AITO: The Association of Independent Tour Operators
Visions Holiday Group

Visions Holiday Group Traveller Reviews

Reviews of Visions Holiday Group

Overall Company Rating
100%
Excellent 49
Good 0
Average 0
Poor 0
Terrible 0
Reviews Submitted: 49
Reviews Accepted: 49
Reviews Rejected: 0
49 reviews
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Visions Holiday Group by Ally, 31 Jul 2015
Holiday Rating:

A lovely relaxing holiday

The villa was lovely and Jane the rep was excellent.

The villa was lovely and Jane the rep was excellent.

Rating for tour operator:

They are very approachable and will leave you alone if that's what you want but equally will organise anything for you if you ask.

Visions Holiday Group responded to this review on 04 Aug 2015:

This is great to hear!

Visions Holiday Group by oggy, 25 Jul 2015
Holiday Rating:

40th Wedding anniversary celebrations in Kefalonia

We took the whole family (8 adults & 2 small children) to Trapezaki on Kefalonia and had a really fantastic holiday. It must have been a bit of a nightmare to organise but the whole thing worked out perfectly. All the complicated travel arrangements went without a hitch including the car hire; the documents and information we were given were great and the villa itself was just amazing, absolutely excellent, luxurious, comfortable, clean, cool ...

We took the whole family (8 adults & 2 small children) to Trapezaki on Kefalonia and had a really fantastic holiday. It must have been a bit of a nightmare to organise but the whole thing worked out perfectly. All the complicated travel arrangements went without a hitch including the car hire; the documents and information we were given were great and the villa itself was just amazing, absolutely excellent, luxurious, comfortable, clean, cool with a wonderful swimming pool and lots of very necessary shade. We all loved it and have had such a great time. It was also a very easy place to cope with 2 small children and in a lovely location for the adults.

Rating for tour operator:

Fantastic; helpful, friendly and very efficient

Visions Holiday Group responded to this review on 25 Jul 2015:

We are thrilled that you all had a great time and a jolly good reason to celebrate!

Visions Holiday Group responded to this review on 25 Jul 2015:

Thank you again for your comments, they are very much appreciated and it was a pleasure to assist you - Zoe & Stacey

Visions Holiday Group by d, 21 Jun 2015
Holiday Rating:

The best holiday yet

Zoe and Lucy excelled again , lovely holiday wonderful hotel best one yet

Zoe and Lucy excelled again , lovely holiday wonderful hotel best one yet

Rating for tour operator:

Always the best

Visions Holiday Group responded to this review on 21 Jun 2015:

This is brilliant news, we are thrilled - Zoe & Lucy.

Visions Holiday Group responded to this review on 21 Jun 2015:

We try hard and pleased that our efforts are with it. Many thanks for your kind words.

Visions Holiday Group by kirk, 6 Jun 2015
Holiday Rating:

skopelos greece

an excellent small boutique hotel. the staff were always amenable, professional & friendly. the hotel rooms were exceptionally clean. a nice touch was that every room had mosquito screens & all windows & patio doors featured reflective or mirrored glass so that we could see out from our rooms without feeling that other guests could look in. a nice feeling of privacy. the infinity pool was superb & the beach was only 50 metres away. the food ...

an excellent small boutique hotel. the staff were always amenable, professional & friendly. the hotel rooms were exceptionally clean. a nice touch was that every room had mosquito screens & all windows & patio doors featured reflective or mirrored glass so that we could see out from our rooms without feeling that other guests could look in. a nice feeling of privacy. the infinity pool was superb & the beach was only 50 metres away. the food on offer was always fresh & tasty. we are considering returning next year.

Rating for tour operator:

very very professional. from the initial enquiry to holiday purchase, every thing went smoothly. all necessary paperwork was sent to us in ample time. there was no need to worry. we felt safe in their hands.

Visions Holiday Group responded to this review on 06 Jun 2015:

Thank you, we're really pleased you enjoyed the holiday. We also love this property and it's such great value. We are happy to hear the standards are still high.

Visions Holiday Group responded to this review on 06 Jun 2015:

Thank you for taking the time to leave feedback on Islands of Greece. We would happily assist you again next year if you opt to travel to the Greek Islands.

Visions Holiday Group by mattlfc, 5 Nov 2014
Holiday Rating:

wonderful holiday making a lifetime of memories

Trip to SA to include Cape Town, whales & Eastern Cape safari.

Trip to SA to include Cape Town, whales & Eastern Cape safari.

Rating for tour operator:

Organised by Lucy Cook - who not only met all of my requirements for activities, dates, budget and quality - additionally managed to make a couple of recommendations for things to see and do which turned into 100% hits ! In summary it was a fabulous holiday. The recommendation of how to do things - the venues chosen - the welcome/preparation pack - and the help and professionalism you and your support company in SA gave us - even when things went bad with one of the flights/airlines - in all matters Visions of Africa were top class. More than happy to recommend and hopefully use your company again.

Visions Holiday Group responded to this review on 05 Nov 2014:

One of our favourite trips!

Visions Holiday Group responded to this review on 05 Nov 2014:

Thank you so much! It was a pleasure to help.

Visions Holiday Group by THE MANI - IN PATRICK LEIGH FERMOR'S FOOTSTEPS, 10 Oct 2014
Holiday Rating:

Visions Holiday Group review

Excellent service from Alan and Zoe at Visions Holiday Group. They speak from experience and have a detailed knowledge of the various locations etc A first class reliable service which I am happy to recommend.

Excellent service from Alan and Zoe at Visions Holiday Group. They speak from experience and have a detailed knowledge of the various locations etc A first class reliable service which I am happy to recommend.

Visions Holiday Group responded to this review on 13 Oct 2014:

It's a pleasure to assist you again.

Visions Holiday Group by Cusopian, 30 Sep 2014
Holiday Rating:

A relaxing break in a top class villa

We loved the villa - Zakharoula 3 on Skiathos. One of the top two we have rented, the other being in Crete some years ago. The car hired to us by Europcar was a bit of a wreck (32,000km) but got us up and down the very steep hills to the villa from the coast. A climb to 300m above sea level in 10 minutes is not for the faint-hearted nor those with poor clutch control. We used the villa's pool much more than beaches where we found Eleni ...

We loved the villa - Zakharoula 3 on Skiathos. One of the top two we have rented, the other being in Crete some years ago. The car hired to us by Europcar was a bit of a wreck (32,000km) but got us up and down the very steep hills to the villa from the coast. A climb to 300m above sea level in 10 minutes is not for the faint-hearted nor those with poor clutch control. We used the villa's pool much more than beaches where we found Eleni suited us best. Weather was mixed with a couple of big storms, but not a real problem. Skiathos airport is a total disaster, with every flight (14 were listed)badly delayed on the day of our departure. We were delayed by about two hours on both outward and inward flights. This alone would stop us returning to Skiathos, but everything else about the island (apart from Banana Beach) was very pleasant. The quality of Greek food has certainly gone up a notch or two in recent years (no lamb chops burnt to a crisp) but there is still a lack of real choice. All restaurants had almost the same menu. Overall we really enjoyed our stay but would look for a different island next time we return to Greece.

Rating for tour operator:

Booking process was very straightforward, with excellent advice from Zoe. Thanks for recommending such good accommodation! However, the story about the flight stopping in Volos on the return leg in order to refuel as the runway at Skiathos is too short for a plane to take off with a full fuel load is disingenuous. All 14 other flights listed were flying directly back to the UK, some much further north than Gatwick, so fuel load is clearly not an issue. Passengers disembarked and more got on the plane at Volos, so this is clearly a scheduled stop for passenger purposes, not fuel! Why not simply say this? A minor point, but one that irritated us. They do need to talk to Europcar about the quality of the cars they hire out. Ours was an old banger which was dented, scraped, and scratched. Sometimes the central locking worked, sometimes not. I've NEVER had a hire car with 32,000 km on the clock before. It showed its age! We were not told that the villa had a washing machine, which meant that we took far more clothes than we needed to. A small detail, but... Equally, the villa was cleaned every two days, not weekly as we had been advised. Overall, however, we were happy with the service provided and would use Islands-of-Greece again. They just need to sort out a few relatively minor details, get the information that they give to clients correct, and ensure that they don't make up stories that can be easily checked.

Visions Holiday Group responded to this review on 05 Nov 2014:

We are pleased that you enjoyed Skiathos overall, it is one of our favourite islands.

Visions Holiday Group responded to this review on 05 Nov 2014:

I have made Zoe aware of your comments - with thanks. With regard to refuelling, it very much depends on the aircraft size / weight on board as to whether fuel is topped up at the same time as clients embarkation /disembarkation on the return journey. In 2014 it was only the Boeing aircraft that could make the journey without refuelling. We will ensure going forward that it is made clear, this is a refuelling stop as well as a passenger embarkation / disembarkation stop. I hope we can assist with future holidays to the Greek islands.

Visions Holiday Group by Wilki, 17 Aug 2014
Holiday Rating:

Exact ally as they said it would be!

Island. Hopping Greece, all paper work on time and accurate, representatives in resort on time, knowledgeable and helpful, . Excellent support from the start in selecting both islands and hotels. Inter island travel well organised and allowed to make the most of each day not feeling we had lost a day to travel. A professional service based on excellent knowledge of the islands and backed up with supportive staff. Many thanks for all the help.

Island. Hopping Greece, all paper work on time and accurate, representatives in resort on time, knowledgeable and helpful, . Excellent support from the start in selecting both islands and hotels. Inter island travel well organised and allowed to make the most of each day not feeling we had lost a day to travel. A professional service based on excellent knowledge of the islands and backed up with supportive staff. Many thanks for all the help.

Rating for tour operator:

Visions Holiday Group. A first class service from start to finish. Reassuring and supportive.

Visions Holiday Group responded to this review on 17 Aug 2014:

Fantastic to hear that you enjoyed your island hopping experience with Islands of Greece. Thank you for leaving your feedback.

Visions Holiday Group responded to this review on 17 Aug 2014:

Thank you very much!

Visions Holiday Group by Malia, 21 Jul 2014
Holiday Rating:

Perfect holiday

Everything was perfectly organized, both before and during the holiday.Any queries were answered promptly via email. The price for 2 weeks island hopping in Greece plus flights was amazing. We were greeted by a friendly member of staff or hotelowner at every port, all transfers went without a problem. 2 out of the 3 hotels were excellent (despite only being 3 stars), the third one a four star a bit disappointing but still ok (Kanapitsa mare ...

Everything was perfectly organized, both before and during the holiday.Any queries were answered promptly via email. The price for 2 weeks island hopping in Greece plus flights was amazing. We were greeted by a friendly member of staff or hotelowner at every port, all transfers went without a problem. 2 out of the 3 hotels were excellent (despite only being 3 stars), the third one a four star a bit disappointing but still ok (Kanapitsa mare on Skiathos). Overall can fully recommend this company and will definitely use again, in fact only found them by accident, I think they could do with investing in some advertisement.

Rating for tour operator:

Zoe delivered an excellent service, always replied promptly and answered questions patiently. The package she put together for us was fantastic and everything was organized well

Visions Holiday Group by Vixen4040, 26 Jun 2014
Holiday Rating:

Cyclades Island Hopping - Santorini, Naxos & Mykonos

We contacted Visions Holiday Group to arrange island hopping, all I gave them were the three islands we wanted to visit and rough dates we wished to travel. I received a quotation the next day, which was absolutely as we wanted and at an excellent price. We had the most fantastic holiday and the hotels were amazing.

We contacted Visions Holiday Group to arrange island hopping, all I gave them were the three islands we wanted to visit and rough dates we wished to travel. I received a quotation the next day, which was absolutely as we wanted and at an excellent price. We had the most fantastic holiday and the hotels were amazing.

Rating for tour operator:

Very efficient and when a transfer did not arrive, the problem was sorted out within minutes.