Serenity Holidays Traveller Reviews

Lots of sun, fishing and birdwatching

My sister did the booking, but all documentation, airport transfer and hotel very very good

As Regular visitors to Gambia, had 2 weeks enjoying the lovely weather on the beach, fishing and birdwatching. Gambians are generally very friendly and helpful, always enjoy getting out and about into the countryside and smaller villages.

Easy online booking and great staff support when adding additional traveller. Good communication prior to travel & comprehensive travel documentation. Staff support and transfer on arrival was very good, hotel excellent. We’ll certainly use Gambia Experience and Kombo Beach Hotel again

An unforgettable experience.

Cape Verde Experience ticked every box.

As stated

Kept us fully informed of events etc.

Worst holiday ever. Horrible, old, dirty and broken items in the room. Had to pay extra for a sea view. The beach and the staff are the only good things about this hotel.

Much better service on previous trips.

A relaxing holiday at the Ngala Lodge which is a mini paradise, both in its natural environment and the food that it serves.

Very professional.

The Ocean Bay Resort is a wonderful place to stay, in a quiet area. This allows to enjoy both the excursions by Gambia Experience, and the many contacts with local restaurants, guides and craftsmen (and -women!). It was the perfect balance for a first-time Africa experience. Definitely leave the Hotel and mix with the locals.

In the run up to the holiday, they provided more information than I ever got from a tour operator, like maps and a guide book. Buba, the tour rep, was working his socks off to be always available and making the holiday stress free. The only tiny drawback is with the airline (Titan), not the operator as such: the onboard entertainment requires you to carry your own tablet, and didn't work on my hardware (and many others, judging by the reviews)

2 week b&b in the Gambia. Excellent hotel best breakfast in the area. Lovely staff lots of excursions. Love the people- need a guide to show you around local places. Plenty of restaurants to visit good quality

Well organised. Good communication. Excellent journey seamless. Hotel very good. Local rep excellent

Check in at LGW not good and flight took off 50m late (But, sadly, this seems to be the norm for Gatwick these days!) Hotel good, except for some attitude issues with some of the reception staff. Facilities, pool, beach, half day island excursion and Santa Maria all excellent

Very efficient, helpful and friendly Would have liked an online check in option at Gatwick though!

Enjoy meeting people , hot and sunny everyday, hotel was good . Enjoyed all the trips.

very good , helpful