Serenity Holidays Traveller Reviews

This was our first to visit The Gambia and probably our last. The hotel was very shabby and tired especially the bedroom, food was mediocre and service slow. Staff all after handouts, I totally understand how poor the country is but becomes quite wearing by end of the week being told it’s the end of the season and they have 5 kids to feed etc etc, funny that they all have top of the range phones ( maybe theses were gifts from guests as 2 people told me that the bar girls had asked for their iPhones when they were leaving).

We could not fault The tour operator, the service from booking to arring was excellent.

A great hotel friendly helpful staff . A place to relax chill out, close to the beach with their own loungers and shades and life guard. Food good, entertainment every night but not on to late. Free safe, wifi, water and towels you can change every day.

Cape Verde Experience. Rep Tracey Hall

We have had a wonderful 10 days relaxing in the lovely Karaiba Hotel, we stayed on a bed and breakfast basis and were close to Kololi strip where there are plenty of restaurants to choose an evening meal. All hotel staff and friendly and polite. The grounds are beautiful with sun beds widely spaced, attended by pool staff offering drinks and snacks as desired. We recommend swimming in the sea which was warm with lots of waves, was great fun. We booked two excursions which were both enjoyable and informative and opened our eyes to life for ordinary people and children in the Gambia

We travelled with Gambia experience who provided a seamless service from booking, pre holiday information and excellent flight and in hotel representative and information board

We spent the first week relaxing, and taking in the sun and trying local food. The facilities at the hotel were very good and there was a choice of two pools and the beach to relax on. We then took and interesting journey on the ferry across to Senegal to stay on a wildlife reserve. The animals came right down to the hotel every evening, including a white rhino. The trips out exceeded all expectations, and the food was amazing!

Gambia Experience organised all our transfers well. When moving to Senegal, we were taken to the ferry, and then met by another guide who took us across, to meet transport on the other side.

We had a wonderful relaxing holiday in The Gambia for one week staying at the African Princess hotel which had a pool coming out of a terrace from our room which was like having our own private pool. We did the day tour 6 in 1 which combined many sights. Really worth doing. Loved The Gambia and cannot wait to return. If you are looking for relaxation and culture The Gambia is a holiday to do.

The Gambia experience were extremely helpful to the booking on the telephone, explaining all I needed to know through to the reps at both Gatwick and then at Banjul airports and then being on call as they told us 24/7 for the whole period we were there. Karamo our rep explained everything clearly to us. Would not hesitate to use them again and in fact this is the second time I have used them as we used The Goa experience 18 months ago. Highly recommend them.

One week in Gambia

Serenity Holidays (The Gambia Experience) were very good.

Birdwatching and nature holiday

Gambia Experience - very organised

Holiday was fabulous. Good hotel, good accommodation, staff were welcoming and friendly, nothing was too much trouble. Entertainment was good and nightly. Lots of sun beds with no reserved spaces which was great if you didn’t go to the pool til late. Hassle free holiday and will definitely be returning before the end of the year with all of our family. Loving the new African princess hotel Spa and gym facilities were excellent and would highly recommend lisa (beauty salon) and also Sam the waiter

Excellent service as per previous bookings Will only use Gambia experience to travel now

Guaranteed sunshine, excellent people and varied hotels.

Extremely efficient and caring

Great holiday at Kairaba for 7 days and 3 days at Fathala. Over in Africa a guide/rep is needed to stop the hassle from locals. Better prices for tours found outside

Good support from Gambian Experience ,,,, at a price !!