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Expert Africa

Tailor-made Namibia Safari Traveller Reviews

Reviews of Tailor-made Namibia Safari

Overall Holiday Rating
100%
Excellent 114
Good 2
Average 0
Poor 0
Terrible 0
Reviews Submitted: 116
Reviews Accepted: 116
Reviews Rejected: 0
116 reviews
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Tailor-made Namibia Safari by BR Fermanagh, 21 Jul 2016
Holiday Rating:

Superb trip to Namibia July 16 very well prepared and supported by Expert Africa throughout

We had already arranged some aspects of a two week trip to Namibia to see wildlife and Cape Town for some seaside relaxation. Expert Africa sorted the bookings of accommodation in Namibia and suggested part of the itinerary. We were 5 people including my 80yr old mother and 11yr old daughter. We had a the best time, everything ran very smoothly, it was a great experience for all of us. The wildlife, landscapes and people made it an unforgett...

We had already arranged some aspects of a two week trip to Namibia to see wildlife and Cape Town for some seaside relaxation. Expert Africa sorted the bookings of accommodation in Namibia and suggested part of the itinerary. We were 5 people including my 80yr old mother and 11yr old daughter. We had a the best time, everything ran very smoothly, it was a great experience for all of us. The wildlife, landscapes and people made it an unforgettable trip. There were no negative aspects. The accommodation in some remote locations was of the highest standard with excellent food and friendly staff

Rating for tour operator:

Expert Africa were happy to help despite flights, car hire and some accommodation already being booked. They suggested an itinerary and made bookings. They were very supportive, provided a lot of high quality information both initially and in the immediate run up to the trip. We felt very well supported and although we did not need their assistance whilst away I felt that they had provided all of the information and contact details that we would need in any eventuality. I felt confident that should an issue arise Expert Africa would sort it out from a small matter to the most serious. Give my mother's age this was a considerable comfort to know that such experienced assistance was at hand. Following the trip EA were again in touch looking for detailed feedback on each step of the trip including each accommodation and service provider. I would readily recommend them to friends and colleagues and use them again in the future

Tailor-made Namibia Safari by Ingwe, 13 Jul 2016
Holiday Rating:

We felt like we had died and gone to heaven!

Our trip fulfilled our dreams for the perfect African safari. It was expertly planned and executed by Maruska at Expert Africa.

Our trip fulfilled our dreams for the perfect African safari. It was expertly planned and executed by Maruska at Expert Africa.

Rating for tour operator:

Expert Africa was responsive to all of our thoughts and desires, and used these along with their own expertise and knowledge to build us an over the top safari, one which was as excellently executed as it was planned. They made our vision happen in all the beautiful hues of the areas. They are simply the best!

Expert Africa responded to this review on 27 Oct 2017:

Expert Africa are delighted that these clients expectations were surpassed and that they had such a memorable holiday to Africa! Responding to our travellers interests and successfully recommending safari options accordingly is what we aim for.

Tailor-made Namibia Safari by RE from Frome, 9 Jul 2016
Holiday Rating:

Trip of a lifetime

The holiday was everything we hoped for, we got to see the country (Namibia) meet many of the people, including knowledgeable guides who helped us see all the wildlife we hoped for at close quarters.

The holiday was everything we hoped for, we got to see the country (Namibia) meet many of the people, including knowledgeable guides who helped us see all the wildlife we hoped for at close quarters.

Rating for tour operator:

We chose one of Expert Africa's suggested trips and they were able to quickly adapt it to suit our particular requirements. They had a host of helpful suggestions and advised on things we would not have thought of. Their guide to local customs, risks, checklists and so on was invaluable. their local agent met us at the airport and helped us thoroughly check the hire car and ensure we knew how to use the jacks etc. everything went very smoothly.

Tailor-made Namibia Safari by Mrs T of Southampton, 7 Jul 2016
Holiday Rating:

Fantastic Adventure

We had a marvellous adventure driving around this beautiful country, Namibia. The scenery was stunning, desert landscapes, sand dunes, mountains and the Skeleton Coast. The colours of the rising and the setting sun were gorgeous. The wildlife was fantastic. We saw so many wonderful animals. The food was delicious and the people were delightful. We would highly recommend this holiday.

We had a marvellous adventure driving around this beautiful country, Namibia. The scenery was stunning, desert landscapes, sand dunes, mountains and the Skeleton Coast. The colours of the rising and the setting sun were gorgeous. The wildlife was fantastic. We saw so many wonderful animals. The food was delicious and the people were delightful. We would highly recommend this holiday.

Rating for tour operator:

Professional, helpful, sensitive to our needs. Very supportive with problems that occurred that were no fault of theirs. Would always recommend them.

Tailor-made Namibia Safari by Porky, 29 Jun 2016
Holiday Rating:

We had lots to see and we did it

I had a range of safari experiences that I wanted to cover - wild dogs, black and white rhinos and leopards - along with the mainstream sightings of lion, cheetah, elephant and the range of antelope and plains animals. I ticked all of these boxes. I also wanted to experience, in particular, the desert scenery and environment of Namibia and the Kalahari and I covered all of those bases in style. The majority of my travel attracted four to five ...

I had a range of safari experiences that I wanted to cover - wild dogs, black and white rhinos and leopards - along with the mainstream sightings of lion, cheetah, elephant and the range of antelope and plains animals. I ticked all of these boxes. I also wanted to experience, in particular, the desert scenery and environment of Namibia and the Kalahari and I covered all of those bases in style. The majority of my travel attracted four to five stars with a couple of areas coming in a little lower and at the end of it all there was only one lodge/area that I thought struggled. Not a bad result when after all TIA (This is Africa!)

Rating for tour operator:

The majority of my travel went well.

Tailor-made Namibia Safari by KFB, 25 Jun 2016
Holiday Rating:

The best holiday experience we have ever had!

The knowledge, experience, helpfulness and professional service provided by Expert Africa is second to none we have experienced. EA listened to what we wanted to do and provided an itinerary which ticked every box. Every booking during the whole 3 week safari was recognised and honoured. Flights and transfers were seamless. Companies used by Expert Africa were helpful and efficient. Queries and requests were answered promptly and courteously...

The knowledge, experience, helpfulness and professional service provided by Expert Africa is second to none we have experienced. EA listened to what we wanted to do and provided an itinerary which ticked every box. Every booking during the whole 3 week safari was recognised and honoured. Flights and transfers were seamless. Companies used by Expert Africa were helpful and efficient. Queries and requests were answered promptly and courteously. Information was useful and relevant. Attention to detail was impressive. We highly recommend using Expert Africa. They are truly experts on the African experience.

Rating for tour operator:

Maruska Adye our tour operator listens to what her clients want and provides an itinerary based on her superior knowledge which fulfills every requirement. She is unfailingly polite, prompt in responding to queries and entirely professional in her manner. One feels Maruska goes out of her way to ensure you are treated by her as a VIP deserving the very best she can offer. We met several other of Maruska's clients while on safari and all were profuse in their praise of the service she provided them. We would not hesitate in using Maruska again and in recommending her. Expert Africa is fortunate indeed in having agents of such calibre.

Expert Africa responded to this review on 26 Oct 2017:

Expert Africa was delighted to hear that these travellers enjoyed your holiday to Namibia so much.

Expert Africa responded to this review on 26 Oct 2017:

Maruska and Expert Africa thanked these travellers for their kind words. The team at Expert Africa work hard to match recommendations to experiences our travellers would like to have, and then to provide a memorable holiday that links together seamlessly. We are thrilled that the outcome exceeded our travellers expectations.

Tailor-made Namibia Safari by Kjbentham, 21 Jun 2016
Holiday Rating:

Namibia - a fantastic holiday with a few glitches

We spent three weeks in Namibia and had a fantastic time. Our accommodations were all first class, with two notable exceptions. Our experiences were also exceptional, other than a couple problematic transfers and transitions. All in all, however, an amazing vacation.

We spent three weeks in Namibia and had a fantastic time. Our accommodations were all first class, with two notable exceptions. Our experiences were also exceptional, other than a couple problematic transfers and transitions. All in all, however, an amazing vacation.

Rating for tour operator:

Namibia was fantastic but the holiday was not particularly well organized. The tour operator slipped up with regard to some important details such as transfers. Their transitions between various locations also seemed to be less than efficient so we ending up wasting a couple days in transit. The tour package didn't arrive via mail until after we departed for our vacation.

Expert Africa responded to this review on 27 Oct 2017:

We are very sorry that these travellers felt that their trip was poorly organized.

At the time of booking, last year we arranged the most direct internal flight connections, with the best timings possible for their itinerary. Although some required a change of plane, we felt that they were the best transfers available at the time.

By the time of travel one flight could have been changed to a new option, however it would have involved a lengthy road transfer on a dusty gravel road. So regardless of this new internal flight, we still would have recommended the routing that these travellers used. Our error, was not discussing the alternatives with them prior to travel and for this we sincerely apologise.

The final travel pack was posted out a month prior to the start date of our arrangements in Africa. A week later we emailed to see if they had arrived and were reminded that they actually departed Canada slightly earlier than this. We were very sorry to have overlooked this, and immediately emailed all essential travel documents over to them so that they had all they needed for travel prior to their departure.

Tailor-made Namibia Safari by Yorkshire boy, 15 Jun 2016
Holiday Rating:

A superb,individual experience...more than a trip of a lifetime!

Wonderfully planned and organised trip to Namibia, Botswana and Victoria Falls. Expert Africa and its agents listened to our ideas and wants, then went away and planned a superb itinerary which fully catered for our needs. We travelled for nearly three weeks, staying at eleven lodges or parks and travelling with family and friends in a hire vehicle. Everything went so smoothly and we experienced a wide range of lodges and scenery. My wife and ...

Wonderfully planned and organised trip to Namibia, Botswana and Victoria Falls. Expert Africa and its agents listened to our ideas and wants, then went away and planned a superb itinerary which fully catered for our needs. We travelled for nearly three weeks, staying at eleven lodges or parks and travelling with family and friends in a hire vehicle. Everything went so smoothly and we experienced a wide range of lodges and scenery. My wife and I have travelled all over the world and this was the best travel experience that we have ever had. The service from Marushka and Expert Africa went above and beyond superb! Outstanding...we will definitely recommend Expert Africa to all our friends and family...in fact to everyone we see.

Rating for tour operator:

Expert Africa....outstanding service...above and beyond! Professional and individual .We felt that they really cared about us and our holiday.

Expert Africa responded to this review on 26 Oct 2017:

Expert Africa was delighted to receive feedback from these travellers. We always aim to listen to our travellers needs and wants and then tailor the holiday around that - it is wonderful when it works so perfectly.

Tailor-made Namibia Safari by Mr and Mrs H, 12 Jun 2016
Holiday Rating:

An incredible trip to Namibia and Botswana

My husband and I spent three weeks on a safari trip to Namibia, which we had previously visited and Botswana which was new to us. We had a mixture of self drive and organised transport. Our camps/lodges were varied and we experienced may different types of activities. this was o tailor made trip to suit our particular budget and interests.

My husband and I spent three weeks on a safari trip to Namibia, which we had previously visited and Botswana which was new to us. We had a mixture of self drive and organised transport. Our camps/lodges were varied and we experienced may different types of activities. this was o tailor made trip to suit our particular budget and interests.

Rating for tour operator:

We booked our trip with Expert Africa. Tracy Lederer was the person who I delt with. I cannot praise her enough. I am used to planning and organising our holidays but felt I needed help with this one. Tracy was enthusiastic, friendly, patient and very knowledgeable. It took many discussions and e-mails to finally settle on our itinerary and it turned out to be tremendous. Guide books were sent to us after our deposit was paid and at a later date very informative and detailed information was was sent. All of our arrangements while we were away went without a hitch. We will be using this company again.

Tailor-made Namibia Safari by Casparjon , 12 Jun 2016
Holiday Rating:

Our first visit to Namibia

A self-drive scenery and safari trip to Namibia and Victoria Falls. Exceeded all our expectations in every way. Stunning, remote, often-changing desert scenery, and some superb, imaginative lodges in spectacular settings, staffed by well trained, friendly and hospitable people. Excellent excursions at sensible prices. The trip of a lifetime!

A self-drive scenery and safari trip to Namibia and Victoria Falls. Exceeded all our expectations in every way. Stunning, remote, often-changing desert scenery, and some superb, imaginative lodges in spectacular settings, staffed by well trained, friendly and hospitable people. Excellent excursions at sensible prices. The trip of a lifetime!

Rating for tour operator:

Knowledgeable, helpful but never pushy. All their arrangements worked like clockwork, and we never had any anxieties or disappointments. Nothing oversold or exaggerated. Very professional in every way. Would definitely recommend them.