AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 464
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 473
Reviews Accepted: 473
Reviews Rejected: 0
473 reviews
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Tailor-made Namibia Safari by Miss G, 10 Jul 2024
Holiday Rating:

Perfect Two-Week Namibia Holiday

Spent two glorious weeks in Namibia! Stayed in Windhoek, Sossusvlei, Damaraland, and Ongava. Went ballooning, visited ancient petroglyphs and saw amazing wildlife. All of the accommodations were lovely as were the food and staff!

Spent two glorious weeks in Namibia! Stayed in Windhoek, Sossusvlei, Damaraland, and Ongava. Went ballooning, visited ancient petroglyphs and saw amazing wildlife. All of the accommodations were lovely as were the food and staff!

Rating for tour operator:

Sabena at Expert Africa spent a lot of time customizing this trip from me. Extremely knowledgeable and organized. My flight from Germany was delayed a day and instead of arriving at 8:30 in the morning I arrived the following day very late at night but Sabena & the rest of the Expert Africa staff stayed late and made sure we arrived at our destination & even had my hotel open the kitchen to make me something to eat! Great customer service!

Expert Africa responded to this review on 17 Jul 2024:

We are delighted your trip to Namibia was everything you hoped it would be, and then some! We’re very pleased we were able to help arrange so many wonderful experiences to celebrate your birthday.

Expert Africa responded to this review on 17 Jul 2024:

It was our pleasure helping you plan this wonderful trip. Your input was invaluable and made the process easy. We especially appreciate you letting us know of the flight delay right away and for keeping us updated on all new developments until you were on your way. That was an enormous help to us with re-arranging things on the ground for you. We're very pleased it all worked out well and that you had such a great experience once you'd arrived.

Tailor-made S. Tanzania Safari by Battyboy, 25 Jun 2024
Holiday Rating:

out of this world

our first trip to Tanzania, wonderfully organised by Expert Africa, trip was very hihly planned for us, loved the peope in Tanzania and wow such beautiful country and animals, we couldnt get enough of this and hoping to go back.

our first trip to Tanzania, wonderfully organised by Expert Africa, trip was very hihly planned for us, loved the peope in Tanzania and wow such beautiful country and animals, we couldnt get enough of this and hoping to go back.

Rating for tour operator:

Expert Africa, from start to finish our trip was well organised and highly planned withgnnothing left to chance, our flights, changing airports met by meet and greet personal at ech point made transition so easy.. Lyndsey made our tip "Perfect"

Expert Africa responded to this review on 26 Jun 2024:

Thank you so much for your lovely feedback Roy, we’re so pleased to hear that you had such a great time in Tanzania. It sounds as if you really loved your time in Nyerere and Ruaha National Park, and that Ikuka Camp was a particular highlight. We look forward to helping you plan your next trip.

Expert Africa responded to this review on 26 Jun 2024:

Thank you so much Roy. It was a pleasure arranging this trip for you, and we’re very pleased that all the arrangements went so smoothly and that your trip was “perfect”! All the best, Lyndsey @ Expert Africa

Tailor-made Botswana Safari by Silk, 19 Jun 2024
Holiday Rating:

Absolutey awesome Botswana safari

Travelling as a family group of 3 - my parents and I, we spent 10 days in Botswana, combining stays in Kwara, Lagoon, Lebala and Camp Kalahari. We managed to see all the predators at least once in addition to herds of game, elephants and buffalos. During our stay at Camp Kalahari, we enjoyed their unique Meerkat, Bushmen and Night on the Pan experiences and were extremely fortunate to spot a Black-Footed Cat on one of our night drives. A holiday ...

Travelling as a family group of 3 - my parents and I, we spent 10 days in Botswana, combining stays in Kwara, Lagoon, Lebala and Camp Kalahari. We managed to see all the predators at least once in addition to herds of game, elephants and buffalos. During our stay at Camp Kalahari, we enjoyed their unique Meerkat, Bushmen and Night on the Pan experiences and were extremely fortunate to spot a Black-Footed Cat on one of our night drives. A holiday we won't ever forget!

Rating for tour operator:

Expert Africa and especially Lucy were an absolute joy to work with. Knowledgeable, friendly and incredibly helpful. From the first contact to the follow-up after our return, we felt comfortable.

Expert Africa responded to this review on 25 Jun 2024:

Thank you so much for your feedback Silke - we are delighted that you and your parents had such a wonderful 10 days in Botswana and with such great game viewing too. The combination of the Kwando-Linyanti, Okavango Delta and Makgadikgadi Salt Pans was a super choice and we’re so pleased you got to enjoy that mixture of activities – not forgetting the helicopter rides and the horse riding on the salt pans too!

Expert Africa responded to this review on 25 Jun 2024:

Thank you Silke - you too were an absolute pleasure to work with, and we hope you’ll be back to plan another safari with us soon. Lucy @ Expert Africa

Tailor-made Zambia Safari by Mrs. F, 9 Jun 2024
Holiday Rating:

Zambia safari

A trip to South Luangwa in Zambia staying at Lion Camp.

A trip to South Luangwa in Zambia staying at Lion Camp.

Rating for tour operator:

Expert Africa were fantastic - great knowledge, very helpful and heaps of useful information.

Expert Africa responded to this review on 09 Jun 2024:

A side trip to view the amazing wildlife in Zambia's South Luangwa National Park is a great experience to tack on to a work trip.

Expert Africa responded to this review on 09 Jun 2024:

The opportunity to help include a safari experience to this travellers trip was a pleasure. We are delighted it was such as success and that she saw and photographed such a wide variety and large number of animals!

Tailor-made Namibia Safari by D&A, 27 May 2024
Holiday Rating:

Incredible adventure around Namibia

We had an incredible 2 week trip driving around Namibia, mixing wildlife viewing with visiting some of the most incredible locations and scenery.

We had an incredible 2 week trip driving around Namibia, mixing wildlife viewing with visiting some of the most incredible locations and scenery.

Rating for tour operator:

Great service, incredible knowledge of the country and so good at tailoring the trip to our needs! Would 100% recommend!

Tailor-made Kenya Safari by docheathermd, 2 Apr 2024
Holiday Rating:

Kenya 2024 Lewa conservancy, Amboselli Mara North

the brilliant trip organized by Expert Africa Claire Scott started in Lewa Conservancy at Kifaru house. One of the highlights was a tour of the ranger centre and a visit to the dog tracking service. Amboselli offered lovely views of Mount Kilamonjaro. Mara North at Elephant Pepper House was full of wild life and few humans.

the brilliant trip organized by Expert Africa Claire Scott started in Lewa Conservancy at Kifaru house. One of the highlights was a tour of the ranger centre and a visit to the dog tracking service. Amboselli offered lovely views of Mount Kilamonjaro. Mara North at Elephant Pepper House was full of wild life and few humans.

Rating for tour operator:

We have used Expert AFrica since 2008 for our many trips They have always been responsive and top notch and their attention to detail is outstanding. Highly recommend them.

Tailor-made S. Tanzania Safari by steveklikr, 12 Mar 2024
Holiday Rating:

Fantastic Tanzania Safari

I have just returned from a fantastic safari taking in two remote camps in Southern Tanzania with amazing wildlife encounters, organised and set up for me by Expert Africa. They make it their business to know all about trips like this and the camps that can make our wildest wildlife dreams come true. An exhilarating and inspiring experience yet again!

I have just returned from a fantastic safari taking in two remote camps in Southern Tanzania with amazing wildlife encounters, organised and set up for me by Expert Africa. They make it their business to know all about trips like this and the camps that can make our wildest wildlife dreams come true. An exhilarating and inspiring experience yet again!

Rating for tour operator:

Expert Africa are brilliant at organising safari trips to destinations across Africa and have individual specialists who deal with each country, so you know you can rely upon their advice and organisational skills. The camps they offer are exceptional and the arrangements they make always run smoothly despite the logistical challenges of remote bush destinations. Great people to deal with!

Tailor-made Kenya Safari by Beez, 7 Feb 2024
Holiday Rating:

Horseback riding and bush camp safari in Kenya

I spent four days in Laikipia horseback riding and animal viewing, and then four days in the Mara at a bush camp viewing animals via Land Cruiser.

I spent four days in Laikipia horseback riding and animal viewing, and then four days in the Mara at a bush camp viewing animals via Land Cruiser.

Rating for tour operator:

Expert Africa was my tour operator. They were excellent in guiding me through pre-trip preparations and making sure I was escorted through the various transitions. Because of global unrest involving my home country, I was nervous before my trip and they arranged a phone call to help me through my concerns. Excellent customer service!

Tailor-made Namibia Safari by OSR, 4 Feb 2024
Holiday Rating:

Fantastic trip to Namibia

Two week self-drive trip in stunning Namibia - just wonderful. Stayed in a variety of places and saw amazing landscapes, fascinating rock art, plants, wildlife.

Two week self-drive trip in stunning Namibia - just wonderful. Stayed in a variety of places and saw amazing landscapes, fascinating rock art, plants, wildlife.

Rating for tour operator:

We had a wonderful trip brilliantly organised by Expert Africa - knowledgeable and friendly. Tailor-made trip, and Expert Africa provided us with plenty of local knowledge which really helped. Every detail attended to. Have already recommended them to family.

Tailor-made Kenya Safari by Mr P of Norfolk, 4 Feb 2024
Holiday Rating:

Kenya safari and beach holiday

Amazing hospitality and wildlife viewing at the 2 lodges selected for us and then a very relaxing stay at Diani Beach.

Amazing hospitality and wildlife viewing at the 2 lodges selected for us and then a very relaxing stay at Diani Beach.

Rating for tour operator:

The package put together for us met all our requests and expectations. Everything was well organised and all the ground agents and staff looking after us were very friendly and helpful.