Serenity Holidays Traveller Reviews

This is our 7th visit. Ngala Lodge is a perfect place to stay. The location is excellent but the staff and Johnathan take it to the next level. Always feels like coming home

Helpful and friendly but special assistance needs definite improvement

Could not have been happier with our recent holiday to The Gambia with Gambia Experience - highly recommended

Very helpful at all stages of the holiday experience

We booked all-inclusive. We were unable to access snacks, they ran out of beer, white wine, G&T. There was little choice of food and what was offered was very poor. The chef was very unhelpful. A shame as we have stayed there before and rated it very highly.

The Gambia Experience. Best in that market.

I used the hotel as a base whilst undertaking charitable work in the Gambia.

The tour operator/Rep services have been satisfactory during normal trips. However, when the UK government changed its Covid test requirements required for re-entry into the country, our tour rep was either ignorant, (which can be forgiven) or totally unhelpful. Myself and my fellow holydaymakers either made their own arrangements or were given addition support by the TUI rep. - a different tour operator who's guests used the same hotel.

Gambia Experience staff in UK and in The Gambia always very helpful and accommodating Regular visitors over many years to the Senegambia in The Gambia. Facilities are improved or added every visit Hotel staff all very friendly and helpful

Always very helpful and efficient Simple and easy to book Country reps excellent.

We love Corsica and have been many times.Excellent villa with spectacular views.

Very friendly and efficient.

We took our 10 year old Grandson, he had a brilliant time and experienced some once in a life time activities whilst learning about other cultures and ways of life

Very helpful from start to finish

First time in The Gambia...will return. Initial apprehension soon eased. Lovely welcoming people. A relaxing beach break with beautiful weather, large uncrowded well maintained beach, and warm sea.

The Gambia Experience company was excellent from initial enquiries until the end of the holiday - well organised, good communication and knowledgeable helpful staff.

A nice holiday to fly and flop. Not much to do here as yet as it is about 30 years being Tenerife BUT the natural beach surroundings are great wit lovely beaches yo can walk along fo riles and miles. Town is small but nice..

Efficient and ddi what they said they would do. Seemed well organised.

We loved every second of our Goan adventure. From booking it and getting really excited to the trip itself. The beaches are the most stunning we have seen. The food was fabulous. The people so friendly. The weather perfect! What more could we ask for. We cannot wait to return!

The Goa Experience are a great company to use. They are so good on the phone at the beginning in helping you to choose the correct hotel. We wouldn't book the holiday through any other tour operator. When we arrived there was an extremely helpful rep who looked after us during our week's stay there. The transfer from airport and back again at the end of the holiday was extremely easy and smooth with a rep waiting for us as we came out at Goa airport.