AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 257
Good 40
Average 3
Poor 1
Terrible 1
Reviews Submitted: 302
Reviews Accepted: 300
Reviews Rejected: 2
300 reviews
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Serenity Holidays by Corsicanfan, 4 Jun 2018
Holiday Rating:

Corsican Revelation

Fantastic first visit to Corsica. Stayed T Casa Rosa in Ile Rousse, lovely small hotel ,clean friendly and convenient for beach and town centre. Hired a car for a few days and were so glad we did, the mountain gorges were spectacularly beautiful . Will definitely return.

Fantastic first visit to Corsica. Stayed T Casa Rosa in Ile Rousse, lovely small hotel ,clean friendly and convenient for beach and town centre. Hired a car for a few days and were so glad we did, the mountain gorges were spectacularly beautiful . Will definitely return.

Rating for tour operator:

Excellent experience due to the professionalism and courteous service we received from every employee we had dealings with. Felt like an individually valued client sadly missing when travelling with some of the major tour operators.Will definitely use them again and would recommend them to friends and family.

Serenity Holidays by JG, 21 May 2018
Holiday Rating:

Scenery and food

Brilliant Pascale from Corsican Places helped with a puncture forcing a change of car and a fallen tree blocking the drive. She could not be better.

Brilliant Pascale from Corsican Places helped with a puncture forcing a change of car and a fallen tree blocking the drive. She could not be better.

Rating for tour operator:

See above

Serenity Holidays by Northern bloke and Boss Lady, 16 May 2018
Holiday Rating:

Exceeded our expectations

We had 2 weeks in The Gambia, one week at two different hotels. At both we found the service excellent, the Management and staff very friendly and helpful.

We had 2 weeks in The Gambia, one week at two different hotels. At both we found the service excellent, the Management and staff very friendly and helpful.

Rating for tour operator:

The Gambia Experience provide an excellent service, especially for first-timers like we were.

Serenity Holidays by Growlerdog , 12 May 2018
Holiday Rating:

Fantastic

Exceeded expectations - largely due to the professionalism of the tour operator and the extreme kindness of the local people.

Exceeded expectations - largely due to the professionalism of the tour operator and the extreme kindness of the local people.

Rating for tour operator:

Don’t usually use a tour operator but found their service to be everything I could have wished for.

Serenity Holidays by Nic H, 9 May 2018
Holiday Rating:

THE Gambia Experience

The whole trip was fantastic. The Gambia experience team couldn’t have been more helpful, making us feel both safe and excited to explore the country. Gambia is an amazing place and we are keen to return to see more of the beautiful place

The whole trip was fantastic. The Gambia experience team couldn’t have been more helpful, making us feel both safe and excited to explore the country. Gambia is an amazing place and we are keen to return to see more of the beautiful place

Rating for tour operator:

The Gambia experience team were both friendly and helpful, from very first arriving in Gambia until the very end.

Serenity Holidays by Asha, 26 Apr 2018
Holiday Rating:

A wonderful experience with a well organised group.

I went to The Gambia for the first time. It was a wonderful experience. I loved the country and its people. They were warm and friendly. I loved the simple but happy life that they shared.

I went to The Gambia for the first time. It was a wonderful experience. I loved the country and its people. They were warm and friendly. I loved the simple but happy life that they shared.

Rating for tour operator:

Very well organised. No hitches. Everything went to plan. Paperwork clear and accurate.

Serenity Holidays by IanJ_Mold, 21 Mar 2018
Holiday Rating:

Another Excellent Gambia Experience

This was our third time to The Gambia with Gambia Experience (Serenity Holidays) and once again we had a winderful time. The flight on Titan is a much more enjoyable beginning and end to the holiday than on Thomas Cook and the representative was there if you wanted him but not in your face constantly when we didn’t. Very professional from booking to landing back at Gatwick.

This was our third time to The Gambia with Gambia Experience (Serenity Holidays) and once again we had a winderful time. The flight on Titan is a much more enjoyable beginning and end to the holiday than on Thomas Cook and the representative was there if you wanted him but not in your face constantly when we didn’t. Very professional from booking to landing back at Gatwick.

Rating for tour operator:

Very easy to contact and very helpful and knowledgeable staff

Serenity Holidays by Maria, 17 Mar 2018
Holiday Rating:

Serenity Holidays review

Very good service.

Very good service.

Serenity Holidays by Happy, 10 Mar 2018
Holiday Rating:

Fabulous

Monkeys, sun, sea, lovely people, birds, lots of charity work at schools just incredible.

Monkeys, sun, sea, lovely people, birds, lots of charity work at schools just incredible.

Rating for tour operator:

Great - especially airline chosen

Serenity Holidays by Deal Lionel, 8 Mar 2018
Holiday Rating:

Superb service from the travel companyand fantastic hotel.

We stayed at the Charleston Beach hotel in Goa. The whole experience from booking of holiday the stay itself was arranged very efficiently. The hotel was superb, with regards to location, friendliness, cleanliness, restaurant food and staff of the highest order.

We stayed at the Charleston Beach hotel in Goa. The whole experience from booking of holiday the stay itself was arranged very efficiently. The hotel was superb, with regards to location, friendliness, cleanliness, restaurant food and staff of the highest order.

Rating for tour operator:

Accurate advertising, excellent service from booking right through to hotel choice, ease of understanding the requirements of India and value for money.