AITO: The Association of Independent Tour Operators
Experience Travel Group

Experience Travel Group Traveller Reviews

Reviews of Experience Travel Group

Overall Company Rating
99%
Excellent 754
Good 33
Average 2
Poor 3
Terrible 0
Reviews Submitted: 792
Reviews Accepted: 791
Reviews Rejected: 1
791 reviews
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Adventure in Bhutan by Millie the Traveller , 11 May 2024
Holiday Rating:

Great holiday with no worries

We had a 13 day trip to Bhutan through Kathmandu. We had the same guide and driver and a detailed itinerary in Bhutan. We flew from London to Kathmandu for to nights at the Dwarikas Resort which was like a retreat. Then to Bhutan to visit several cultures and ended back in Paro to hike the Tigers Nest.

We had a 13 day trip to Bhutan through Kathmandu. We had the same guide and driver and a detailed itinerary in Bhutan. We flew from London to Kathmandu for to nights at the Dwarikas Resort which was like a retreat. Then to Bhutan to visit several cultures and ended back in Paro to hike the Tigers Nest.

Rating for tour operator:

ETG was excellent and our agent, Sara Wells, was great in helping us plan an excellent trip in a very short time period. She arranged an excellent itinerary with top-notch guides. We also did our hike up to Tigers Nest at the end of our trip which meant we were already acclimated and had done a few other treks beforehand. It also meant we ended our holiday on a real high!

Experience Travel Group responded to this review on 13 May 2024:

Hi Lydia

Thank you for your lovely review, we are so pleased you had such a great holiday. Sara is currently on a work trip in Kathmandu, but I am sure will be delighted to read this on her return.

Best wishes

Nick & Team ETG

Experience Travel Group by Blaine C., 7 May 2024
Holiday Rating:

Unforgettable two weeks in Thailand

Our trip went above and beyond our expectations. We had the best guides who ensured we had a truly unforgettable time in Thailand. ETG planned an excellent itinerary that ticked off all our wishlist items and added some experiences we never would’ve thought of. Our ETG trip was the best we’ve ever had.

Our trip went above and beyond our expectations. We had the best guides who ensured we had a truly unforgettable time in Thailand. ETG planned an excellent itinerary that ticked off all our wishlist items and added some experiences we never would’ve thought of. Our ETG trip was the best we’ve ever had.

Rating for tour operator:

ETG provided a seamless booking experience. They were very communicative throughout and were always available to answer any questions.

Experience Travel Group responded to this review on 15 May 2024:

I am so delighted you had such a wonderful trip, I had a great time working on the itinerary with you.

Experience Travel Group responded to this review on 15 May 2024:

It is great to know that you found the booking experience so smooth - I can't wait to see where you go next!

Experience Travel Group by Birdie, 23 Apr 2024
Holiday Rating:

Amazing adventures in Sri Lanka

Tailor-made experience encompassing visits to multiple locations

Tailor-made experience encompassing visits to multiple locations

Rating for tour operator:

Excellent personal service and attention to detail

Experience Travel Group responded to this review on 24 Apr 2024:

Hi Gill

Thanks ever so much for your lovely review. It was a pleasure helping put together your celebratory birthday trip!

All the best
Holly & Team ETG

Sri Lanka Laid Back - Deluxe by Beancuig, 19 Apr 2024
Holiday Rating:

Sri Lanka in all its aspects

Tour through the cultural triangle, the hill country and tea plantations, the Pekoe trail, the jungle snd safari, and the glorious sea front coast on the south.

Tour through the cultural triangle, the hill country and tea plantations, the Pekoe trail, the jungle snd safari, and the glorious sea front coast on the south.

Rating for tour operator:

Experience Travel Group designed a customised tour for us, taking into account our likes and dislikes, ensuring we had the best holiday ever. Unique and amazing

Experience Travel Group responded to this review on 24 Apr 2024:

Thank you for your lovely feedback Brid and we are so happy to hear you had a wonderful time in Sri Lanka.
Best wishes, Alice and the ETG team

Sri Lanka Laid Back - Deluxe by Bel Motta, 18 Apr 2024
Holiday Rating:

Srilanka is for shaking your head.

17 days in Sri Lanka, passing through beaches, smells, people, mountains, flavors.

17 days in Sri Lanka, passing through beaches, smells, people, mountains, flavors.

Rating for tour operator:

He was helpful and knows the place.

Experience Travel Group responded to this review on 24 Apr 2024:

Thank you for your feedback.
Best wishes, Alice and the ETG team.

Essential Sri Lanka - Deluxe by Mr M S 24, 18 Apr 2024
Holiday Rating:

Essential Sri lanka

2 weeks exploring Sri Lanka with a guide seeing all the major sites and meeting many local people

2 weeks exploring Sri Lanka with a guide seeing all the major sites and meeting many local people

Rating for tour operator:

Experience travel group

Experience Travel Group responded to this review on 13 May 2024:

Delighted to hear you had a great, Mark - thanks for the review!

All the best,

James & The ETG Team

Classic Thailand for Food Lovers by The Travelling Trio, 11 Apr 2024
Holiday Rating:

Amazing Family Holiday

Our Thailand holiday with Experience Travel was planned to perfection, every little detail was fantastic, highly recommend and can not wait to book our next adventure with them in the near future.

Our Thailand holiday with Experience Travel was planned to perfection, every little detail was fantastic, highly recommend and can not wait to book our next adventure with them in the near future.

Rating for tour operator:

Professional staff, great itinery/hotels/transport/guides and attention to detail

Experience Travel Group responded to this review on 11 Apr 2024:

Dear Gail, we're delighted that you had such a fabulous time! Looking forward to planning the next holiday together soon,

Lola & the ETG team

Experience Travel Group by morocco mad, 1 Apr 2024
Holiday Rating:

A perfect experience from initial contact to completion of the trip

Our 1 month trip to Southern India was devised specifiaclly for us from a vague list of ideas we gave to James our consultant.

Our 1 month trip to Southern India was devised specifiaclly for us from a vague list of ideas we gave to James our consultant.

Rating for tour operator:

Effecient, caring and responsible to clients, incountry staff and the environment.

Experience Travel Group responded to this review on 02 Apr 2024:

Delighted you had another great trip, Marita!

All the best,

James & Team ETG

Experience Travel Group by joa, 28 Mar 2024
Holiday Rating:

Very interesting and very well organised

three weeks spread over Vietnam and Cambodia

three weeks spread over Vietnam and Cambodia

Rating for tour operator:

Very friendly and easy to work with - listened and acted on our thoughts

Experience Travel Group responded to this review on 29 Apr 2024:

It was a joy working with you both on the trip, and I'm so pleased that you enjoyed it. I can't wait to see where you travel to next!

Experience Travel Group by JL, 28 Mar 2024
Holiday Rating:

Memorable trip to central and southern Vietnam

We went to Vietnam to meet our son who was travelling there during his gap year. We met him in Hue, then travelled to Hoi An and Saigon. The trip was packed full of incredibly memorable and immersive experiences, curated by ETG. We came away refreshed and inspired, and having made some wonderful memories as a family.

We went to Vietnam to meet our son who was travelling there during his gap year. We met him in Hue, then travelled to Hoi An and Saigon. The trip was packed full of incredibly memorable and immersive experiences, curated by ETG. We came away refreshed and inspired, and having made some wonderful memories as a family.

Rating for tour operator:

ETG created a bespoke tour which was perfectly tailored to our budget, energy levels and interests. They hand-picked hotels and experiences which were loved by teens and parents alike.

Experience Travel Group responded to this review on 29 Apr 2024:

I am so happy to hear it was such a great holiday, and that you enjoyed the experiences so much.

Experience Travel Group responded to this review on 29 Apr 2024:

I really enjoyed working on your trip and it's great to hear that it worked for everyone - I look forward to seeing where you travel to next!