Florida Villa Traveller Reviews

Only booked a villa with Vacations to America after being recommended, it saved a lot of stress wondering what we were going to get after seeing horror stories of people turning up to awful villas, but all the photos and video I received prior to our visit were spot on, apart from one twin room being turned into a double bedroom, which was soon over come by putting the two small children in the double bed. Our Villa on Emerald Island Resort was fantastic! Its an amazing resort so family orientated and very relaxing, It had everything we needed, it was very spacious for the 7 of us and we all enjoyed our stay there. I am already weighing up returning there in the next two years and will definitely book though Vacations to America again!

The whole team kept in contact throughout the run up to our vacation and all the codes were sent to us in time for us to travel.

Flight out with Virgin, premium economy class, fell short. They had run out of meals described on the given menu, on all courses. Very poor, even though the premium section was half empty. Customers have to check in 24 hours prior to departure, so numbers must be known. We were even delayed on the plane for 90 minutes prior to take off because of refuelling issues, surely that time could have been put to use for the lack of meals. Felt sorry for the cabin crew who were trying their best to impart this information to the passengers. Car hire with Hertz was exceptionally good. Collecting and returning vehicle was dealt with efficiently and courteously., one of our best experiences with a car hire firm. On reaching the villa, we were very shocked to find extreme damage to storm shutters which were in a complete mess, with slats ripped. This obviously impacted on the view. Unfortunately it had only been discovered by the rental company that morning, which caused last minute concerns. They had notified our tour operator, who had attempted to email us. This email wasn’t received until we were at the villa and logged on their WiFi. The rental company did all they could to rectify the issue and staff were helpful with offering alternative accommodation. Do have a problem with rental companies not keeping the tour operators up to date with the accommodation. We were expecting the pool to be screened, however that had been damaged and taken down quite a while ago. No instructions for any appliances were found. This was mentioned but was ignored.

Wonderful, as usual. They go the extra distance in being helpful. Always enjoy booking with them and talking with the staff.

Fabulous holiday to Marco Island Florida. The booking process is always easy. I generally give the member of staff my holiday dates, where I want to go and any other details ( sea view etc) and leave it with them. Within a few days they get back to me with a few options to choose from. If this are not what I want or like they will search again. I cannot fault their Customer service, they are always helpful, polite and informative. How villa on Marco was beautiful. It was situated in a very good place with easy reach to the local beach and near the restaurants for evening meals. We had a wonderful 14 nights. Vacations to America dealt with our flights and car hire as well. It was and always has been a very smooth booking process. I highly recommend this company.

They go above and beyond to make sure you are have with your booking.

We had a fantastic time in the Orlando area doing the theme parks during the first week and a fantastic but more relaxed second week in Manasota Island on the Gulf Coast.

Very knowledgeable and happy to listen to our exact requirements.

2 weeks in Orlando visiting the theme parks and relaxing at the house

Vacations to America always provide accommodation in convenient locations

We were based in Drifting Lily Loop, only a short hop from the madness of W. Irlo Bronson Highway. As such, we were ideally situated to get to the Disney parks, and to I4 when we needed to hit the outlet shops. Also convenient for a bit of relaxation, just up the road to Lake Louisa State Park. Our villa was huge, plenty of towels, kitchen equipment, etc., and a decent size pool. Spoilt for choice for places to eat, didn't think much of Texas Roadhouse or Wildside BBQ, but worth seeking out Mrs Potato (look it up).

Details given in the paperwork were very clear, and mostly accurate, and nicely presented. Very small issue with directions to the villa, as they did not take account of the long-term roadworks nearby, so one of the roads named was inaccessible. Satnav came to the rescue. Overall, very pleased with them.