AITO: The Association of Independent Tour Operators
Expert Africa

Expert Africa Traveller Reviews

Reviews of Expert Africa

Overall Company Rating
100%
Excellent 464
Good 8
Average 1
Poor 0
Terrible 0
Reviews Submitted: 473
Reviews Accepted: 473
Reviews Rejected: 0
473 reviews
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Tailor-made Kenya Safari by DC, 27 Aug 2023
Holiday Rating:

Unforgettable, amazing experience.

A brilliant trip which was absolutely perfect in every way. Amazing hospitality and incredible wild animals.

A brilliant trip which was absolutely perfect in every way. Amazing hospitality and incredible wild animals.

Rating for tour operator:

Wow what an amazing, unforgettable experience! We have never been anywhere in Africa before so it was very reassuring to have the expertise of Richard ensuring that everything was so organised as well as offering us great advice and answering all our questions. Everything about this holiday was perfect and Expert Africa deserve a lot of credit for that, selecting and recommending amazing accommodation. The website is also one of the best I have ever used- clean and clear layout, easy to navigate, whilst still being very informative with detailed reviews and information. I would without a doubt recommend Expert Africa to anyone thinking about booking a holiday to Africa.

Tailor-made Namibia Safari by george up north, 1 Aug 2023
Holiday Rating:

namibia 2023

fantastic tailor made trip exceeding expectations

fantastic tailor made trip exceeding expectations

Rating for tour operator:

helpful and responsive. asked about us as the first thing so clearly not a one size fits all trip

Expert Africa responded to this review on 01 Sep 2023:

It was a pleasure to help put together this fantastic trip for you and your family. And we are delighted that your experience of Namibia exceeded your expectations!

Thank you for taking the time to leave us such a lovely review.

Tailor-made Namibia Safari by Alex from the Algarve, 17 Jun 2023
Holiday Rating:

A 70th to remember!

A life long dream to drive around Namibia came true for my husband to celebrate his 70th. We've long loved Africa and always love a road trip - what a great partnership this was. We drove 3,000 km in three weeks - cruised down the Chobe, flew over the Okovanga and Victoria Falls. It was a real cornucopia of everything that is great about Africa - wonderful people - stunning locations and wildlife.

A life long dream to drive around Namibia came true for my husband to celebrate his 70th. We've long loved Africa and always love a road trip - what a great partnership this was. We drove 3,000 km in three weeks - cruised down the Chobe, flew over the Okovanga and Victoria Falls. It was a real cornucopia of everything that is great about Africa - wonderful people - stunning locations and wildlife.

Rating for tour operator:

We normally travel independantly but opted this time to share the load with Expert Africa and boy am I glad we did! Namibia is a huge country with such a diversity of options - using Expert Africa helped me refine the trip to meet all our criteria. Its a real skill to sit in New Zealand (as the agent) talking to a client in Algarve and really get to understand what the client requires - well done Maruka!!

Expert Africa responded to this review on 19 Jun 2023:

A road trip through Namibia should be on everyone's to do list and we are delighted you enjoyed yours so much. It was especially wonderful to hear about how many of the lodges offered you a special treat during your stay in celebration of your husbands birthday!

Expert Africa responded to this review on 19 Jun 2023:

It was a pleasure to discuss your travel ideas and the experiences you wanted for the both of you as you were planning this trip to surprise your husband with. Thank you for putting your trust in us. Most importantly, we loved hearing all about how the trip went and what the highlights were for you.

Tailor-made Botswana Safari by Ngamiland, 10 May 2023
Holiday Rating:

Botswana 2023

Just returned from our 4th trip to Botswana , all with expert africa and it could not have been better! They do such a great job and make it truly a very memorable trip.

Just returned from our 4th trip to Botswana , all with expert africa and it could not have been better! They do such a great job and make it truly a very memorable trip.

Rating for tour operator:

Expert Africa- the name says it all

Tailor-made Namibia Safari by K&G, 29 Apr 2023
Holiday Rating:

Once in a lifetime experience

A first time trip to Namibia, where we drove ourselves for over 2500km, and every stop felt like a different adventure.

A first time trip to Namibia, where we drove ourselves for over 2500km, and every stop felt like a different adventure.

Rating for tour operator:

From start to finish this holiday, organised completely by Expert Africa, was superb. Everything was just as we wanted it, if not better. They really are best in class for their in depth knowledge and personal insight, the quality of the supporting documents they provide and the detail of their website to help you plan in advance.

Tailor-made Botswana Safari by cider ed, 8 Mar 2023
Holiday Rating:

Our Trip to Botswana

We had two different kind of safari experiences: a tented camp for 4 nights and a game lodge for 3. The quality of service, food and accommodation at both was high, and the game-viewing experiences we had were varied and so interesting. All of our party enjoyed the trip immensely.

We had two different kind of safari experiences: a tented camp for 4 nights and a game lodge for 3. The quality of service, food and accommodation at both was high, and the game-viewing experiences we had were varied and so interesting. All of our party enjoyed the trip immensely.

Rating for tour operator:

Expert Africa listened carefully to our needs and suggestions for our holiday and then were able to design our perfect trip to meet those needs exactly. The arrangements were delivered perfectly. Yet again, we were very pleased with the service Expert Africa provided.

Tailor-made Kenya Safari by Alan P., 6 Mar 2023
Holiday Rating:

Fantastic safari holiday in Kenya

We stayed for three nights each at two Kicheche tented camps - in Laikipia (Ole Pejeta Conservancy) and the Valley Camp (Naboisa Conservancy) in that Masai Mara. We had sightings of the big 5 and many more fantastic animals and birds, with our expert guides Peter and Bernard, respectively. Both camps were well-appointed, the accommodation was very comfortable and the food was excellent. Prior to the safaris, we stayed at Hemmingways, Nairobi ...

We stayed for three nights each at two Kicheche tented camps - in Laikipia (Ole Pejeta Conservancy) and the Valley Camp (Naboisa Conservancy) in that Masai Mara. We had sightings of the big 5 and many more fantastic animals and birds, with our expert guides Peter and Bernard, respectively. Both camps were well-appointed, the accommodation was very comfortable and the food was excellent. Prior to the safaris, we stayed at Hemmingways, Nairobi - a first class hotel - and afterwards at Sands at Charle Island on the Indian Ocean which was a good place to unwind.

Rating for tour operator:

Very attentive travel consultant and faultless organisation throughout. Highly recommended.

Expert Africa responded to this review on 07 Mar 2023:

We are delighted that you had such a fantastic time in Kenya! It was a pleasure tailor making this trip for you, and thank you for taking the time to leave us such a nice review.

Tailor-made N. Tanzania Safari by Mr. D, 5 Feb 2023
Holiday Rating:

Fabulous Holiday in Keny and Kenay

We (my wife and I) had an incredible experience during this trip. Everything was first rate. We spent two days in Kenya at Lake Nakuru and 10 days in Tanzania at Lake Manyara, the Ngorongoro Crater and surroundings, Olduvai Gorge, and the southern Serengeti. We saw everything that we hoped to see (captivating places, amazing plentiful wildlife and birds), stayed in wonderful lodges, gained insight into human evolution at the world-renowned Olduvai ...

We (my wife and I) had an incredible experience during this trip. Everything was first rate. We spent two days in Kenya at Lake Nakuru and 10 days in Tanzania at Lake Manyara, the Ngorongoro Crater and surroundings, Olduvai Gorge, and the southern Serengeti. We saw everything that we hoped to see (captivating places, amazing plentiful wildlife and birds), stayed in wonderful lodges, gained insight into human evolution at the world-renowned Olduvai Gorge archeological site, learned an amazing amount of information about local culture, people, flora, and animal behavior, were very comfortable doing it, and most importantly, had lots of fun throughout. We are very grateful to Expert Africa, especially Maruska who helped us plan the trip, for making all of this possible. Each of the five lodges/camps in which we stayed were located in beautiful places, were incredibly comfortable, provided outstanding service, and had plentiful, excellent, healthy food (we never left a meal wanting for more). And the guides that accompanied us in every place were very personable, likable, and knowledgeable people from whom we learned much about the countries and local flora and fauna. Finally, the ancillary activities - a visit to a local Maasai village and a long walk from our lodge to the rim of the Ngorongoro Crater - were interesting, informative, and fun, with the added benefit of providing exercise after long days of riding in safari vehicles.

Rating for tour operator:

This was our second trip organized by Expert Africa. The first was a short three-day outing in 2019 to Zanzibar planned as a side trip while we were in Kenya on a work trip. We chose Expert Africa to help us plan this longer two-week visit because we were so pleased with the quality of our trip to Zanzibar. Needless to say, we are even more impressed by Expert Africa after this trip. Everything was outstanding: the very helpful web site; the advice that we received from Maruska during our planning of the trip, including the pros and cons of selecting either Botswana or Tanzania as our destination; the materials that we received to help us plan the trip- alternative choices of places to visit and camps for lodging and detailed Expert Africa reviews of each of these lodges/camps, including a tally of the wildlife that previous guests had observed; very detailed and helpful annotated itineraries, information to help us navigate Covid-related health requirements; a helpful guide to travelling in Tanzania; and high quality vendors for all of the services provided. We particularly appreciated that Maruska provided alternatives for places to visit, things to do, and places to stay, always giving us the final choice. Maruska also was very easy to work with. We had numerous phone calls and email exchanges during the planning of the trip and she answered all of my questions thoroughly and promptly. We hope that we will make further trips to East Africa in the next few years. We will definitely ask Expert Africa to help us plan any future trip whenever we are ready to do so. We also would like to express our deep appreciation for the invaluable, outstanding assistance that Maruska Adye-Rowe provided to us during the planning of this trip. The choices that she provided for places to visit and stay and things to do, always giving us the final choice, and the vendors she selected made our incredible experience possible. We hope that we will make further trips to East Africa in the next few years. We will definitely ask Expert Africa to help us plan any future trip whenever we are ready to do so.

Expert Africa responded to this review on 08 Feb 2023:

Thank you very much. We appreciate you letting us help you plan such a varied trip with so many great experiences and are delighted that it was such a success, and of course, so much fun!

Expert Africa responded to this review on 08 Feb 2023:

Thank you very much for taking the time to send in your kind words. It was a pleasure to help you with your safari arrangements and so rewarding for us that the trip was such as success and that you enjoyed all the different experiences so much.

Tailor-made S. Tanzania Safari by D & J's safari, 17 Jan 2023
Holiday Rating:

Green Season Safaris

Two 4 day safaris in two National Parks of Tanzania; our first in the green season. We thoroughly enjoyed these safaris, especially Ikuka Camp in Ruaha NP which was simply brilliant. It was lovely to see everything green, growing and quite a contrast from the dry season landscape

Two 4 day safaris in two National Parks of Tanzania; our first in the green season. We thoroughly enjoyed these safaris, especially Ikuka Camp in Ruaha NP which was simply brilliant. It was lovely to see everything green, growing and quite a contrast from the dry season landscape

Rating for tour operator:

Very professional, helpful and knowledgeable; nothing is too much trouble for them. This is already our third time of using them which I think just about says it all!

Expert Africa responded to this review on 17 Jan 2023:

Very many thanks for taking the time to leave such a lovely review. It was a pleasure putting this trip together and we are thrilled to read that you had such a wonderful time! Travelling in the Emerald season can be very rewarding, with green and lush landscapes, and lots of new life!

Tailor-made Namibia Safari by Prof. L & wife from Denmark, 5 Dec 2022
Holiday Rating:

Anyone who has not traveled far thinks his mother is the best cook

It´s our 4th trip arranged through ExpertAfrica. We had the most amazing experience, read on: https://recollectionsafrica.blogspot.com/2022/ describes out tour in 2022 with ExpertAfrica.

It´s our 4th trip arranged through ExpertAfrica. We had the most amazing experience, read on: https://recollectionsafrica.blogspot.com/2022/ describes out tour in 2022 with ExpertAfrica.

Rating for tour operator:

We get qualified assistance with booking and itinirary despite own extended knowledge about Africa visiting > 20 countries and specifically Namibia for five times. ExpertAfrica ihas proven a very reliable travel agent