Serenity Holidays Traveller Reviews

Very good time in Goa

Excellant

We stayed at three different locations, traveled between them and got to know North Goa from different angles. Took two different tours, one bird-watching with a great naturalist. The stay at Nilaya Hermitage was an excellent relaxathon!

Goa experience office staff were helpful and gave good information before the trip. Their representative in GOA met with us twice and was in contact more often to make sure our transfers, hotels and tours met our expectations. All transfers were privat and on time.

We've travelled extensively to some 40+ countries now and The Gambia was up there as our favourite trip we have taken. The whole experience was excellent and booking via the Gambia Experience was great. I don't normally book package holidays but it was excellent value and top notch service

The gambia experience were so good at communicating with me. Prompt responses and helpful information. The Gambia guide book they emailed was excellent and so helpful for our time out in Gambia

We have been here four times now. Lovely Hotel, grounds, food, staff kind, helpful and friendly. Would say 10 out of 10

Helpful staff. Always polite go out of there way to resolve any problems you have.

Two weeks in The Gambia. Fantastic weather and great hotel with amazing staff

Booking is made incredibly easy by knowledgeable staff. A good range of accommodation choices and great in resort help and support

Our first trip to India and Goa was unforgettable, and certainly not our last. The Santana Beach Resort boasts a prime location, just minutes away from the beach, restaurants, and shops. The hotel staff were exceptionally courteous and went above and beyond to assist us

This is our first experience of dealing with GOA experience, and they were very good with initial booking, providing documentation, and answering all queries.

This was a split holiday, with a week in Gambia near the sea and a week in Senegal. The Gambian week was at a very nice hotel (Coco Ocean) where everyone was lovely and we enjoyed a few trips out to see the world. In Senegal we stayed for three nights in a hotel in a wildlife reserve (fathalla) and then three nights in a hotel near the mangrive islands. Both of these were very fine and again, staffed by lovely, kind and solicitous people/.

Prompt responses to necessary actions - good advice in constructing the holkiday and pleasant to deal with.

Stayed ar Kombo Beach Hotel

Cannot fault Gambia Experience

4 weeks spent at Santana beach resort in Goa. As usual staff were amazing and we had a fabulous time. Weather, food and people amazing. Already booked for next year.

Sonja Furtado was friendly, helpful and polite and is a credit to your organisation.

Hotel was in a state of refurbishment, we were not informed of this. We got a non refurbished room which was in a poor state of repair. Electric, power and water services were very hit and miss. Too many issues to write here. Separate email sent to holiday provider.

Contact in the UK was good. The rep in Gambia not so good.