AITO: The Association of Independent Tour Operators
Africa Collection

Africa Collection Traveller Reviews

Reviews of Africa Collection

Overall Company Rating
98%
Excellent 28
Good 3
Average 0
Poor 0
Terrible 0
Reviews Submitted: 31
Reviews Accepted: 31
Reviews Rejected: 0
31 reviews
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Africa Collection by Peach, 17 Feb 2020
Holiday Rating:

Super South Africa

Had a wonderful trip, everything went smoothly, car hire, hotels, tickets for the cricket etc. Most of our hotels we were lucky and got into our rooms early. Most of the hotels were of a high standard and better than expected.

Had a wonderful trip, everything went smoothly, car hire, hotels, tickets for the cricket etc. Most of our hotels we were lucky and got into our rooms early. Most of the hotels were of a high standard and better than expected.

Rating for tour operator:

Didn’t deal with them directly, as booked it through Travel Counsellors.

Africa Collection responded to this review on 17 Feb 2020:

Many thanks for your valuable feedback, and we are pleased to hear that you enjoyed your visit to South Africa. The England Cricket team will be there again in March 2021 for ODIs & T20s, so we would love to help you again.

Africa Collection by Happy Holidays, 17 Feb 2020
Holiday Rating:

Cape Town & Beyond

We visited Cape Town for 4 nights including an england cricket match at Newlands, then on to Franshhoeck for 3 nights, then Camps Bay for 4 nights and finally Durban for 3 nights again taking in a cricket match.

We visited Cape Town for 4 nights including an england cricket match at Newlands, then on to Franshhoeck for 3 nights, then Camps Bay for 4 nights and finally Durban for 3 nights again taking in a cricket match.

Rating for tour operator:

Africa Collection organised all the details of the holiday and it all went without a hitch.

Africa Collection responded to this review on 17 Feb 2020:

We are so pleased to hear that you enjoyed your visit to South Africa, and the cricket - a successful tour for England. Many thanks for your valuable feedback and we look forward to assisting you again in the future. The England cricket team are back in South Africa in March 2021 for some more ODI's and T20's!

Africa Collection by tyrerp, 21 Jan 2020
Holiday Rating:

Memorable Experience

10 day holiday in Cape Town to watch the 2nd Test Match, plus a couple of days afterwards sightseeing.

10 day holiday in Cape Town to watch the 2nd Test Match, plus a couple of days afterwards sightseeing.

Rating for tour operator:

I booked my Cape Town hotel / transfers / 2nd Test Match hospitality cricket tickets all through Africa Collection (flights I had already booked prior to contacting them). Throughout the whole process, from the original inquiry through to being over in Cape Town, everything was well organised and made the trip memorable.

Reviewer's images:
Africa Collection responded to this review on 21 Jan 2020:

Mr Tyrer, many thanks for your valuable feedback and kind comments. The Test Match at Newlands will be remembered by all those who were there at the death on Day 5 and we are delighted that you you were there. Thanks again & we look forward to assisting you and your family/friends with your next visit to Africa.

Africa Collection by ianfish, 18 Jan 2020
Holiday Rating:

Unbeatable

A superb trip to South Africa to watch 3 days of the 2nd Test match in Cape Town, a trip to Franschoek for a couple of days to experience some of their excellent wines. Then 3 days at Plettenberg Bay with time on the beach and a trip out in the bay to watch dolphins and seals. Finally a memorable experience at Sibuya Game Reserve where we saw Lions, Elephants, Rhinos, Giraffe and many other species. Superb accommodation everywhere,

A superb trip to South Africa to watch 3 days of the 2nd Test match in Cape Town, a trip to Franschoek for a couple of days to experience some of their excellent wines. Then 3 days at Plettenberg Bay with time on the beach and a trip out in the bay to watch dolphins and seals. Finally a memorable experience at Sibuya Game Reserve where we saw Lions, Elephants, Rhinos, Giraffe and many other species. Superb accommodation everywhere,

Rating for tour operator:

Africa Collection arranged everything very professionally. No hiccoughs in any of the transfers or pick ups , all went very smoothly.

Africa Collection responded to this review on 21 Jan 2020:

Thank you for your comments. Newlands Cricket Ground in Cape Town has to be one of the most scenic in the world! We look forward to assisting you with your next visit to Africa and the Indian Ocean Islands.

Africa Collection by Hammy, 2 Dec 2019
Holiday Rating:

South Africa

10 nights in Cape Town, 3 nights on safari in Eastern Cape, 1 night in Johannesburg, 2 nights at Victoria Falls in Zimbabwe.

10 nights in Cape Town, 3 nights on safari in Eastern Cape, 1 night in Johannesburg, 2 nights at Victoria Falls in Zimbabwe.

Rating for tour operator:

Africa Collection . Fantastic service from their Chania Hemsley-Smith.

Africa Collection responded to this review on 11 Dec 2019:

many thanks for taking the time to send us your feedback and we are delighted to hear that you enjoyed your holiday in Africa. It goes without saying that we look forward to assisting with your next visit to amazing Africa and/or the Indian Ocean Islands.

Africa Collection by Magicalmeteor, 8 Oct 2019
Holiday Rating:

Cape Town, Hermanus, Garden Route, Safari

14 night tour late September - the best time of the year for the whale watching, not too hot for Cape Town, spring coming to the Garden Route and Safari areas. We enjoyed the mix of planning our own time in Cape Town, joining a guided tour of the Garden Route and saving the best to last - the fabulous Shamwari private conservation game reserve.

14 night tour late September - the best time of the year for the whale watching, not too hot for Cape Town, spring coming to the Garden Route and Safari areas. We enjoyed the mix of planning our own time in Cape Town, joining a guided tour of the Garden Route and saving the best to last - the fabulous Shamwari private conservation game reserve.

Rating for tour operator:

Africa Collection were used by our travel agent. It took a couple of times to get the itinerary right as some of our requests had not been picked up on and there was some confusion with dates. That did not matter as our travel agent dealt with all the dialogue and we got what we wanted in the end. Impressed with the detailed itinerary, travel instructions and other information we were sent.

Africa Collection responded to this review on 11 Oct 2019:

So pleased to hear that you got the trip that you wanted, and we agree that Shamwari Game Reserve is a great way to finish any visit to South Africa. Many thanks for your feedback and we look forward to assisting you and your travel agent on any future visit to Africa and/or the Indian Ocean Islands.

Cape Town, Garden Route & Safari by BecD, 14 Jul 2019
Holiday Rating:

Superb South Africa

Flying from Heathrow we had 5 days in Cape Town seeing the sights, followed by 3 nights at Pumba Private Game Reserve, near Port Elizabeth. Cape Town was lovely, easy to find our way around & plenty to see and do. The highlight for us was definitely Pumba. We a mixed age group this was something that the whole family absolutely loved. Pumba itself was fabulous, the staff, the amenities and the location. The guide, Josh, and the game drives ...

Flying from Heathrow we had 5 days in Cape Town seeing the sights, followed by 3 nights at Pumba Private Game Reserve, near Port Elizabeth. Cape Town was lovely, easy to find our way around & plenty to see and do. The highlight for us was definitely Pumba. We a mixed age group this was something that the whole family absolutely loved. Pumba itself was fabulous, the staff, the amenities and the location. The guide, Josh, and the game drives were sensational, almost too good to be true. We saw animals that we usually only seeing with David Attenborough narrating in the background! Would highly recommend to anyone, whatever age group.

Rating for tour operator:

Everything we could have required was provided. All the documentation was great, incredibly informative and allowed us to be confident as soon as we landed. We knew who would be meeting us, where were going, and had utmost confidence in the entire itinerary.

Africa Collection responded to this review on 15 Jul 2019:

Dear Mrs Davies,
We are delighted to hear you and your family had a good trip to South Africa with Africa Collection recently.
Pumba is a special place and we are so pleased you enjoyed it as much as we do.
We hope to welcome you back to Africa at some point in the near future. There is a lot more to discover and which can only be bettered.

Africa Collection responded to this review on 15 Jul 2019:

Thank you for your kind comments, which I will pass onto Molly who was your consultant.
Best wishes the AC team.

Africa Collection by LangtonCol, 13 Jul 2019
Holiday Rating:

Fantastic experience

Family holiday travelling the garden route from cape Town to Port Elisabeth. The scenery was spectacular, the food excellent and the people so friendly. The holiday was enjoyed by all and will be remembered for a very long time,

Family holiday travelling the garden route from cape Town to Port Elisabeth. The scenery was spectacular, the food excellent and the people so friendly. The holiday was enjoyed by all and will be remembered for a very long time,

Rating for tour operator:

Africa Collection organised the trip on behalf of my UK travel agent Balwins Travel. Both were excellent. We picked up the car from the airport without difficulty and travelled to our first stop in Capet Town . The accommodation received a wow from the kids but this was surpassed at very stop on the route. Very impressed with the accommodation AC had chosen for us. All organisation, documentation and advice very efficiently arranged

Africa Collection responded to this review on 29 Jul 2019:

Many thanks for your feedback Mr Crisp, and we are delighted that you enjoyed your recent holiday in South Africa. Also pleased to hear that you found all of the accommodation choices suited you and your family - the standards in South Africa are consistently good. We look forward to arranging your next visit to Africa and/or the Indian Ocean.

Africa Collection by M Adams, 4 Apr 2019
Holiday Rating:

Amazing

We had the most fantastic holiday in South Africa, organised by Rebecca at Africa Collection. We flew to Jo-berg and from there to Kruger Airport where we picked up a car and drove to Rissington Inn near Hazyview for 4 nights. The Inn is set in wonderful surroundings and the owner and staff were incredibly helpful. From there we drove to Rhino Post Safari lodge for 4 nights. The lodge is set in Kruger National Nature Reserve which is just amazing, ...

We had the most fantastic holiday in South Africa, organised by Rebecca at Africa Collection. We flew to Jo-berg and from there to Kruger Airport where we picked up a car and drove to Rissington Inn near Hazyview for 4 nights. The Inn is set in wonderful surroundings and the owner and staff were incredibly helpful. From there we drove to Rhino Post Safari lodge for 4 nights. The lodge is set in Kruger National Nature Reserve which is just amazing, on the early morning and late afternoon/evening drives we saw so many animals and birds, the guides were incredibly enthusiastic and knowledgeable about their environment. The accommodation and food was great as were all the staff. From there we drove through Kruger and out to Hoedspruit where we stayed at Khaya Ndlovu Manor House which was situated in a private game reserve. The house was in the most beautiful setting, the staff again were lovely and the room superb. From there we were able to access the Blyde River Canyon area which has so much to offer. The Manor House also offers game drives if you want them, we went on a bush walk with a guide who was incredibly knowledgeable and full of amazing information.

Rating for tour operator:

Rebecca was very helpful from the outset. She listened carefully to what we wanted and tailored the holiday around our specific needs. She was always very helpful when we asked questions.

Africa Collection responded to this review on 04 Apr 2019:

Rebecca says it was a pleasure to assist you with the planning of this fabulous itinerary. We look forward to welcoming you back to Africa Collection to assist you with your next holiday to Africa and/or the Indian Ocean.

Cape Town, Garden Route & Safari by Mr A W 19, 24 Mar 2019
Holiday Rating:

Fantastic experience.

Starting off in Cape Town we travelled to Franschhoek, then on up the Garden Route staying in Knysna, Plettenberg Bay and Pumba Game Reserve.

Starting off in Cape Town we travelled to Franschhoek, then on up the Garden Route staying in Knysna, Plettenberg Bay and Pumba Game Reserve.

Rating for tour operator:

We booked through Feherty Travel, Bangor, Northern Ireland who used Africa Collection as the operator. All five of our locations were excellent and helped us to have a relaxing holiday which added to the overall experience.

Africa Collection responded to this review on 25 Mar 2019:

We are so pleased you enjoyed your holiday with Africa Collection and South Africa lived up to its excellent standards again.
We look forward to welcoming you back, perhaps to another part of the country or continent at some time in the near future.

Africa Collection responded to this review on 25 Mar 2019:

Many thanks for your lovely feedback. Feherty Travel do a great job to improve your holiday experience and so pleased everything worked favourably.
Best wishes The Africa Collection team