AITO: The Association of Independent Tour Operators
Experience Travel Group

Classic Vietnam and Luxury Beach Traveller Reviews

Reviews of Classic Vietnam and Luxury Beach

Overall Holiday Rating
100%
Excellent 14
Good 0
Average 0
Poor 0
Terrible 0
Reviews Submitted: 14
Reviews Accepted: 14
Reviews Rejected: 0
14 reviews
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Classic Vietnam and Luxury Beach by ajh, 26 Apr 2019
Holiday Rating:

A lovely cultural experience

A four centred experience in Vietnam taking in all the sights, sounds and culinary surprises. Different experiences in each of the different areas. A wonderful cultural and educational experience

A four centred experience in Vietnam taking in all the sights, sounds and culinary surprises. Different experiences in each of the different areas. A wonderful cultural and educational experience

Rating for tour operator:

Experience Travel Group were excellent from initially booking enquiry, to arrival, departure and returning home. The holiday was seamless and as planned without any glitches. It worked like clockwork and the only negative side being it went too quickly

Reviewer's images:
Experience Travel Group responded to this review on 29 Apr 2019:

Dear Andrew,

That's so great to hear. Great picture too! I hope you have entered our photography competition.

Best,

Sam
Co-founder

Classic Vietnam and Luxury Beach by Veryvietnam, 10 Aug 2017
Holiday Rating:

Fabulous family holilday in Vietnam

We travelled from north to south in two weeks with our two boys (12 and 16). Experience Travel had organised everythiing for us and we could not fault our guides or the itinerary. We enjoyed a great mix of culture, history and nature - with a few beach days in the middle for some r&r. All our hotels were very comfortable and we were extremely well looked after throughout.

We travelled from north to south in two weeks with our two boys (12 and 16). Experience Travel had organised everythiing for us and we could not fault our guides or the itinerary. We enjoyed a great mix of culture, history and nature - with a few beach days in the middle for some r&r. All our hotels were very comfortable and we were extremely well looked after throughout.

Rating for tour operator:

Experience Travel organised everything really well and I can't fault them in any way. They were very helpful both before and during our holiday. I would recommend to friends willingly.

Experience Travel Group responded to this review on 11 Aug 2017:

Hi Fiona

Thank you so much for this lovely review. We're delighted you and the family had such a great time in Vietnam. Word of mouth recommendations are really important to us, so we really appreciate you referring us. We hope to hear from you again in the future.

All the best

James

Classic Vietnam and Luxury Beach by Vietnam convert, 24 Jul 2016
Holiday Rating:

Vietnam - epic holiday

We started in Hanoi- great city and a wonderful experience. Then a luxury overnight junk cruise around Halong Bay- stunning scenery and very nice facilities. After that we went to Hoi An- lovely town and stayed in a fantastic resort called The Bam Hai- just excellent. Finished off in Ho Chi Minh City - again just great. All transfers went smoothly, our guides were good and, with the exception of the cookery class in Hoi An (way too hot weather ...

We started in Hanoi- great city and a wonderful experience. Then a luxury overnight junk cruise around Halong Bay- stunning scenery and very nice facilities. After that we went to Hoi An- lovely town and stayed in a fantastic resort called The Bam Hai- just excellent. Finished off in Ho Chi Minh City - again just great. All transfers went smoothly, our guides were good and, with the exception of the cookery class in Hoi An (way too hot weather and too long) all the excursions were brilliant. We would definitely recommend Vietnam for a holiday and Experience Travel Group delivered everything they promised. Very good and knowledgeable consultant, David Gookey, met all our requirements.

Rating for tour operator:

Please see above- friendly, knowledgeable and professional service

Experience Travel Group responded to this review on 25 Jul 2016:

Dear Samantha,

Thank you so much for posting this lovely review. We're very pleased you enjoyed your trip and I'll pass on your comments to David too.

We very much hope to see you again.

Regards,

Sam Clark
Co-founder

Classic Vietnam and Luxury Beach by JDEBS, 4 Apr 2016
Holiday Rating:

Returning to Vietnam

we loved Vietnam everywhere you look is a picture, young and dynamic people some of the best Hotels in the world

we loved Vietnam everywhere you look is a picture, young and dynamic people some of the best Hotels in the world

Rating for tour operator:

Everything was as described and matched or exceeded our expectations

Experience Travel Group responded to this review on 06 Apr 2016:

Dear Justin,

Thanks for thinking of us once again for your family holiday. We very much appreciate your customer and your taking the time to post this review. Glad you had a great trip.

Kind regards,

Sam Clark
Co-founder

Classic Vietnam and Luxury Beach by Cathy, 29 Feb 2016
Holiday Rating:

Vietnam - from the nostalgic North to the cosmopolitan South

Exciting, educational, extraordinary. Friendly people always smiling. Superb hotels with wonderful service in nostalgic colonial Hanoi, relaxing Hoi An and vibrant hectic Ho Chi Minh City. Stunning scenery in Ha Long Bay and the Hoi Van Pass. Authentic tours show casing the Street food scene and the relaxed rural life of water buffalo in rice fields. Exhilarating tours on vintage Vespas and speedboats on the Mekong. Rich in history with heart ...

Exciting, educational, extraordinary. Friendly people always smiling. Superb hotels with wonderful service in nostalgic colonial Hanoi, relaxing Hoi An and vibrant hectic Ho Chi Minh City. Stunning scenery in Ha Long Bay and the Hoi Van Pass. Authentic tours show casing the Street food scene and the relaxed rural life of water buffalo in rice fields. Exhilarating tours on vintage Vespas and speedboats on the Mekong. Rich in history with heart breaking remnants of war. Vietnam has it all - a trip to cherish and remember.

Rating for tour operator:

Friendly, efficient. Willing to answer any query no matter how small or silly. Would highly recommend.

Experience Travel Group responded to this review on 29 Feb 2016:

Dear Catherine,

That's wonderful to hear! Thank you so much for taking the time to post this review. We're so pleased you enjoyed it so much and look forward to hearing from you again.

Regards,

Sam Clark

Classic Vietnam and Luxury Beach by Pianos, 29 Feb 2016
Holiday Rating:

More than fullfilled all expectations.

Wonderful authentic experience with quality hotels.All arangements re cars and guides were punctual and knowledgable. Documentation through Vamoos was excellent. Itinery was well planned and covered what we wanted to experience.

Wonderful authentic experience with quality hotels.All arangements re cars and guides were punctual and knowledgable. Documentation through Vamoos was excellent. Itinery was well planned and covered what we wanted to experience.

Rating for tour operator:

Experience Travel Group just gave excellent service both before and during the holiday.

Experience Travel Group responded to this review on 29 Feb 2016:

Dear Keith,

Thank you for taking the time to write this review and we're very pleased you had such an enjoyable trip to Vietnam. We hope to hear from you next time you think about visiting Asia.

Kind regards,

Sam Clark

Classic Vietnam and Luxury Beach by Living the dream!, 9 Dec 2015
Holiday Rating:

Adventures in Vietnam

Thrilling 14 day bespoke tailored holiday, full of adventure and discovery. We fell in love with Vietnam and its gentle people, returning home full of stories of our wonderful experiences travelling from North to South taking in Hanoi, Halong Bay, Hoi An, Nha Trang and Saigon. Highly recommended.

Thrilling 14 day bespoke tailored holiday, full of adventure and discovery. We fell in love with Vietnam and its gentle people, returning home full of stories of our wonderful experiences travelling from North to South taking in Hanoi, Halong Bay, Hoi An, Nha Trang and Saigon. Highly recommended.

Rating for tour operator:

Experience Travel Group designed a wonderful bespoke adventure for us covering 14 days travelling from North to South Vietnam. Having fully discussed what we were interested in, our excellent travel consultant David Gookey pulled together what looked like a truly exciting itinerary for us that needed no tweaking on our part. In the event Vietnam turned out even better than we could have expected, with every experience more than living up to its billing. I would happily use David and the company again and have no hesitation in recommending them.

Experience Travel Group responded to this review on 10 Dec 2015:

Dear Frances,

What a lovely review! Thank you so much for taking the time to do this - it really is appreciated. We very much hope you will travel with us again.

Kind regards,

The ETG Team

Classic Vietnam and Luxury Beach by Hillcote, 31 Aug 2015
Holiday Rating:

Great family experience

We spent two weeks in Vietnam and Singapore with our children (13 and 17). It was an amazing family experience, and we could concentrate on being on holiday rather than on the details of hotels and transport because Experience Travel sorted all that out for us. Their choice of hotels and activities was spot on.

We spent two weeks in Vietnam and Singapore with our children (13 and 17). It was an amazing family experience, and we could concentrate on being on holiday rather than on the details of hotels and transport because Experience Travel sorted all that out for us. Their choice of hotels and activities was spot on.

Rating for tour operator:

Receptive to what we wanted and highly efficient.

Experience Travel Group responded to this review on 03 Sep 2015:

Dear Rachel,

Just what we love to hear! Thank you so much for taking the time to write this review and we're really pleased your family enjoyed the trip so much.

Best,

Sam

Classic Vietnam and Luxury Beach by Empers, 19 Aug 2015
Holiday Rating:

Family holiday to Vietnam with teenagers

We travelled down Vietnam from the North to the South over 3 weeks. Great hotels, guides helpful and knowledgeable, organisation great. We had so many new experiences and enjoyed a well balanced mixture of sightseeing, relaxation and activities which kept us all happy and made sure everyone in the family enjoyed the holiday.

We travelled down Vietnam from the North to the South over 3 weeks. Great hotels, guides helpful and knowledgeable, organisation great. We had so many new experiences and enjoyed a well balanced mixture of sightseeing, relaxation and activities which kept us all happy and made sure everyone in the family enjoyed the holiday.

Rating for tour operator:

Experience Travel organised everything brilliantly and I was able to relax in the run up to and during the holiday, knowing it was all under control. The communication and documentation in the run up to the holiday was great. I thought the App was very useful to have ready access to documents and weather forecasts.

Experience Travel Group responded to this review on 21 Aug 2015:

Hi Catherine,
Thanks so much for the lovely feedback and so glad you all had a fantastic family holiday!

Hope you enjoy the rest of your Summer,

Matt

Classic Vietnam and Luxury Beach by Happy Traveller, 23 Jul 2015
Holiday Rating:

Magical Vietnam and Cambodia holiday

Just over two weeks spent travelling in Vietnam and Cambodia with my husband and 11 year old son. Visited Hanoi, Halong Bay, Hue, Hoi An and Siem Reap. All proved to be excellent and inspiring destinations. We had a tailor- made itinerary incorporating lots of sight seeing and activity with a private guide and driver plus some downtime at the beach and by the pool. We experienced things we wouldn't have been brave enough to do without a guide e...

Just over two weeks spent travelling in Vietnam and Cambodia with my husband and 11 year old son. Visited Hanoi, Halong Bay, Hue, Hoi An and Siem Reap. All proved to be excellent and inspiring destinations. We had a tailor- made itinerary incorporating lots of sight seeing and activity with a private guide and driver plus some downtime at the beach and by the pool. We experienced things we wouldn't have been brave enough to do without a guide e.g. tasting delicious street food in Hanoi. We learnt lots about these magical countries and saw much more than we thought we would in such a relatively short time because of the thoughtful way in which Experience Travel had put together the itinerary. We were never rushed but were still able to make the most of every moment.

Rating for tour operator:

Experience Travel arranged an exciting itinerary for us using very comfortable accommodation at a price we felt was good value for money. We received very good service and our agent, Matt, took the time to find out what we wanted from our holiday rather than trying to sell us a "one size fits all" itinerary.

Experience Travel Group responded to this review on 24 Jul 2015:

Dear Jane,

What a lovely review! Thank you very much, so pleased you had such a good time and I'll pass your comments onto Matt who will be very pleased.

Kind regards,

Sam
Co-founder - Experience Travel Group