japan, including Tokyo, Kyoto, Osaka, Kanazawa, Hiroshima and Takayama. We explored temples and shrines, bustling cities, markets and countryside. We enjoyed a tea ceremony and got quite carried away by a sumo tournament. We experimented with the local cuisine and hot spring baths. We stayed in wonderful ryokans and enjoyed traditional Japanese hospitality. We were delighted by wonderful transport systems, (trains, ...

We spent almost 3 weeks exploring Japan, including Tokyo, Kyoto, Osaka, Kanazawa, Hiroshima and Takayama. We explored temples and shrines, bustling cities, markets and countryside. We enjoyed a tea ceremony and got quite carried away by a sumo tournament. We experimented with the local cuisine and hot spring baths. We stayed in wonderful ryokans and enjoyed traditional Japanese hospitality. We were delighted by wonderful transport systems, (trains, plane, boats and buses) and fell in love with the Japanese people, whose kindness and politeness was enchanting. Our guides provided insights into Japanese culture and history in a way that was easy to absorb and entertaining. Out trip was tailored to our needs, but relied on the expertise of the travel company to flesh it out.

Rating for tour operator:

Inside Japan were marvellous, right from my initial phone calls to explore the possibilities for our trip, right through to support while we were away. The logistics of all our travel, hotels, guided tours and the sumo experience were perfect and everything ran smoothly. We really felt that they had understood our wants and needs and tailored our holiday itinerary to suit us perfectly.

Tailor-made Holidays in Japan by Kevinp, 10 Apr 2023
Holiday Rating:

Inside Japan

Fantastic holiday in Japan. Everything worked, everything promised was delivered. Great to have support if needed. Pre- travel info was excellent and suggestions were very useful. Loved the fact that itinerary was detailed and just a suggestion. Plenty of scope to do your own thing.

Fantastic holiday in Japan. Everything worked, everything promised was delivered. Great to have support if needed. Pre- travel info was excellent and suggestions were very useful. Loved the fact that itinerary was detailed and just a suggestion. Plenty of scope to do your own thing.

Rating for tour operator:

Perfect ! Great info pre-travel, good flight times organised, great suggestions and good support.

Hidden Japan by Lucy J, 7 Apr 2023
Holiday Rating:

Fantastic tour exploring a quieter side of Japan

Hidden Japan was a great experience, focusing on some of the lesser known and quieter areas of Japan. With a wide variety of accommodation, food and places to explore. We had a fantastic Tour leader, Mike, who was really informative and a great guide on our journey round. I would highly recommend this tour.

Hidden Japan was a great experience, focusing on some of the lesser known and quieter areas of Japan. With a wide variety of accommodation, food and places to explore. We had a fantastic Tour leader, Mike, who was really informative and a great guide on our journey round. I would highly recommend this tour.

Rating for tour operator:

Inside Japan were very helpful, helping me choose the tour and some extra excursions following the tour.

Tailor-made Holidays in Japan by StewMarch23, 6 Apr 2023
Holiday Rating:

Japan, exciting, interesting, a great adventure

We are mature aged travelers looking for a semi self guided experience for our first trip to Japan. Inside Japan Tours delivered exactly what we hoped for. A great itinerary, wonderful accommodation, knowledgeable guides/and great cultural experiences. The arrangements including shinkansen travel, staying in touch, convenient hotel sites near major transport hubs, all added to our enjoyment and ease of touring. A highlight was attending a Grand ...

We are mature aged travelers looking for a semi self guided experience for our first trip to Japan. Inside Japan Tours delivered exactly what we hoped for. A great itinerary, wonderful accommodation, knowledgeable guides/and great cultural experiences. The arrangements including shinkansen travel, staying in touch, convenient hotel sites near major transport hubs, all added to our enjoyment and ease of touring. A highlight was attending a Grand Sumo Tournament in Osaka. Another was the onsen experience. A wonderful country to visit. A very polite and considerate society!

Rating for tour operator:

Inside Japan did everything to accommodate our touring needs. Their package was excellent in terms of their comprehensive itinerary and associated arrangements. It still allowed us considerable time for self guided activities and 'time to relax'. The experience of their staff and knowledge of Japan was a key reason we chose them. Their price was competitive and we felt supported from the time of our first inquiry with them. Great suggestions, great trip.