AITO: The Association of Independent Tour Operators
Inside Travel Group

Inside Travel Group Traveller Reviews

Reviews of Inside Travel Group

Overall Company Rating
99%
Excellent 497
Good 15
Average 4
Poor 1
Terrible 0
Reviews Submitted: 517
Reviews Accepted: 517
Reviews Rejected: 0
517 reviews
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Tailor-made Holidays in Japan by CB, 22 Oct 2023
Holiday Rating:

Independent Japan travel

Sheila helped us organize this wonderful trip to Japan. She was extremely helpful, prompt with all replies and had great suggestions for our first trip to Japan. Everything was perfectly organized - from pre-departure information to transfers/ tickets/ wifi etc. We would definitely recommend Inside Japan.

Sheila helped us organize this wonderful trip to Japan. She was extremely helpful, prompt with all replies and had great suggestions for our first trip to Japan. Everything was perfectly organized - from pre-departure information to transfers/ tickets/ wifi etc. We would definitely recommend Inside Japan.

Rating for tour operator:

See above - wonderful trip.

Tailor-made Holidays in Japan by Andrews Japan., 13 Aug 2023
Holiday Rating:

Holiday Perfection.

I recently enjoyed 12 days in Japan with Inside Japan. Japan is a complete destination where new meets old, great food, incredibly warm people anywhere you went, cultural items abound and points of interest are almost limitless.

I recently enjoyed 12 days in Japan with Inside Japan. Japan is a complete destination where new meets old, great food, incredibly warm people anywhere you went, cultural items abound and points of interest are almost limitless.

Rating for tour operator:

I am a travel agent of nearly 40 years but still wanted to trust my trip with a true professional. I sent in my brief and almost immediatlley the breif was met wi

Tailor-made Holidays in Japan by Summer, 7 Jun 2023
Holiday Rating:

Hopping Around Honshu

Inside Japan prepared a dream-come-true holiday for us. Our family dislikes group tours, and we have traveled the world independently for years. This year, as a graduation present, we all went to Japan, a place where I worked many decades ago. I wanted to show my children the wonders of this stunning country. Grant, our tour guide, listened to our concerns, desires, planned destinations and even suggested a few new ones (like Hakone) which ...

Inside Japan prepared a dream-come-true holiday for us. Our family dislikes group tours, and we have traveled the world independently for years. This year, as a graduation present, we all went to Japan, a place where I worked many decades ago. I wanted to show my children the wonders of this stunning country. Grant, our tour guide, listened to our concerns, desires, planned destinations and even suggested a few new ones (like Hakone) which were a real gem. The accommodations, guides, tickets all met our standards, and then some. What a joy to go through Inside Japan. I will definitely be using this company again in the future. Just wow!

Rating for tour operator:

Grant Ekelund was amazing. He always responded to our emails in a timely manner and Zoomed with us. He immediately followed up with venue or hotel suggestions and he did miracles with our budget. We felt cared for by Grant. We have never used a company or tour guide before, but knowing that Japan could be a bit daunting, we took a leap of faith, and Grant did not disappoint. Thank you so much Grant for your guidance and for making these family memories so rich for us!

Tailor-made Holidays in Japan by David, 6 Jun 2023
Holiday Rating:

Very interesting and insightful. Very well organised

Self guided tour of Japan

Self guided tour of Japan

Rating for tour operator:

Very efficient and provided good travel itinerary and ideas

Tailor-made Holidays in Japan by Josh, 6 Jun 2023
Holiday Rating:

Japan Honeymoon

We were celebrating our Honeymoon one year late! We went to Tokyo, Hakone and Kyoto. We did sight-seeing, tried every different kind of food, went shopping, and ultimately got immersed in the country's culture.

We were celebrating our Honeymoon one year late! We went to Tokyo, Hakone and Kyoto. We did sight-seeing, tried every different kind of food, went shopping, and ultimately got immersed in the country's culture.

Rating for tour operator:

They basically planned the entire thing. We gave them a time of year we wanted to go, and a list of things we wanted to do, and they did the rest.

Tailor-made Holidays in Japan by Trobes on Tour, 6 Jun 2023
Holiday Rating:

We may be back home but we left our hearts in Japan

We enjoyed ourselves so much that I made a video of our holiday experiences in Japan during our return flight home. I posted photos to Facebook and received so many compliments of how everyone had enjoyed seeing all the things we got up to. Even though we were probably doing all the usual sight seeing tours that everyone else does it felt like a really personal experience.

We enjoyed ourselves so much that I made a video of our holiday experiences in Japan during our return flight home. I posted photos to Facebook and received so many compliments of how everyone had enjoyed seeing all the things we got up to. Even though we were probably doing all the usual sight seeing tours that everyone else does it felt like a really personal experience.

Rating for tour operator:

We used Inside Japan, the service was excellent. They even phoned us from Bristol to check that we were ok when we were 10 mins late meeting our tour guide in Kyoto because we had had to wait so long at the taxi rank at Kyoto station.

HYPERJAPAN's J-Pop & Go! by MelroseFamily, 6 Jun 2023
Holiday Rating:

Japan - JPop and Go

Booked trip to Japan through Inside Japan tour company just before Covid hit. As a result, it was postponed until 2023. Ben Guest at Inside Japan kept us up to date with entry requirements and answered every question posed. Tour was informative and well run with the tour leader (Chantel Furbert) going above and beyond to ensure my family had a fantastic holiday. When my elderly Mum developed Covid, she sourced Covid tests for her and ...

Booked trip to Japan through Inside Japan tour company just before Covid hit. As a result, it was postponed until 2023. Ben Guest at Inside Japan kept us up to date with entry requirements and answered every question posed. Tour was informative and well run with the tour leader (Chantel Furbert) going above and beyond to ensure my family had a fantastic holiday. When my elderly Mum developed Covid, she sourced Covid tests for her and helped with luggage forwarding for our extension to Disneyland / Disneysea.

Rating for tour operator:

We used Inside Japan. They had a portal where payments could be made and information presented about our holiday. We also received booklets about 2 weeks before the holiday with a detailed itinerary and information about each of the locations we would visit.

Tailor-made Holidays in Japan by Craig B, 6 Jun 2023
Holiday Rating:

Stunning Food Tour of Japan

Incredible 2 week independent tour around Central Japan. A splendid mix of city hustle and bustle, as well as tje serenity of mountain towns.

Incredible 2 week independent tour around Central Japan. A splendid mix of city hustle and bustle, as well as tje serenity of mountain towns.

Rating for tour operator:

Very knowledgeable and an excellent itinwrary planned for us, leaving sufficient time to do our own exploring as well.

Tailor-made Holidays in Japan by Food'n'Finn, 2 Jun 2023
Holiday Rating:

A trip to Japan with my little brother

My little brother and I went to Japan to explore Tokyo and Kyoto. As general car nerds, the car culture was extremely unique and was great to watch. We visited the Nismo Omori Factory along with an Up Garage. Both provided experiences we could've never gotten in the US. The food was awesome and the culture there is one of the most respectful I've ever witnessed. Japan is an amazing country, I would recommend putting it on the bucket list.

My little brother and I went to Japan to explore Tokyo and Kyoto. As general car nerds, the car culture was extremely unique and was great to watch. We visited the Nismo Omori Factory along with an Up Garage. Both provided experiences we could've never gotten in the US. The food was awesome and the culture there is one of the most respectful I've ever witnessed. Japan is an amazing country, I would recommend putting it on the bucket list.

Rating for tour operator:

Inside Japan helped my brother and I plan and make travel arrangements for our first solo visit to the country. They were incredibly helpful and made our first vacation a success. If this is your first trip to Japan and don't want to be handheld by a tour guide the entire time (Inside Japan also offers this option though), I would highly recommend considering Inside Japan.

Japan Unmasked by AJA, 2 Jun 2023
Holiday Rating:

Great experience with excellent tour leader

Traveled throughout Japan in May 2023; the tour was well-organized and a good value for the money. Our tour leader was excellent: thoughtful and attentive to individuals' needs and wants. I really felt well taken care of on the tour. It also provided a great overview of Japan, including culture and cuisine.

Traveled throughout Japan in May 2023; the tour was well-organized and a good value for the money. Our tour leader was excellent: thoughtful and attentive to individuals' needs and wants. I really felt well taken care of on the tour. It also provided a great overview of Japan, including culture and cuisine.

Rating for tour operator:

Inside Japan was attentive and kind enough to extend a Covid delay discount as Japan was closed to tourists for several years. They followed up regularly to inform us of any changes, and I appreciate the company being straightforward, reliable and trustworthy.