Tangney Tours Traveller Reviews

First of all, as Catholics, although this is a break from our normal routine, we do not look upon a pilgrimage as a 'holiday'! But relating our experience in 'holiday' terms for the purposes of this survey, it was everything we had hoped for: The three of us, my wife and my nephew, have been on pilgrimage to Lourdes several times before, and then as now, we never fail to be overwhelmed by both the natural beauty of the location, and the 'spiritual' experience we all enjoy and feel we have benefited from.

We have travelled with Tangney Tours on several previous occasions and have always found them to be extremely professional in their efforts to accommodate our needs. Their tour representatives in particular are always polite and friendly, and always available to help out with any problems or queries. My only criticism would be that in the past we have experienced annoying flight delays with the charter airline they were using, e.g. Monarch Airlines, but this has now been hopefully resolved as we had no such problems on our most recent pilgrimage to Lourdes, since they have now switched to a different charter airline.

I have been on 2 pilgrimages with Tangney tours this year and both were marvellous. The your company handles problems calmly and efficiently (a plane load of luggage lost on the way to Tel Aviv was recovered and interim arrangements made quickly). The Lourdes pilgrimage was as smooth as clockwork. Hotel choices were very good and the local guide in the Holy land was extremely knowledgeable and accomodating.

Tangney tours are very experienced and professional. Problems are resolved quickly and pilgrims are well cared for.

Flight was good. No holdups. Hotel excellant.

Tangney Tours are excellant tour operators, well organised. Nothing too much trouble. Tour rep available every breakfast time if needed.

Tangney Tours made exceptional efforts in the light of a technical issue with the evening flight home. All 160 passengers [including many elderly and infirm] were efficiently transported back from the hotel to Lourdes where a meal and overnight accommodation was waiting for them. A revised flight was organoised for the following morning and all passengers transferred to the airport on time. Tangney Tours local staff were excellent - many giving up their evening to help us.

Hotel room not available on arrival, also itinerary stated that meals were to be served in the hotel, this was not the case as we were lead down two streets to a restaurant for our meals, which to frank were only average.

I flagged up my complaints to both the courier and the tour operator when I returned and received a letter that didn't address my complaints, so obviously I would not use them again, or recommend them.

Traveling on my own, I was quite nervous at first but need not have been. I had the most wonderful time and can't wait to book my next trip. From the moment I arrived in Lourdes, I felt like I was taken care of. Sylvie our guide was absolutely wonderful as were the staff at the Beau site.The food was great and plentiful and my room very comfortable. I also made some great friends whilst there.

Frances in the office was very knowledgeable and reassured me through the whole booking process. Thank you Tangney Tours, I look forward to booking with you again soon.

My pilgrimage to the Holy Land was my third visit there. It is wonderful to be able to walk in the footsteps of Jesus but equally important was the opportunity to meet Christians still living there

Everything was very well organised. You knew before you went exactly what to expect. Any queries we had before going were dealt with immediately. All of this meant that we were able to relax on the pilgrimage. It was the third time visiting the Holy Land but I still learnt much that I had not previously known. A memorable pilgrimage.

Very well organised, good transport and accommodation. Well organised.

Friendly, helpful and well organised. Definitely would book with Tangney Tours again.

We took a school party of 90 pilgrims to Lourdes for the HCPT Easter Pilgrimage.

Our school group travel arrangements to Lourdes was made through Tangney Tours - from St Pancras to Lourdes and the return journey. Staff at Tangney Tours accompanied the group and made sure that all arrangements went smoothly. At all times, the staff were courteous, accommodating and patient.

We took a school party of 90 pilgrims to Lourdes for the HCPT Easter Pilgrimage.

Our school group travel arrangements to Lourdes was made through Tangney Tours - from St Pancras to Lourdes and the return journey. Staff at Tangney Tours accompanied the group and made sure that all arrangements went smoothly. At all times, the staff were courteous, accommodating and patient.