AITO: The Association of Independent Tour Operators
Serenity Holidays

Serenity Holidays Traveller Reviews

Reviews of Serenity Holidays

Overall Company Rating
96%
Excellent 229
Good 40
Average 3
Poor 1
Terrible 1
Reviews Submitted: 274
Reviews Accepted: 272
Reviews Rejected: 2
272 reviews
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4.5 Robinson Adult only All inc by Ricky Wok, 10 May 2024
Holiday Rating:

Excellent holiday in Cape y

We had a wonderful time at the Robinson Cabo Verde.Every thing was perfect from start to finish especially the quality of the food and the cleanliness.

We had a wonderful time at the Robinson Cabo Verde.Every thing was perfect from start to finish especially the quality of the food and the cleanliness.

Rating for tour operator:

Serenity holidays were very helpful everything went to plan.The holiday included the lounge in Manchester and the entry visa.

Serenity Holidays by Tommy, 12 Apr 2024
Holiday Rating:

Tranquility

Thoroughly relaxing in an idyllic setting with a perfect climate and friendly people

Thoroughly relaxing in an idyllic setting with a perfect climate and friendly people

Rating for tour operator:

Gambia Experience are always really helpful making the whole process very smooth

Serenity Holidays by Robbo, 4 Apr 2024
Holiday Rating:

Goa 2024

Very good time in Goa

Very good time in Goa

Rating for tour operator:

Excellant

Nilaya Hermitage by HTH, 17 Mar 2024
Holiday Rating:

Relaxed, varied North-Goa experience.

We stayed at three different locations, traveled between them and got to know North Goa from different angles. Took two different tours, one bird-watching with a great naturalist. The stay at Nilaya Hermitage was an excellent relaxathon!

We stayed at three different locations, traveled between them and got to know North Goa from different angles. Took two different tours, one bird-watching with a great naturalist. The stay at Nilaya Hermitage was an excellent relaxathon!

Rating for tour operator:

Goa experience office staff were helpful and gave good information before the trip. Their representative in GOA met with us twice and was in contact more often to make sure our transfers, hotels and tours met our expectations. All transfers were privat and on time.

Serenity Holidays by Amy, 7 Mar 2024
Holiday Rating:

Best holiday

We've travelled extensively to some 40+ countries now and The Gambia was up there as our favourite trip we have taken. The whole experience was excellent and booking via the Gambia Experience was great. I don't normally book package holidays but it was excellent value and top notch service

We've travelled extensively to some 40+ countries now and The Gambia was up there as our favourite trip we have taken. The whole experience was excellent and booking via the Gambia Experience was great. I don't normally book package holidays but it was excellent value and top notch service

Rating for tour operator:

The gambia experience were so good at communicating with me. Prompt responses and helpful information. The Gambia guide book they emailed was excellent and so helpful for our time out in Gambia

Serenity Holidays by Holidaychaser, 7 Mar 2024
Holiday Rating:

Best hotel in Goa

We have been here four times now. Lovely Hotel, grounds, food, staff kind, helpful and friendly. Would say 10 out of 10

We have been here four times now. Lovely Hotel, grounds, food, staff kind, helpful and friendly. Would say 10 out of 10

Rating for tour operator:

Helpful staff. Always polite go out of there way to resolve any problems you have.

Serenity Holidays by Taffy, 3 Mar 2024
Holiday Rating:

Perfect winter sun

Two weeks in The Gambia. Fantastic weather and great hotel with amazing staff

Two weeks in The Gambia. Fantastic weather and great hotel with amazing staff

Rating for tour operator:

Booking is made incredibly easy by knowledgeable staff. A good range of accommodation choices and great in resort help and support

Serenity Holidays by Marion and Wac, 29 Feb 2024
Holiday Rating:

Excellent first visit to Goa, we enjoyed every minute!

Our first trip to India and Goa was unforgettable, and certainly not our last. The Santana Beach Resort boasts a prime location, just minutes away from the beach, restaurants, and shops. The hotel staff were exceptionally courteous and went above and beyond to assist us

Our first trip to India and Goa was unforgettable, and certainly not our last. The Santana Beach Resort boasts a prime location, just minutes away from the beach, restaurants, and shops. The hotel staff were exceptionally courteous and went above and beyond to assist us

Rating for tour operator:

This is our first experience of dealing with GOA experience, and they were very good with initial booking, providing documentation, and answering all queries.

Serenity Holidays by Geoff C, 26 Feb 2024
Holiday Rating:

Sunny & Lovely - and so are the people!

This was a split holiday, with a week in Gambia near the sea and a week in Senegal. The Gambian week was at a very nice hotel (Coco Ocean) where everyone was lovely and we enjoyed a few trips out to see the world. In Senegal we stayed for three nights in a hotel in a wildlife reserve (fathalla) and then three nights in a hotel near the mangrive islands. Both of these were very fine and again, staffed by lovely, kind and solicitous people/.

This was a split holiday, with a week in Gambia near the sea and a week in Senegal. The Gambian week was at a very nice hotel (Coco Ocean) where everyone was lovely and we enjoyed a few trips out to see the world. In Senegal we stayed for three nights in a hotel in a wildlife reserve (fathalla) and then three nights in a hotel near the mangrive islands. Both of these were very fine and again, staffed by lovely, kind and solicitous people/.

Rating for tour operator:

Prompt responses to necessary actions - good advice in constructing the holkiday and pleasant to deal with.

Serenity Holidays by Pete, 17 Feb 2024
Holiday Rating:

Gambia adventure

Stayed ar Kombo Beach Hotel

Stayed ar Kombo Beach Hotel

Rating for tour operator:

Cannot fault Gambia Experience