AITO: The Association of Independent Tour Operators
Visions Holiday Group

Visions Holiday Group Traveller Reviews

Reviews of Visions Holiday Group

Overall Company Rating
100%
Excellent 49
Good 0
Average 0
Poor 0
Terrible 0
Reviews Submitted: 49
Reviews Accepted: 49
Reviews Rejected: 0
49 reviews
Sort by:
Visions Holiday Group by Steph, 10 May 2023
Holiday Rating:

Beautiful Crete

Hassle free holiday. Taxi driver waiting for me at the airport, lovely central hotel, great room and breakfast and friendly, helpful staff. A great first trip after lockdown.

Hassle free holiday. Taxi driver waiting for me at the airport, lovely central hotel, great room and breakfast and friendly, helpful staff. A great first trip after lockdown.

Rating for tour operator:

Very helpful booking what I wanted and answering any queries

Visions Holiday Group responded to this review on 11 May 2023:

We are pleased that you enjoyed travelling to the island of Crete with Islands of Greece.

Visions Holiday Group responded to this review on 11 May 2023:

Great news and we look forward to you travelling with the Visions Holiday Group again one day.

Visions Holiday Group by Johnboy, 30 Mar 2023
Holiday Rating:

First class holiday with excellent support when needed

Our holiday encompassed stays in Istanbul before flying to and staying in Cape Town before picking up a hire car be to drive the Garden Route with stops along the way where the accommodation was some of the best we have ever stayed in. We finished our S. Africa trip with a fantastic 3 nights at Kariega Game Reserve before flying out to Mauritius to end the holiday. This is when we really needed help as my wifes's father was then taken seriously ...

Our holiday encompassed stays in Istanbul before flying to and staying in Cape Town before picking up a hire car be to drive the Garden Route with stops along the way where the accommodation was some of the best we have ever stayed in. We finished our S. Africa trip with a fantastic 3 nights at Kariega Game Reserve before flying out to Mauritius to end the holiday. This is when we really needed help as my wifes's father was then taken seriously ill back in the UK. We contacted our travel agents (Carrick Travel) back home to see if there was any chance of transferring our flights home to an earlier date. Visions then organised everything for us moving our flights and hotel transfers within the day so that we could get home at the earliest opportunity available, with their help my wife was able to get home in time to see her father before he sadly passed away the following day. We could not praise Visions of Africa, our UK travel agent and Mautourco in Mauritius highly enough for working together so efficiently to help us in our hour of need. Thank you

Rating for tour operator:

They booked us top class accommodation at reasonable prices, and the whole holiday from Istanbul to S. Africa to Mauritius which included 6 flights and many airport/hotel transfers went without a hitch, including a very warm welcome from a Visions Rep at Cape Town airport where we were handed a pack of information (in a very nice bag) before being transferred to our hotel.

Visions Holiday Group responded to this review on 30 Mar 2023:

Such a sad situation to be faced with on holiday but we're so pleased that we could assist in making swift arrangements for your repatriation, along with the ground agent and Carrick Travel.

Visions Holiday Group responded to this review on 30 Mar 2023:

Thank you for your honest feedback and kind words. We welcome the opportunity to assist you again when the need arises.

Visions Holiday Group by 'The Wishlisters', 28 Mar 2023
Holiday Rating:

Africa - Memorable & Exceeding Expectations

First of all, can we say many many thanks for arranging such a wonderful, memorable and well organised and documented holiday for us........as testified by our photographs !. As you know, it was quite a busy itinerary with different components that had to work seamlessly and timely - which they did ! Flights All on time with both BA and SAA giving excellent service Hotels The choice of hotels was first class - they were absolutely fantastic...

First of all, can we say many many thanks for arranging such a wonderful, memorable and well organised and documented holiday for us........as testified by our photographs !. As you know, it was quite a busy itinerary with different components that had to work seamlessly and timely - which they did ! Flights All on time with both BA and SAA giving excellent service Hotels The choice of hotels was first class - they were absolutely fantastic. The rooms and the staff were amazing in every case. We felt very special at every location. In hindsight we should have spent an extra day at Mont Rochelle in Frankschoek and a day less at the 12 Apostles near Camps Bay as it was far more restful than the 12A. Food was unbelievable and thoroughly appetising everywhere - portions were very healthy but sometimes challenging especially as we did not want to waste it ! Victoria Falls walking tour and Sunset Cruise Absolutely mesmerising and perfect . can only say WOW ! Would not have missed them for anything. Would love to go back when less water is cascading over the Falls to see it in a different way. We got absolutely soaked in spite of the showerproof ponchos - everything from underclothes to shoes making it difficult to take some pics as the spray was so heavy. Worth warning people about this possibility ! Soon dried out back at the hotel so no problem for us. Blue Train What can we say - it lived up to expectations and beyond. What an experience with the highlight of the Kimberly mine visit with an excellent guide. Transfers Really incredible with lovely drivers and immaculate cars - well done for using this company and to Jarat. Full Day Cape Town Tour A really great day tour with the lovely guide Wilma - very informative and good fun. In spite of the poor wet weather at the start of the day and a bad traffic queue the day was fantastic. Everywhere was covered and the day crowned with the Table Top Mountain visit which was unbelievable Finally, and once again, so may thanks for organising our holiday and it was a pleasure dealing with you throughout the entire process from our initial telephone call and through the various emails and Whats Apps ......it was very reassuring for us both to know that we were dealing with a travel professional who had our interests at heart throughout. We hope you continue to successfully arrange other holidays for other lucky travellers, and we have no hesitation in recommending you and the Visions Group Holiday to others - as we have already done. Hope to arrange further holidays with you ...... let's hope so. With kind regards

Rating for tour operator:

Anthea was a delight to work with and accommodated all our requirements. A true travel and passionate professional who bothered to go the extra mile with information, documentation and support available when needed.

Visions Holiday Group responded to this review on 28 Mar 2023:

It was a pleasure to assist with your trip and we are so happy that it all worked seamlessly.

Visions Holiday Group responded to this review on 28 Mar 2023:

I will be sure to let Anthea know. She is a treasure!

Visions Holiday Group by Down memory lane.........our first visit was 47 years ago! , 2 Oct 2022
Holiday Rating:

The most relaxing holiday we have ever had in the Greek Islands

We traveled around the Cyclades Islands by ferry...........Mykonos, Koufonisia, Paros, Naxos and Santorini...............having flown into Mykonos and out via Santorini

We traveled around the Cyclades Islands by ferry...........Mykonos, Koufonisia, Paros, Naxos and Santorini...............having flown into Mykonos and out via Santorini

Rating for tour operator:

The help we got from Alan Garner of Islands of Greece was excellent, he had time to listen and determine what we wanted from our holiday and had the knowledge and expertise to advise us accordingly...............moreover delivered exactly what we wanted

Visions Holiday Group responded to this review on 02 Nov 2022:

Beautiful selection of islands to visit and one of our most popular routes at Islands of Greece.

Visions Holiday Group responded to this review on 02 Nov 2022:

Thank you for your positive review, in particular about Alan, he is very passionate about the Greek islands and we are pleased that you appreciated his level of service. We look forward to helping you with your next trip to Greece.

Visions Holiday Group by Cossysenior, 26 Sep 2022
Holiday Rating:

Visions Holidays / Islands of Greece Recommended Itinerary Proved Fabulous

Our recent holiday involved BA Business Class flights to / from Athens, 2 nights accommodation at the NJV Athens Plaza, ferry transfer to Sifnos and then 10 nights at the wonderful Verina Terra, Platys Gialos. The itinerary also included all private transfers.

Our recent holiday involved BA Business Class flights to / from Athens, 2 nights accommodation at the NJV Athens Plaza, ferry transfer to Sifnos and then 10 nights at the wonderful Verina Terra, Platys Gialos. The itinerary also included all private transfers.

Rating for tour operator:

My wife and I have now used Visions Holiday Group (Islands of Greece) on 3 occasions. Pre-Covid, we had always booked independently. As ‘well travelled’ pensioners, our requirements are now firmly-set, with Business Class travel and boutique hotels (close to restaurants / tavernas) being ‘non-negotiable’. Visions Holidays (and Alan Garner in particular) now fully understand our needs and consistently tailor their recommendations accordingly. The Visions team provide outstanding service from pre-booking, throughout the booking process, during your holiday and also post your return. My wife and I can’t recommend Visions high enough.

Visions Holiday Group responded to this review on 26 Sep 2022:

Thank you very much for taking the time to leave your review on Visions Holiday Group and in particular, Alan. We are pleased that you appreciate the service that we provided all through your trip and it's a pleasure to assist both you and your wife. We look forward to many more exciting trips going forward.

Visions Holiday Group by Mr E S 21, 16 Nov 2021
Holiday Rating:

Wonderful

It was a last minute booking after Morroco closed its borders and I couldn’t be happier with the service Visions gave us. I am no hesitation in recommending them

It was a last minute booking after Morroco closed its borders and I couldn’t be happier with the service Visions gave us. I am no hesitation in recommending them

Rating for tour operator:

VISIONS / Ilios Travel

Visions Holiday Group responded to this review on 18 Nov 2021:

We were very happy to have you travel to Turkey with Ilios Travel and hope that we will hear from you another time.

Visions Holiday Group by Cochise, 12 Oct 2021
Holiday Rating:

R&R in Crete

We stayed for 12 nights at the Asterion Spa & Suites in Platanias. Very good hotel and access to the beach, the surrounding area is a little quiet if you’re looking for nightlife but Chania is a short and cheap enough taxi away.

We stayed for 12 nights at the Asterion Spa & Suites in Platanias. Very good hotel and access to the beach, the surrounding area is a little quiet if you’re looking for nightlife but Chania is a short and cheap enough taxi away.

Rating for tour operator:

Booked through Visions Holidays at the last minute, they listened to what we wanted and quickly came back with some options, and once we had decided, the booking (including flights and transfers) was all sorted out very quickly and easily.

Visions Holiday Group responded to this review on 13 Oct 2021:

It was great to look after you in Crete and we are pleased that you had a nice time.

Visions Holiday Group by Happy Princess!, 7 Oct 2021
Holiday Rating:

Amazing!

Flight from Edinburgh to Athens for1 night, flight to Milos for 11 nights, ferry to Santorini for 8 nights, flight from Santorini to Edinburgh via Athens

Flight from Edinburgh to Athens for1 night, flight to Milos for 11 nights, ferry to Santorini for 8 nights, flight from Santorini to Edinburgh via Athens

Rating for tour operator:

Very professional and extremely helpful. Everything about the holiday was very efficiently organised. Very easy to get hold of someone to speak to which, in this day and age, is very rare indeed! I have had no hesitation in returning to Isands of Greece (Visions Group) to book my 2022 holiday.

Visions Holiday Group responded to this review on 13 Oct 2021:

Thank you for such kind words, we are pleased to be able to take you away again in 2022.

Visions Holiday Group by Cossysenior, 5 Oct 2021
Holiday Rating:

Why would you use any other company than Visions for your holiday plans?

Generally, my wife and I are independent travellers, booking our flights, hotels, car hire etc. However, in 2019 we used Visions for the 1st time to book a Greek holiday. The service we received was excellent. This year we decided to return to Crete after many years. We spoke to Visions and outlined our list of ‘must have’ requirements which included a high-class ‘boutique hotel’ and easy access to excellent restaurants. We also required daytime ...

Generally, my wife and I are independent travellers, booking our flights, hotels, car hire etc. However, in 2019 we used Visions for the 1st time to book a Greek holiday. The service we received was excellent. This year we decided to return to Crete after many years. We spoke to Visions and outlined our list of ‘must have’ requirements which included a high-class ‘boutique hotel’ and easy access to excellent restaurants. We also required daytime flights. From ‘minute 1’ the service we received from Visions was absolutely superb. They recommended a fantastic hotel - Rimondi Boutique, Rethymno. They couldn’t have chosen better. We had a fantastic holiday. Well done Visions.

Rating for tour operator:

See above ‘Holiday’ comments. Visions is now our ‘Number 1’ travel agent.

Visions Holiday Group responded to this review on 06 Oct 2021:

Thank you for such a glowing review, we are thrilled that we got it spot on for you.

Visions Holiday Group responded to this review on 06 Oct 2021:

We are happy to be in that position! We look forward to arranging the next trip.

Visions Holiday Group by Santorini Sundowners , 5 Oct 2021
Holiday Rating:

Greek Odyssey

Greek Island hopping from Mykonos to Santorini via Paros and Naxos for four silver surfers!

Greek Island hopping from Mykonos to Santorini via Paros and Naxos for four silver surfers!

Rating for tour operator:

All bookings and transfers were well organised and we had no delays or issues. Very confident in the tour company.

Visions Holiday Group responded to this review on 06 Oct 2021:

Thank you Very much for your feedback and we are pleased it all worked well with no delays or issues. We look forward to arranging the next trip!