AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 257
Good 40
Average 3
Poor 1
Terrible 1
Reviews Submitted: 302
Reviews Accepted: 300
Reviews Rejected: 2
300 reviews
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Serenity Holidays by Mrs G, 13 Aug 2018
Holiday Rating:

Perfect

We have had such a busy year and our week in Corsica was just what we needed. Such a beautiful place to visit.

We have had such a busy year and our week in Corsica was just what we needed. Such a beautiful place to visit.

Rating for tour operator:

Corsica Places were so helpful. Took out all the stress

Serenity Holidays by Suki, 31 Jul 2018
Holiday Rating:

Lovely island

The island Calvi itself and the beach were great I would rate the hotel as fair /poor. Need to be fit and preferably deaf to stay there. It’s quite a trek to the town centre and back and no buses. No soundproofing so noisy. You can hear everything going on next door so no privacy. Very unfriendly welcome, meagre breakfast same every day. Expect to be fleeced at restaurants! Weather was superb hot and sunny every day. My rep was lovely and helpful...

The island Calvi itself and the beach were great I would rate the hotel as fair /poor. Need to be fit and preferably deaf to stay there. It’s quite a trek to the town centre and back and no buses. No soundproofing so noisy. You can hear everything going on next door so no privacy. Very unfriendly welcome, meagre breakfast same every day. Expect to be fleeced at restaurants! Weather was superb hot and sunny every day. My rep was lovely and helpful.

Rating for tour operator:

Good prompt booking service. The charter airline was very good smooth flight comfortable and good service Need to make clearer the standard ie budget basic of the hotel

Serenity Holidays by Paula, 23 Jul 2018
Holiday Rating:

A fantastic family holiday

Beautiful villa and stunning location. The photos do not do it enough justice! We found stunning beaches, busy towns and historical tours then back to the lovely private hidden getaway to enjoy some family time. We are aged between 5 and 50 and there was something for all of us. Great, much needed break without a care in the world, you have thought of everything.

Beautiful villa and stunning location. The photos do not do it enough justice! We found stunning beaches, busy towns and historical tours then back to the lovely private hidden getaway to enjoy some family time. We are aged between 5 and 50 and there was something for all of us. Great, much needed break without a care in the world, you have thought of everything.

Rating for tour operator:

Great experience from booking all the way through to the Rep greeting us before our departure flight. It is clear Corsica Places invest in their people and are very experienced at providing good holidays. Very impressed

Serenity Holidays by VicLib, 16 Jul 2018
Holiday Rating:

A fabulous week of sunshine, sand & mountains in Corsica.

We stayed in the most beautiful villa in the Extreme South of Corsica. The villa was very comfortable and fitted to a high quality - we particularly enjoyed the pool and outdoor kitchen. Corsica is definitely great for rest and relaxation but also for walking and other activities. A great family holiday (parents and two 20-something offspring)

We stayed in the most beautiful villa in the Extreme South of Corsica. The villa was very comfortable and fitted to a high quality - we particularly enjoyed the pool and outdoor kitchen. Corsica is definitely great for rest and relaxation but also for walking and other activities. A great family holiday (parents and two 20-something offspring)

Rating for tour operator:

Corsican places - it was all very easy to book online. Documentation appeared exactly when promised and the whole process was smooth. There were so many lovely looking villas it was quite difficult to select one!

Serenity Holidays by Rose, 16 Jul 2018
Holiday Rating:

Villa of poor quality

Villa of poor quality, leaks in plumbing taking 3 days out of vacation, problem with stove another lost day. Pool water scummy, grounds unkempt.

Villa of poor quality, leaks in plumbing taking 3 days out of vacation, problem with stove another lost day. Pool water scummy, grounds unkempt.

Rating for tour operator:

Tour operator very efficient but local rep did not attend villa during the maintenance problems until we insisted she help. Flight back due to leave at 12.40 pm Eventually left at 3: 15 pm kept sitting on the tarmac for one hour and half. Offered only soft drinks no food although this contravenes European guidelines.

Serenity Holidays by PJ, 13 Jul 2018
Holiday Rating:

Generally satisfactory.

Good holiday. Details at the property detracted from total satisfaction. The operator has been made aware of my thoughts.

Good holiday. Details at the property detracted from total satisfaction. The operator has been made aware of my thoughts.

Rating for tour operator:

Booking painless. Rep on site fine. Painless car hire.

Serenity Holidays by Tyke, 2 Jul 2018
Holiday Rating:

First visit to Sicily

First time visit to Sicily which we thoroughly enjoyed touring the south and east of the island stopping at Menfi, Ragusa ansd Teormina

First time visit to Sicily which we thoroughly enjoyed touring the south and east of the island stopping at Menfi, Ragusa ansd Teormina

Rating for tour operator:

Sicilian Places part of the Serenity Holidays group were excellent to arranging our holiday with the hotels booked exceeding our expectations. They dealt with my many questions in a very efficient, professional manner

Serenity Holidays by Ella Mac, 25 Jun 2018
Holiday Rating:

First class form start to finish

A quirky apartment in the citadel in Calvi in Corsica. A fabulous location, wall to wall sunshine, great dining, plenty to do within walking distance and outstanding customer service from our first enquiry to our departure home.

A quirky apartment in the citadel in Calvi in Corsica. A fabulous location, wall to wall sunshine, great dining, plenty to do within walking distance and outstanding customer service from our first enquiry to our departure home.

Rating for tour operator:

Outstanding provider of a first rate customer service; thoroughly knowledgeable,

Serenity Holidays by rob, 12 Jun 2018
Holiday Rating:

relaxing and enjoyable

a week in Calvi, Corsica. Pleasant town, not too busy and as a bonus few british tourists so it felt we were really away!

a week in Calvi, Corsica. Pleasant town, not too busy and as a bonus few british tourists so it felt we were really away!

Rating for tour operator:

Efficient, staff helpful at Calvi airport and we were provided with a very helpful and detailed information book prior to travelling

Serenity Holidays by Buckstraveller, 4 Jun 2018
Holiday Rating:

Another great trip to Corsica

Excellent apartment in the heart of beautiful St Florent Corsica. Great coastal walking and boat trips during the day. A wide range of interesting bars and restaurants in the evening.

Excellent apartment in the heart of beautiful St Florent Corsica. Great coastal walking and boat trips during the day. A wide range of interesting bars and restaurants in the evening.

Rating for tour operator:

Well organised and friendly with excellent accommodation.