AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 474
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 483
Reviews Accepted: 483
Reviews Rejected: 0
483 reviews
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Tailor-made Namibia Safari by Jake, 20 Sep 2015
Holiday Rating:

Amazing trip

We had a fantastic trip to Namibia. Well organised . All went like clockwork.

We had a fantastic trip to Namibia. Well organised . All went like clockwork.

Rating for tour operator:

Friendly informative staff

Tailor-made Zambia Safari by L&P, 19 Sep 2015
Holiday Rating:

A Zambia Safari - One of our Best Holidays Ever

We spent two weeks in Zambia, in South Luanga and Lower Zambezi National Park, staying in 5 different safari camps. It was a trip we will never forget - the wildlife, the landscape, the people, the safari camps, the sounds and smells of Africa - all were enchanting. We went on game drives (day and night), traveled by boat, canoe, mountain bike and foot and felt secure doing everything because of the quality of the guides and scouts we were with...

We spent two weeks in Zambia, in South Luanga and Lower Zambezi National Park, staying in 5 different safari camps. It was a trip we will never forget - the wildlife, the landscape, the people, the safari camps, the sounds and smells of Africa - all were enchanting. We went on game drives (day and night), traveled by boat, canoe, mountain bike and foot and felt secure doing everything because of the quality of the guides and scouts we were with. All in all, a life-changing experience and we can't wait to return to explore still more of Africa.

Rating for tour operator:

Expert Africa advised us extraordinarily well. They helped us narrow down the country that suited us perfectly, then advised us on the type and number of camps to visit. Each camp was distinctive and none repetitive. They helped us get just the right balance of walking versus driving safaris. Travel logistics were perfectly worked out - all we had to do was show up! The trip was a birthday present for my husband, and they helped organized an unforgettable celebration, including a surprise romantic dinner atop an ant hill and a gorgeous birthday cake in front of a campfire. We can't imagine traveling to Africa without Expert Africa!

Expert Africa responded to this review on 12 Oct 2017:

Expert Africa was very pleased to know that these travellers enjoyed their holiday to Zambia so much, and thanked them for their feedback. We look forward to helping them plan their next Africa safari!

Expert Africa responded to this review on 12 Oct 2017:

It was our pleasure to help these travellers plan their holiday, and birthday present. Our excellent relationship with the safari camps we feature allow us to request extra special experiences for our guests, and those help make a great safari even more memorable.

Tailor-made Rwanda Safari by Global normad, 17 Sep 2015
Holiday Rating:

A well planed trip by expert and executed by experts !

We went to Rwanda for Gorilla treking for 2 days. Seeing these precious animals was a real life experience. They are so gentle and kind. It really give us more insight and feeling about the need to protect wild life. Then we flew to northern serengeti, a well know place, see thousands times on different media. But to live the experience is a dream.

We went to Rwanda for Gorilla treking for 2 days. Seeing these precious animals was a real life experience. They are so gentle and kind. It really give us more insight and feeling about the need to protect wild life. Then we flew to northern serengeti, a well know place, see thousands times on different media. But to live the experience is a dream.

Rating for tour operator:

The company brochure gives a good presentation of different countries plus places for accomodation. The tailor made service with a trip consultant to work out a trip plan is great. All local operators used by Expert Africa was well chosen. We are very satisfied with the trip and thanks Expert Africa to help to realize it.

Tailor-made Seychelles Holiday by Super gran, 16 Sep 2015
Holiday Rating:

Fantastic

We had the trip of a lifetime to Africa and the sycelles.

We had the trip of a lifetime to Africa and the sycelles.

Rating for tour operator:

expert Africa did an amazing job organising the whole of our holiday ,nothing was to much trouble and the knowledge they had was of a very high standard.

Tailor-made Zimbabwe Safari by Mr G from Reading, 9 Sep 2015
Holiday Rating:

Wonderful fist safari experience

We spent 7 nights at the Elephant Camp, Somalisa Camp and Camp Hwange in Zimbabwe and had a wonderful first safari experience. Hwange national park offers an excellent range of wildlife and, unlike other popular parks in Southern Afirca is not too crowded with 4x4s. The guides are of a very high standard and the camps were very comfortable.

We spent 7 nights at the Elephant Camp, Somalisa Camp and Camp Hwange in Zimbabwe and had a wonderful first safari experience. Hwange national park offers an excellent range of wildlife and, unlike other popular parks in Southern Afirca is not too crowded with 4x4s. The guides are of a very high standard and the camps were very comfortable.

Rating for tour operator:

Very responsive, friendly and accommodating. Expert Africa team are very efficient at responding to requests and questions, our only suggestion was that, as first time safari travellers we realised that we would have benefited from a little more 'hand holding' before travelling as we would have tweaked our itinerary and packing had we had a little more information on points we didn't think to ask before travelling.

Expert Africa by Mrs. Fletcher, 8 Sep 2015
Holiday Rating:

Fantastic Honeymoon Safari

Our honeymoon safari was our first ever trip to Africa and we cannot wait to return! The team at Expert Africa did a terrific job helping us plan. Our experience at every lodge and camp we visited was excellent. We look forward to future trips.

Our honeymoon safari was our first ever trip to Africa and we cannot wait to return! The team at Expert Africa did a terrific job helping us plan. Our experience at every lodge and camp we visited was excellent. We look forward to future trips.

Rating for tour operator:

Richard Trillo and the rest of the Expert Africa team was immensely helpful in helping us plan our first trip to Africa. Each question we posed was answered thoroughly and promptly and the recommendations provided were excellent. We look forward to working with Expert Africa on our next trip.

Expert Africa by cheshire traveller, 8 Sep 2015
Holiday Rating:

Probably our best ever holiday

14 nights safari in 6 different camps. Everything was organised efficiently so there was no wasted time. The level of service we received was exceptional The game viewing was memorable with knowledgeable guides who accommodated the different priorities of guests as far as possible. The food was always good, at times exceptional. The rooms were usually spacious and the beds really comfortable.

14 nights safari in 6 different camps. Everything was organised efficiently so there was no wasted time. The level of service we received was exceptional The game viewing was memorable with knowledgeable guides who accommodated the different priorities of guests as far as possible. The food was always good, at times exceptional. The rooms were usually spacious and the beds really comfortable.

Rating for tour operator:

I had an injury at the first camp and because there was no phone signal we emailed ExpertAfrica who then took charge of arrangements to fly out a trauma nurse to check that I could carry on with the holiday. Their immediate response greatly exceeded my expectations. Not many companies are available at such short notice and take responsibility for dealing with problems. Their prompt and effective action meant that I could continue to enjoy this wonderful holiday with minimal interruption.

Tailor-made Namibia Safari by AfricaTraveller, 6 Sep 2015
Holiday Rating:

Expert Africa review

Expert Africa was professional and efficient in planning our itinerary. Our itinerary was probably not common for first-time visitors as we wanted to skip some of the most visited destinations. Expert Africa took our specific needs into account and managed to book the trip, despite that we only got in touch with them just 3-4 weeks before travel dates.

Expert Africa was professional and efficient in planning our itinerary. Our itinerary was probably not common for first-time visitors as we wanted to skip some of the most visited destinations. Expert Africa took our specific needs into account and managed to book the trip, despite that we only got in touch with them just 3-4 weeks before travel dates.

Tailor-made Namibia Safari by Itsbeenalongday, 5 Sep 2015
Holiday Rating:

Fabulous Namibian adventure

Hired a car and drove around Namibia, staying at a variety of lodges, camps. Saw some wonderful animals, met some wonderful people.

Hired a car and drove around Namibia, staying at a variety of lodges, camps. Saw some wonderful animals, met some wonderful people.

Rating for tour operator:

Travelled to Namibia for the first time. Expert Africa were extremely knowledgeable and helpful and so very efficient. Suggested a few itineraries until we were completely happy. Therefore had a wonderful holiday.

Tailor-made Namibia Safari by Hannam Family, 31 Aug 2015
Holiday Rating:

An amazing trip helped by an outstanding tour operator

We went on a self drive trip through Namibia, with some time in Botswana and Zimbabwe

We went on a self drive trip through Namibia, with some time in Botswana and Zimbabwe

Rating for tour operator:

Expert Africa were superb. Starting from an exceptionally informative website Expert Africa clearly know their stuff. They provided us with high quality personalised advice, which resulted in an amazing trip full of memorable experiences. Their knowledge of Africa and their attention to detail is second to none. Any issues were dealt with efficiently and quickly and their customer service is outstanding. If you are planning a trip to Africa don't bother to look elsewhere.