AITO: The Association of Independent Tour Operators
Naturetrek

Naturetrek Traveller Reviews

Reviews of Naturetrek

Overall Company Rating
99%
Excellent 3215
Good 142
Average 4
Poor 3
Terrible 2
Reviews Submitted: 3366
Reviews Accepted: 3366
Reviews Rejected: 0
3366 reviews
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Naturetrek by Bugs, 28 Sep 2015
Holiday Rating:

.Exploring nature with a great bunch of people

I really enjoyed the fact that the trip is all inclusive, so we didn't need to worry about extra costs. Being with people who have a love of all nature, and not just birds, was a delight, since I am particularly interested in plants and insects. Rob and Gene could help identify many of the plants and animals we saw. We visited a variety of environments and got plenty of exercise. This was my first NatureTrek trip and it won't be my last.

I really enjoyed the fact that the trip is all inclusive, so we didn't need to worry about extra costs. Being with people who have a love of all nature, and not just birds, was a delight, since I am particularly interested in plants and insects. Rob and Gene could help identify many of the plants and animals we saw. We visited a variety of environments and got plenty of exercise. This was my first NatureTrek trip and it won't be my last.

Rating for tour operator:

Good arrangements...everything ran smoothly. Stayed in interesting lodgings. Food was always good.

Naturetrek by MS Ncle, 27 Sep 2015
Holiday Rating:

Excellent tour of Birds and Mammals

This Naturetrek holiday was a tour of Northern Spain in search of Bears Wolves and Whales. from start to finish we were well looked after and the experience of our guides ensured that we had great sightings of over 120 birds, bears, whales, dolphins and butterflies. Great value for money

This Naturetrek holiday was a tour of Northern Spain in search of Bears Wolves and Whales. from start to finish we were well looked after and the experience of our guides ensured that we had great sightings of over 120 birds, bears, whales, dolphins and butterflies. Great value for money

Rating for tour operator:

They sent me reports of the previous tours, kept me up to date and made sure I was well informed prior to the start of the tour. Great organisation resulted in an excellent tour

Naturetrek by DaveS, 24 Sep 2015
Holiday Rating:

Abruzzo in Autumn Naturetrek Trip with Wolves, Bears and Chamois

We had a wonderful time in Pescasseroli. Jessica and John, our guides, ensured a very successful time seeing so much wildlife in generally fine sunny weather. In addition the Albergo Paradiso was a comfortable base with memorable and authentically local Abruzzese cuisine.

We had a wonderful time in Pescasseroli. Jessica and John, our guides, ensured a very successful time seeing so much wildlife in generally fine sunny weather. In addition the Albergo Paradiso was a comfortable base with memorable and authentically local Abruzzese cuisine.

Rating for tour operator:

It was only our second Naturetrek trip but both were very well put together. In addition it was noticeable how many repeat customers there were on our holiday.

Naturetrek by Northerner, 21 Sep 2015
Holiday Rating:

Summer in Hungary

We stayed at three different hotels to make the most of the different habitats for the wildlife, mainly birds and butterflies and some mammals. The two guides were very good and went to great lengths to ensure the group saw wildlife native to the area. The food quality was variable but very good at the last hotel.

We stayed at three different hotels to make the most of the different habitats for the wildlife, mainly birds and butterflies and some mammals. The two guides were very good and went to great lengths to ensure the group saw wildlife native to the area. The food quality was variable but very good at the last hotel.

Rating for tour operator:

They arranged for me to travel to Budapest from Manchester instead of Heathrow and also booked a hotel in Budapest for an extension to the holiday and gave me transport to the hotel along with two others in the party. The guides were very good, starting as early as 6am some mornings and going on until the after dinner report filling.

Ecuador & the Galapagos by JEC, 11 Sep 2015
Holiday Rating:

Galapagos special

3 weeks to Ecuador & the Galapagos. Well organised. All we expected and more. Naturerek were very efficient & helpful with good choice of local guides.

3 weeks to Ecuador & the Galapagos. Well organised. All we expected and more. Naturerek were very efficient & helpful with good choice of local guides.

Rating for tour operator:

Efficient, prompt in respondinhg to enquiries.

Brazil - Just Jaguars! by Susied, 4 Sep 2015
Holiday Rating:

Just Jaguars

We travelled to the Pantanal in Brazil in search of Jaguars and this trip not only delivered but exceeded my expectations. We spent three days at the Jaguar Flotel and on our journey back to Porto Jofre our guide Paulo spotted movement in the dense undergrowth on the river bank. It turned out to be a female jaguar with a young cub. The cub had not previously been seen and as the guide is not allowed to choose a name our group had the immense ...

We travelled to the Pantanal in Brazil in search of Jaguars and this trip not only delivered but exceeded my expectations. We spent three days at the Jaguar Flotel and on our journey back to Porto Jofre our guide Paulo spotted movement in the dense undergrowth on the river bank. It turned out to be a female jaguar with a young cub. The cub had not previously been seen and as the guide is not allowed to choose a name our group had the immense privelige of naming the cub. We stayed in three lodges, all very good and the food was lovely and plentiful. We had wonderful sightings of Jaguars and other wildlife that inhabit this area, along with amazing bird life. I would be very happy to recommend this trip to anyone with an interest in wildlife.

Rating for tour operator:

I have travelled with Naturetrek now on several occasions and have enjoyed every single one. In my opinion they always deliver.

Naturetrek by Prof R R 15, 27 Aug 2015
Holiday Rating:

A wonderful array of flowers in a beautiful area shared by Italy and France

The Maritime Alps straddle the border between Italy and France. We spent 3 days in each of two sites in each country. Weather permitting we spent each day, largely in the mountains looking at alpine and sub-alpine flora. We were accompanied by 2 knowledgeable botanists who imparted their expertise in a relaxed and interesting way. In the evenings their was the opportunity to summarise and reflect on the days experience.

The Maritime Alps straddle the border between Italy and France. We spent 3 days in each of two sites in each country. Weather permitting we spent each day, largely in the mountains looking at alpine and sub-alpine flora. We were accompanied by 2 knowledgeable botanists who imparted their expertise in a relaxed and interesting way. In the evenings their was the opportunity to summarise and reflect on the days experience.

Rating for tour operator:

Several people in the party(ourselves included) had travel arrangements which differed either before or after from those offered in the original package. Naturetreck accommodated these variations effortlessly and adjusted their price accordingly. The information about the holiday sent out before was appropriate and comprehensive, both from the point of view of travel logistics and botany.

Naturetrek by Twigler, 20 Aug 2015
Holiday Rating:

A birders delight on the Whales and leopard holiday to Sri Lanka !!!!!

Sri Lanka Whales and leopards. Lovely holiday if you are a birder. However,if you thought that birds were only going to be a small part of the trip with equal importance,time and discussion being given to mammals then you will be disappointed. Yes the birds were beautiful and it was nice to see them but it was not advertised as a bird watching holiday. The guides delivered knowledge on all the birds but failed to stop vehicles,in Yala,when ...

Sri Lanka Whales and leopards. Lovely holiday if you are a birder. However,if you thought that birds were only going to be a small part of the trip with equal importance,time and discussion being given to mammals then you will be disappointed. Yes the birds were beautiful and it was nice to see them but it was not advertised as a bird watching holiday. The guides delivered knowledge on all the birds but failed to stop vehicles,in Yala,when travellers requested to watch,for example,primates. Stops were guaranteed when a bird was spotted.!! Go by all means and enjoy but be prepared for the unadvertised amount of birding.

Rating for tour operator:

Trip logistics were well organised. Guides were knowledgeable on their speciality. Unsatisfactory response from HQ when brought to their attention that holiday was not as advertised. Told I should have read the trip notes prior to booking. These are sent after booking made so a little tricky. Sadly,I don't feel confident in using them again as we can't afford to spend money on trips that don't fulfill the advertised expectations.

Naturetrek responded to this review on 24 Sep 2015:

We are very sorry that Mrs Roberts felt that her holiday to Sri Lanka was spoilt by too much emphasis on birdwatching. As we explained at the time in our detailed response to Mrs Roberts, we provide a wealth of information on every Naturetrek holiday, hoping this will help each customer to make an informed decision prior to booking. These important documents are freely available from our website and from our office as hard-copies; they are not simply sent upon booking with no advance notice, as Mrs Roberts implies. A tour title of four or five words can only focus on the main targets of each holiday, if that, but the detailed Tour Itinerary we provide, together with previous Tour Reports and Checklists, provide a clear picture of what we plan to do each day, what we will look for, and what we might see. All this literature does make it clear that, whilst this holiday was not solely a birding holiday per se, it was a wildlife holiday that included birdwatching as an activity - particularly during the times of day when mammals are notoriously hard to see. Indeed, the tour 'Focus' given on our brochure page lists our aims as being 'Blue Whales, Leopards, other mammals and birds'. On the same page, the three quick-reference symbols provided to indicate the chief elements of the holiday denote 'birdwatching', 'mammals' and 'cetaceans' and the three illustrations similarly endorse these three areas of focus.

We do offer a very wide range of wildlife holidays and consider ourselves to be the most broad-minded of the specialist wildlife tour operators. We have tours that focus on butterflies, dragonflies, flora, mammals, cetaceans, and birds of course. We also offer wildlife holidays that focus on all aspects of natural history (especially those most in evidence, such as birds and mammals or birds and botany) - a thorough read of all the literature presented for each holiday, together with a phone call to our expect staff to discuss any areas of doubt, being the best way to assess its suitability for one's own interests.

Naturetrek by carbon, 17 Aug 2015
Holiday Rating:

Absolutely up to expectations

We saw sea eagles, otters, pine martins and porpoises; and I saw a minke whale. We were well looked after by Naturetrec as per usual. This was our third naturetrec holiday. We thoroughly recommend their holidays for people who want an experience of nature with a qualified and experienced leader - together with the company of likeminded people.

We saw sea eagles, otters, pine martins and porpoises; and I saw a minke whale. We were well looked after by Naturetrec as per usual. This was our third naturetrec holiday. We thoroughly recommend their holidays for people who want an experience of nature with a qualified and experienced leader - together with the company of likeminded people.

Rating for tour operator:

If by tour operator you mean the leader of our small group of eleven, then he was perfect; what else can I say.

Naturetrek by Sally Nicholls, 17 Aug 2015
Holiday Rating:

Our Peruvian Andes and Amazon adventure

Everything went to plan, there were no hiccups and we did and saw so much more than we'd anticipated. The mini Inca trail day was outstanding as was the day we were driven over the Andes from Cusco to Cock of the Rock Lodge in the cloud forest. The latter notched up at least 100 new bird species, many of them seen along the route, where we stopped frequently for birding and cultural visits. All our guides, drivers and hotel staff were friendly, ...

Everything went to plan, there were no hiccups and we did and saw so much more than we'd anticipated. The mini Inca trail day was outstanding as was the day we were driven over the Andes from Cusco to Cock of the Rock Lodge in the cloud forest. The latter notched up at least 100 new bird species, many of them seen along the route, where we stopped frequently for birding and cultural visits. All our guides, drivers and hotel staff were friendly, informed and generally excellent

Rating for tour operator:

Naturetrek(UK) guided us, managed and arranged our holiday based on my research and reading of group holidays to Peru with an emphasis on nature, landscape and culture. We chose the bits we wanted to include and added activities that I had read about on line (eg - Palomino Islands just off Peru - an excellent trip, including swimming with sea lions- would recommend this after a long haul over night flight to Lima from Heathrow via Madrid)Inkanatura managed our trips, guides, drivers, bookings, food, accommodation, pick ups, transfers etc once in Peru. All staff were brilliant. Professional and knowledgeable local people who could offer a real insight to the 'real' Peru.